Carlton City Hotel Singapore

Hotels
8.8 (3628 reviews)
1 Gopeng Street , Singapore , SG
+65 6632 8888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious food
Cons:
Minor cleanliness issues
Curtains did not close fully

Categories

Cleanliness
8.16
Some reviews suggest that while the hotel is beautiful, there are small cleanliness issues that could be improved.
Service
9.13
The staff is consistently praised for their warmth and attentiveness, making the stay more pleasant.
Location
9.17
The hotel is perfectly located near Chinatown, making it very convenient for guests.
Room Quality
8.62
Rooms are described as nice and ample, but there are minor complaints about curtains not closing fully.
Amenities
8.65
Facilities are noted as great, especially the rooftop bar and breakfast offerings.
Value for Money
8.61
Guests feel they received good value for their money, especially with the buffet offerings.
Food and Beverage
9.16
The food quality, especially at the buffet, received excellent reviews, with guests praising the variety and taste.
Overall Experience
8.93
Guests reported a generally excellent and enjoyable stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:43

Property Description

Luxurious Accommodation
Carlton City Hotel Singapore, nestled in Tanjong Pagar, offers modern rooms with fine furnishings, posturepedic mattresses, and deluxe bathrooms, ensuring a comfortable stay.

Dining and Entertainment
Indulge in a culinary journey at Plate, serving local delicacies and grilled dishes with a view of the pool. For European pastries and coffee, head to Tuxedo. End your day at Graffiti Sky Bar on the 29th floor with specially-crafted drinks and breathtaking city views.

Convenient Location and Amenities
With proximity to Tanjong Pagar MRT Station and Marina Bay, explore the vibrant Chinatown and historic shophouses nearby. Enjoy the outdoor pool, fitness centre, and 24-hour front desk services for a seamless stay.

Book now for an unforgettable experience at Carlton City Hotel Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Strictly no smoking and consumption of durian or any durian-flavored items are allowed in the guest rooms. A cleaning fee of SGD 500.00 will be imposed if the policy wasn't followed.

Access to the gym is restricted to adults aged 18 and over.

Children aged 3 - 5 years can stay free of charge when using existing bedding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.8
Based on 3628 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
A
Annabel • couple • nl
6
2026-09-12 • via Nuitee
S
Susana • couple • gb
9
Fab spot to explore Singapore
Pros:

Great hotel, fab location, super comfy beds.

Cons:

All good

2026-09-12 • via Nuitee
N
Nkulu Eric • solo_traveller • au
8
2026-09-12 • via Nuitee
H
Haje • solo_traveller • kr
4
2026-09-11 • via Nuitee
J
Jason • couple • au
7
Good,but I’ll go somewhere else next time
Pros:

Location

Cons:

The prices for food were insanely expensive. Then to double tax you..

2026-09-09 • via Nuitee
M
Marchetti • couple • it
8
Bella
Pros:

Struttura moderna, camera pulita e molto bella, non le mancava nulla. Drinking water direttamente al rubinetto del bagno molto comoda (sopratutto per lavarsi i denti)
Doccia ampia e vasca stupenda dopo un volo di tante ore.

Cons:

Da un 5 stelle mi sarei aspettata un po’ di più, a partire dalla colazione che non era inclusa

2026-09-09 • via Nuitee
S
Sabine • solo_traveller • ch
9
Great location with close proximity to two MRT lines as well as Chinatown
Pros:

New place, spacious and clean rooms, comfortable bed and nice staff, it’s quiet despite the central location

Cons:

N/a

2026-09-07 • via Nuitee
J
John • couple • au
9
Pros:

A large clean and well designed room with comfortable bed. Pleasant rooftop bar. Very well located.

Cons:

Nil

2026-09-07 • via Nuitee
Y
Yang • family_with_children • cn
10
2026-09-06 • via Nuitee
M
Marcello • family_with_children • it
7
2026-09-05 • via Nuitee
A
Anna • solo_traveller • au
9
Pros:

Fast elevators. Close to MRT stations. Lots of restaurants nearby. Cafe in foyer made mornings easy.

Cons:

The electronic toilet seat was loud. The AC seemed too cold - set to 25c and was freezing.

2026-09-04 • via Nuitee
M
Martin • family_with_children • lu
5
2026-09-04 • via Nuitee
凱程 • couple • tw
4
2026-09-04 • via Nuitee
I
Imad • couple • nl
6
2026-09-03 • via Nuitee
M
Martin • family_with_children • de
8
Pros:

Gute Lage, Zimmer hat ein paar extra Quadratmeter, die man merkt, wenn man mit Kleinkind verreist.
Frühstück nicht genutzt, also keine Aussage, brauchts aber auch nicht, weil direkt gegenüber ein Hawkercenter ist.

2026-09-03 • via Nuitee
R
Rosalia • extended_group • it
10
2026-09-03 • via Nuitee
G
Garry • couple • au
9
Cons:

The cost of a beer at the bar was exceptionally expensive.

2026-09-02 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-09-01 • via Nuitee
D
Dayanna • solo_traveller • ph
10
Pros:

Exelente ubicación

2026-08-31 • via Nuitee
S
SambDa • solo_traveller • in
8
2026-08-31 • via Nuitee