Helen Hotel

Hotels
8.3 (550 reviews)
Cumhuriyet Meydanı No:57 , Canakkale , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Convenient parking
Cons:
Noise from adjacent bar
Cleanliness issues
Uncomfortable bedding

Categories

Cleanliness
6.93
Multiple reviews mentioned issues with dirty sheets and broken items.
Service
8.4
Mixed feedback on service, with some citing unfriendly reception.
Location
10
Frequent praise for the excellent location near ferry and town center.
Room Quality
7.44
Negative comments about uncomfortable beds and noise issues.
Amenities
8.39
Some amenities noted positively, but issues with room conditions.
Value for Money
8.42
Factors like noise and cleanliness have lowered perceived value.
Food and Beverage
7.88
Breakfast received mixed reviews with limited variety noted.
Overall Experience
8.93
Overall sentiments are mixed, but location remains a strong point.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 03:39

Property Description

Neatly Furnished Rooms with Free Wi-Fi
Hotel Helen, in the heart of Çanakkale, offers guests neatly furnished rooms with complimentary Wi-Fi. Each room features air conditioning, parquet floors, and a satellite flat-screen TV. The private bathrooms are equipped with walk-in showers and hairdryers.

Delicious Breakfast Buffet and Regional Specialties
Start your day with a wide selection of local ingredients at our breakfast buffet. For dinner, indulge in speciality dishes from the culinary-rich Bolu region at Helen’s restaurant. Afterward, unwind with drinks at our on-site bar.

Convenient Location and Nearby Attractions
A short walk from Çanakkale’s seafront, our hotel is conveniently located near the iconic Trojan Horse sculpture. Explore the ancient Greek site of Troy, just 25 km away. Enjoy free parking at a nearby location for added convenience.

Book your stay at Hotel Helen now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 550 reviews
Cleanliness: 6.93
Service: 8.4
Location: 10
Room Quality: 7.44
Amenities: 8.39
Value for Money: 8.42
Food and Beverage: 7.88
Overall Experience: 8.93
A
Artan • couple • de
3
2026-01-19 • via Nuitee
S
Serpil • family_with_children • bg
10
2026-01-19 • via Nuitee
M
Mustafa • couple • de
9
Super 👍.
Pros:

Die Lage und das Personal


ist einfach super: Man ist mitten im Geschehen, erreicht alles Wichtige in kürzester Zeit. Das Preis-Leistungs-Verhältnis ist absolut top. Wer eine zentrale Unterkunft mit Herz sucht, hier ist man richtig in Çanakkale. Ich komme gerne wieder

2025-12-28 • via Nuitee
Боряна • family_with_children • bg
5
Pros:

Location is very good.

Cons:

Very very noisy. We couldn’t sleep because of music till morning. Bed was also very uncomfortable.

2025-12-10 • via Nuitee
станислав • family_with_children • bg
8
Pros:

Много добра закуска, местоположението е отлично, има хубав паркинг.

2025-11-04 • via Nuitee
D
Deanne • couple • au
3
Very disappointed - wasnt expecting too much but under delivered. Dont bother staying here!
Pros:

Not alot. Probably the location for the ferry to go over to visit Gallipolli

Cons:

Where do I start - the reception guy was none too welcoming.
We took a double room at the back - be aware that there is a bar adjacent at the back and has thumping music till 2.00am.
Our AC didnt go correctly so at night was either open window and listen to bar noise or be hot with window closed.
Toilet seat was broken - asked for it to be fixed - wasnt done.
The bed linen - tired - flipped over a pillow - long black hairs on it! Asked for it to be changed - Nope not done. Sheets had marks on. We slept on top of the bed!!

2025-10-30 • via Nuitee
S
stoyan_at • family_with_children • bg
8
2025-10-30 • via Nuitee
D
David • couple • au
10
Pros:

Across from the ferry terminal. Right in the middle of town.

Cons:

Nothing

2025-10-27 • via Nuitee
M
Marin • couple • bg
9
Pros:

Хотела е на много добро място със собствен паркинг. Персонала беше много любезен и добронамерен. Пътувайки за почивка в Кушадасъ, използваме за почивка и преспиване хотели в Чанак кале, но този хотел беше най-добър за сега.

Cons:

Няма нещо, което да не ни е харесало.

2025-10-27 • via Nuitee
A
Adriano Antonio • extended_group • it
6
2025-10-24 • via Nuitee
E
Emiliyan • couple • bg
6
2025-10-21 • via Nuitee
M
Marinela • couple • ro
10
2025-10-20 • via Nuitee
L
Lyubomir • couple • bg
8
2025-10-17 • via Nuitee
A
ALBAN • extended_group • xk
4
2025-10-09 • via Nuitee
Йоана • extended_group • bg
1
Pros:

Нищо

Cons:

Беше мръсно

2025-10-04 • via Nuitee
A
Akira
4
Pros:

What I asked the staff to do was not carried out honestly.

2025-10-03 • via Nuitee
R
Relu Cristian • couple • ro
10
Pros:

Totul

2025-09-30 • via Nuitee
J
Jeton • couple • mk
5
2025-09-29 • via Nuitee
H
hristo • family_with_children • bg
10
2025-09-28 • via Nuitee
I
ivan • couple • ro
10
as expected
Pros:

location

2025-09-28 • via Nuitee