Dall’Onder Grande Hotel Bento Gonçalves

Hotels
8.2 (2180 reviews)
Herny Hugo Dreher,n°197 , Bento Gonçalves , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Generous breakfast variety
Good pool and leisure options
Comfortable beds / spacious rooms (some reports)
Welcoming staff in several reports
Cons:
Rooms and bathrooms outdated, need renovation
Mold, ants and other cleanliness issues reported
Inconsistent service and poor communication from reservations
Perceived high price / poor value in some cases
Gym and pool-area cleanliness and safety concerns; parking limitations for large vehicles

Categories

Cleanliness
6.5
Multiple mentions of mold in bathrooms, dusty exhaust fans, ants in rooms and food items reported as moldy; gym and pool area cleanliness also criticized.
Service
7.8
Mixed service reports: some staff described as welcoming, but several complaints about manobrista behavior, poor restaurant service (missing glassware), and slow/terrible communication from reservations.
Location
9.7
Consistently praised as very well located in central Bento Gonçalves with easy access to restaurants and attractions.
Room Quality
6.8
Many comments about old/outdated rooms, cracked sinks, shower problems, noisy rooms and need for renovation despite some notes of spacious rooms and comfortable beds.
Amenities
9.4
Pool and leisure options repeatedly noted positively and the hotel is described as having good facilities; some issues reported (foam in pool, kids area ventilation, gym cleanliness) but overall amenities are strong.
Value for Money
6.3
Several guests called the hotel expensive for the service received (extra charges like robes, refund/booking disputes) and noted that price could be improved.
Food and Beverage
9.6
Breakfast repeatedly praised for variety and quality; some isolated negative notes (unlabeled items, occasional spoiled food, restaurant service oversights) but overall F&B is a strong point.
Overall Experience
9.5
Generally positive stays with guests returning and recommending the hotel, praising location, breakfast and leisure; notable service, cleanliness and room-quality issues temper the experience but the overall impression remains strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:13

Property Description

Luxurious Accommodation
Dall'Onder Grande Hotel Bento Gonçalves, just 1.5 km from the town centre, offers modern rooms with cable TV, minibar, and stylish timber furnishings. Some rooms even feature extra space, a bath tub, and a CD player for ultimate relaxation.

Wellness and Recreation
Guests can enjoy the indoor heated pool, gym, sauna, and massage services provided by the hotel. Perfect for unwinding after a day of exploring the nearby attractions.

Convenient Dining Options
Indulge in a delicious buffet breakfast at the hotel's restaurant, which also serves a variety of dishes for lunch and dinner. For a more private dining experience, room service is available at your convenience.

Experience luxury and comfort at Dall'Onder Grande Hotel Bento Gonçalves. Book now for an unforgettable stay!

Important information:

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.2
Based on 2180 reviews
Cleanliness: 6.5
Service: 7.8
Location: 9.7
Room Quality: 6.8
Amenities: 9.4
Value for Money: 6.3
Food and Beverage: 9.6
Overall Experience: 9.5
J
joice • family_with_children • br
10
2026-08-22 • via Nuitee
F
Fabiane Costa • extended_group • br
10
FOI EXCELENTE, TANTO QUE PRORROGAMOS PARA MAIS UM DIA DE ESTADA, COM CERTEZA QUEREMOS VOLTAR.
Pros:

CAFE DA MANHA INCRIVEL! TODA EQUIPE DO HOTEL MUITO ATENCIOSOS.

Cons:

NAO TENHO RECLAMAÇÕES.

2026-08-20 • via Nuitee
D
Daniel • family_with_children • br
10
2026-08-20 • via Nuitee
A
ALEJANDRO • extended_group • ar
6
Un hotel 3 estrellas
Pros:

La ubicación cercana al predio ferial y el lobbie

Cons:

Las habitaciones y algun error en recepción que produjo que tengamos que cambiar de habitación , lo que resultó molesto . Y las habitaciones son viejas

2026-08-19 • via Nuitee
M
Maria isabel • family_with_children • br
7
Pros:

Piscina e café da manhã.

Cons:

Acomodações não condizem com o custo da diária.

2026-08-18 • via Nuitee
U
Uilian • extended_group • br
10
2026-08-17 • via Nuitee
M
Marcia • couple • br
3
Lamentável
Pros:

Temperatura da agua do banho boa e cama confortável

Cons:

Hotel velho , sem muito conforto, levando em consideração o valor cobrado pelo quarto .

2026-08-17 • via Nuitee
F
Fatimarlei • family_with_children • br
10
2026-08-15 • via Nuitee
L
Laura • family_with_children • br
10
2026-08-15 • via Nuitee
S
Sérgio • solo_traveller • br
9
Quarto antigo e frio .
Pros:

Café e localização

Cons:

Quarto

2026-08-15 • via Nuitee
G
Gisele • family_with_children • br
10
2026-08-14 • via Nuitee
D
Diego Willian • family_with_children • br
8
2026-08-10 • via Nuitee
F
Fernanda • solo_traveller • br
10
Pros:

Todo atendimento maravilhoso, desde a entrada a saída, atendentes, café da manhã, limpeza, piscina, além de uma otima localização... Amamos tudo.

2026-08-10 • via Nuitee
D
Danubio • family_with_children • br
9
2026-08-09 • via Nuitee
C
Camila • solo_traveller • br
10
Ótimo.
Pros:

Ficamos apenas uma noite, mas saiu tudo como planejado, A localização é ótima. Quarto e banheiros amplos, tudo limpo e organizado. Possui uma área Kids sensacional ! O café da manhã foi o diferencial, muitas opções que ficamos até perdidos rs …

2026-08-09 • via Nuitee
L
Leites • solo_traveller • br
10
2026-08-08 • via Nuitee
R
Ricardo Kurylo • family_with_children • br
9
Satisfatória, mas poderia ter sido BEM melhor.
Pros:

Limpeza geral dos ambientes, diversos ambientes.

Cons:

Preparação/Qualificação dos atendentes de forma geral, Não se tem um acolhimento ao hóspede, desde o manobrista ao atendimento no restaurante. 2 exemplos.. 1 - Manobrista quando cheguei as 11:30, parei na frente para descer as malas e nem me deu boas vindas, ou perguntou se estava tudo bem, só falou que não poderia deixar o carro parado na frente e que o checkin era após as 14:00. No restaurante, pedi uma cerveja que não estava inclusa no buffet do jantar e o atendente me trouxe a cerveja sem taça para tomar..

2026-08-06 • via Nuitee
S
Sergio Moacyr Verzoni • solo_traveller • br
7
2026-08-06 • via Nuitee
V
Vanessa • couple • br
7
2026-08-06 • via Nuitee
A
ANDERSON • solo_traveller • br
9
Pros:

Cafe da manhã e localização excelente,otima estrutura

Cons:

Talvez melhorar o preço

2026-08-06 • via Nuitee