Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Value for money
Cons:
Room furniture discomfort
Limited breakfast variety

Categories

Cleanliness
9.26
Most reviews mention clean and well-maintained rooms.
Service
9.73
Employees noted as excellent and very attentive.
Location
9.67
Multiple reviewers highlight the hotel's great location.
Room Quality
8.72
Some reviews indicate discomfort with room furniture.
Amenities
9.25
Nice amenities like chocolates and wines provided in rooms.
Value for Money
9.51
Guests feel they received good value for the price.
Food and Beverage
9.46
Breakfast was appreciated, though limited variety mentioned.
Overall Experience
9.63
Overall a very positive experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Luxurious Accommodation
The 4-star Santa Justa Hotel in Lisbon offers luxury rooms with modern amenities like Nespresso machines and LED SmartTVs. Most rooms come with bathrobes, slippers, and free toiletries, providing a comfortable stay for guests.

Dining and Entertainment
Guests can indulge in a daily breakfast buffet and dine at the Elevador Restaurant for lunch and dinner. The hotel bar offers a variety of cocktails, and live music nights featuring Fado and Jazz add to the entertainment options during the stay.

Convenient Services
With a 24-hour reception, the hotel offers services ranging from restaurant reservations to laundry and dry cleaning. Guests can also arrange for airport shuttle transfers and explore nearby attractions like Augusta Street for shopping and dining experiences.

Book your stay at Santa Justa Hotel for a luxurious and convenient experience in Lisbon.

Important information:

Please note that the hotel will send guests an email with a secure link for the payment procedure.

Please also note that the credit card name must match the person checking-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 43 per day.

Location

Guest Reviews

9.4
Based on 3922 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.51
Food and Beverage: 9.46
Overall Experience: 9.63
J
Jie couple ca
9
Pros:

Great location, breakfast with good quality and variety

2026-06-27 via Nuitee
S
Simone couple ch
9
2026-06-26 via Nuitee
A
Anderson couple br
10
Experiência excepcional!
Pros:

Super recomendo este hotel! Iniciando pela equipe desde a entrada até a saída, toda a atenção que tiveram conosco. Em relação a acomodação, super limpa, localização privilegiada, pois você consegue fazer tudo a pé. Ótimas opções de restaurantes próximas.

Cons:

Sem comentários.

2026-06-26 via Nuitee
F
Felipe couple es
10
Pros:

Situación

Cons:

Me gustó todo

2026-06-26 via Nuitee
D
DEKEL solo_traveller il
10
Pros:

מיקום מצויין , ארוחת בוקר טובה מאוד.

2026-06-23 via Nuitee
C
Carlo extended_group it
10
2026-06-23 via Nuitee
M
Maria Teresa solo_traveller cl
8
Preciso
Pros:

Ubicación

2026-06-22 via Nuitee
S
Soyeun couple kr
8
리스본 숙소 고민하지 마세요 : )
Pros:

위치 정말 좋아요. 왠만한데 다 5-10분 거리여서 더운 날씨 지치면 잠깐 쉬었다 나가기 좋아요. 주변에 맛집도 많고요. :)
그리고 직원들도 친절하고 아! 조식은 기본 구성이지만 알차요.
과일은 매일 한가지가 변경되는거 같은데 망고랑 멜론 정말 달고 맛있었어요. 굿굿!

Cons:

아쉬운점은 다른 리뷰에서도 나왔듯이 방 청소 진행시 바닥 먼지는 청소 안해주시는거 같아 그부분이 아쉬워요. 방에 먼지 덩어리랑 벌레등 눈에 보여서 좀 그랬어요.

2026-06-22 via Nuitee
P
Paul solo_traveller us
10
We’d stay there again.
Pros:

Excellent location. Outstanding restaurant was just a few steps away where we ate a Sunday evening. Close to town square where tuk tuk driver picked us up. Can’t say enough about the staff. Very customer oriented and making every effort to please their guests.Absolutely loved the shower head!

Cons:

Nothing-a great hotel.

2026-06-22 via Nuitee
F
Fonseca family_with_children ch
10
2026-06-21 via Nuitee
A
aviv solo_traveller il
10
2026-06-21 via Nuitee
P
Paulo couple br
9
2026-06-21 via Nuitee
V
Vacation35796319147 Family Ajax, Ontario
10
We are DEFINITELY going back to Hotel Santa Justa!
Pros:

We stayed at Santa Justa from June 1 and left on June 7th, 2026, it was one of the best vacation stay that we've had! The location is ideal, the staff wonderful, the ambiance of the area excellent as it's in the heart or Lisbon yet not too busy area wise. We would sit outside on the street as they are closed to traffic and would look at the restaurants enticing you to come in! It was so entertaining just sitting and observing. Santa Justa also provided drinks in the minifridge, as we don't drink alcohol it was replaced with peach nectar and coca cola. They are several great restaurants in the area, and a square with activity as you exit right of the hotel.

2026-06-19 via Tripadvisor
J
jameshA7470YV Couples
10
Lovely boutique hotel in a great location
Pros:

Lovely boutique hotel which exceeded expectations. We had made an error in the booking process and this was handled with kindness and efficiency when we checked in. Very helpful reception team and friendly bar staff. Rooms and hotel were spotless and excellent breakfast. Thankyou

2026-06-19 via Tripadvisor
S
Stephanie family_with_children us
10
Excellent!
Pros:

The best hotel! Will stay again. Great attention to detail, for example: large towels, ample counter space in bathroom, great shower, comfortable beds, small gifts upon check in!

Cons:

Nothing.

2026-06-19 via Nuitee
W
Wong couple hk
9
2026-06-19 via Nuitee
F
Freddy family_with_children br
10
Pros:

Atendimento dos funcionários e localização e conforto do quarto e disponibilidade de frigobar .

2026-06-17 via Nuitee
L
Laura family_with_children br
8
2026-06-17 via Nuitee
R
René couple ch
9
Ein sehr gelungener Aufenthalt
Pros:

Die Lage ist sehr zentral, das Personal super freundlich und hilfsbereit. Die Zimmer sind sehr sauber.

Cons:

Der Kleiderschrank ist zu unpraktisch

2026-06-17 via Nuitee
D
Denise couple us
10
Nice hotel in a great location! Staff was wonderful and attentive. Room was clean, comfortable and well kept. Would def
Pros:

Great location and attentive, helpful staff. Beautiful hotel with nice bar and restaurant. Our second time to stay here.

Cons:

N/a

2026-06-17 via Nuitee