Dall'Onder Grande Hotel

Hotels
Independent
8 (168 reviews)
Rua Erny Hugo Dreher 197, Bento Gonçalves, RS, 95700-000 , Bento Gonçalves , BR

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Good service at reception
Nice location
Variety in breakfast offerings
Improvements seen in recent visits
Cons:
Cleanliness issues
Old facilities
Noise disturbances
Some amenities not functioning as expected

Categories

Cleanliness
6.71
Several mentions of cleanliness issues, including hair in the bath and a lack of timely towel delivery.
Service
8.68
The reception service was frequently described as good, although some experiences were disappointing.
Location
9.22
The hotel is well-located, with several guests highlighting its advantageous position.
Room Quality
7.17
Mixed reviews on room quality, with complaints about outdated furnishings and noise issues.
Amenities
7.7
Amenities like the pool and children's area received criticisms, although overall offerings were satisfactory.
Value for Money
8.16
Generally considered decent value, yet some felt improvements were needed for the price.
Food and Beverage
8.21
Breakfast was mostly positively described, with some items lacking diversity for special diets.
Overall Experience
8.18
The overall sentiment was mixed but balanced, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:05

Property Description

Welcome to Dall'Onder Grande Hotel, your ultimate retreat in the heart of Bento Gonçalves!

Recreational Amenities
Dive into relaxation with our indoor pool and fitness center, or indulge in a private wine tasting at our attached winery. Enjoy an array of recreational activities, including an arcade/game room for endless fun.

Culinary Delights
Savor exquisite dining at our two on-site restaurants or enjoy room service throughout the day. End your evenings at our vibrant bar/lounge with a refreshing drink, while delighting in our complimentary buffet breakfast every morning.

Comfort and Convenience
Rest easy in one of our 230 air-conditioned rooms, featuring modern amenities such as LCD TVs and minibars. With complimentary Wi-Fi, a dedicated business center, and 24-hour front desk service, we make your stay both comfortable and hassle-free.

Experience luxury and relaxation at Dall'Onder Grande Hotel – book your stay today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in lb is 26

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 168 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
L
Liamara solo_traveller br
10
Melhor hotel!!
Pros:

Amamos tudo, desde a simpatia dos funcionários, as instalações do hotel, a comidade, conforto, qualidade em tudo! Cama híper confortável e o melhor chuveiro que já vi. Sem contar o melhor restaurante de Bento, escondidinho numa cave!

Cons:

Não há nada para reclamar, nenhum detalhe!

2026-07-16 via Nuitee
C
Crisj73 extended_group br
7
bom
Pros:

O preço e localização

Cons:

Café da manha lotado, lobby sem muitos atrativos, quartos velhos

2026-07-16 via Nuitee
C
Carlos Alberto couple br
5
2026-07-15 via Nuitee
C
Carlos Alberto couple br
5
Muito ruim
Pros:

Localização

Cons:

Infelizmente tinha um grupo grande , e deixaram os hóspedes de lado , não tinha opção de refeição á noite , não tinha funcionários suficientes , e está em decadência , pois frequento á muitos o hotel .
Uma pena , localização muito boa , restaurante muito bom ( quando funciona ).

2026-07-15 via Nuitee
D
Danilo solo_traveller br
9
Pros:

Otimo café da manhã e atendimento dos funcionarios

2026-07-15 via Nuitee
L
Leonardo extended_group br
7
Muito Boa
Pros:

Localização e Conforto.Colaboradores muito atenciosos. Café da manhã com muitas opções.

Cons:

Café bem variado e atrativo, mas os ovos mexidos estavam frios ao servir. Vento frio ao esperar a retirada do veículo na sala do manobrista.

2026-07-13 via Nuitee
J
joni solo_traveller br
10
Pros:

Tudo

2026-07-13 via Nuitee
C
Claudia extended_group br
6
O piso da portaria é maravilhoso , imponente, porém não tem nada a ver com a condição do quarto 506
Pros:

Agilidade checking e checkout, cordialidade dos funcionários

Cons:

Limpeza ( tinha cabelo e um mosquito morto na parede do banheiro). Conservação do banheiro bem ruim ( vaso sanitário com assento antigo de plástico, paredes bem manchadas de antiguidade nos quartos, esquadrias da janela sem conservação)

2026-07-11 via Nuitee
J
JULIA couple br
10
2026-07-09 via Nuitee
B
Bernardo couple br
10
2026-07-09 via Nuitee
A
Ana couple br
10
2026-07-09 via Nuitee
R
RICARDO family_with_children br
9
Satisfatória.
Pros:

Café da manhã.

Cons:

Lâmpada queimada no quarto.

2026-07-09 via Nuitee
D
Diego solo_traveller br
2
Decepção
Pros:

Funcionário da recepção péssimo. Decoração do hotel e do quarto péssimas. Quartos velhos. Banheiro velho.

2026-07-08 via Nuitee
B
Beatriz extended_group br
9
2026-07-06 via Nuitee
M
Marcelo couple br
8
Ótima localização
Pros:

Hotel limpo e bem localizado com um bom café da manhã

Cons:

Ficamos em uma ala não reformada. Quarto antigo

2026-07-06 via Nuitee
D
Durand family_with_children br
9
Pros:

Localização excelente. Café da manhã variado. Piscina maravilhosa.

Cons:

Limpeza dos azulejos do banheiro.

2026-07-06 via Nuitee
R
Renata family_with_children br
4
Não me hospedaria novamente
Pros:

Da piscina aquecida. O hotel é grande e tem boa infra estrutura

Cons:

Não achei as camas confortáveis. O atendimento no check in foi muito ruim, não passaram uma informação. O restaurante italiano a comida não é boa e nem o atendimento

2026-07-05 via Nuitee
A
Ana Paula extended_group br
4
Cons:

Achei o hotel decadente

2026-07-03 via Nuitee
R
Rosane family_with_children br
9
Jantar no próprio hotel atendendo adultos e crianças, equipes bem preparadas para receber as família
Pros:

Café da manha excelente, grande variedade de frutas, e de todos os alimentos. equipe sempre repondo os alimentos e passando nas mesas para retirar o que ja tinha sido utilizado (sopos, pratos, ...).

Cons:

Em alguns momentos houve problema com o aquecimento da água no chuveiro.

2026-07-03 via Nuitee
B
Barbara couple br
1
2026-06-30 via Nuitee