Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Value for money
Cons:
Room furniture discomfort
Limited breakfast variety

Categories

Cleanliness
9.26
Most reviews mention clean and well-maintained rooms.
Service
9.73
Employees noted as excellent and very attentive.
Location
9.67
Multiple reviewers highlight the hotel's great location.
Room Quality
8.72
Some reviews indicate discomfort with room furniture.
Amenities
9.25
Nice amenities like chocolates and wines provided in rooms.
Value for Money
9.51
Guests feel they received good value for the price.
Food and Beverage
9.46
Breakfast was appreciated, though limited variety mentioned.
Overall Experience
9.63
Overall a very positive experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Luxurious Accommodation
The 4-star Santa Justa Hotel in Lisbon offers luxury rooms with modern amenities like Nespresso machines and LED SmartTVs. Most rooms come with bathrobes, slippers, and free toiletries, providing a comfortable stay for guests.

Dining and Entertainment
Guests can indulge in a daily breakfast buffet and dine at the Elevador Restaurant for lunch and dinner. The hotel bar offers a variety of cocktails, and live music nights featuring Fado and Jazz add to the entertainment options during the stay.

Convenient Services
With a 24-hour reception, the hotel offers services ranging from restaurant reservations to laundry and dry cleaning. Guests can also arrange for airport shuttle transfers and explore nearby attractions like Augusta Street for shopping and dining experiences.

Book your stay at Santa Justa Hotel for a luxurious and convenient experience in Lisbon.

Important information:

Please note that the hotel will send guests an email with a secure link for the payment procedure.

Please also note that the credit card name must match the person checking-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 43 per day.

Location

Guest Reviews

9.4
Based on 3906 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.51
Food and Beverage: 9.46
Overall Experience: 9.63
L
Lisa • couple • us
9
I would recommend it to friends and family
Pros:

Location was very convenient. Staff super helpful

Cons:

Marble shower floor turned into a skating rink when wet. Extremely slippery. Need bath mats

2026-05-30 • via Nuitee
S
simon • couple • gb
10
Would highly recommend this hotel
Pros:

Really nice hotel, central location, friendly and helpful staff

Cons:

Nothing

2026-05-30 • via Nuitee
N
nan • couple • cn
10
2026-05-29 • via Nuitee
H
Hussam • couple • sa
9
ممتاز واكرر التجربة
Pros:

الموقع ، الاستقبال

Cons:

الاثاث وبعض الاشياء قديمة ومستهلكه

2026-05-29 • via Nuitee
M
Maiara Lopes • couple • br
9
Ótima localização e time super prestativo
Pros:

Localização e tamanho do quarto

2026-05-28 • via Nuitee
J
Jacqui • couple • gb
8
Fabulous central location with lovely staff
Pros:

Lovely hotel close to many bars & restaurants.
Hotel bar staff were very hospitable

Cons:

Going home

2026-05-28 • via Nuitee
A
Ana Laura • couple • mx
10
Increíble hotel para disfruta Lisboa
Pros:

Todo! El staff increíble, las habitaciones cómodas, muy bien ubicado, cerca de los principales transportes (tren, bus, tranvía), la comida riquísima. Nos encanto

Cons:

Nada

2026-05-28 • via Nuitee
L
Lin • couple • cn
8
2026-05-27 • via Nuitee
S
Steven • couple • us
10
A complete hotel from top to bottom.
Pros:

This hotel exceeded our expectations. The staff was fantastic and the hotel has such a relaxing atmosphere in a great location.

Cons:

Can't think of a single thing.

2026-05-27 • via Nuitee
B
Burçin • couple • tr
9
2026-05-27 • via Nuitee
L
Lars • couple • de
9
Sehr zu empfehlendes, gut gelegenes und freundliches Hotel für einen Aufenthalt in Lissabon
Pros:

Sehr gute Lage im Stadtzentrum, wodurch viele Sehenswürdigkeiten direkt zu erreichen waren.
Zimmer inklusive Bad sehr gepflegt inklusive einer netten Aufmerksamkeit bei Ankunft (Gebäck) :-).
Das Frühstück ließ keine Wünsche offen und ein Besuch in der kleinen Bar am Abend rundete einen schönen Tag ab.
Hervorzuheben ist das sehr freundliche und aufmerksame Personal an der Rezeption betreffend Rückfragen/Hilfestellungen.

Cons:

Es gab keine Beanstandungen, wir waren sehr zufrieden.

2026-05-26 • via Nuitee
B
Bravo Busquet • solo_traveller • cl
8
Buen hotel
Pros:

Ubicación

Cons:

Sin acceso vehículos
Restaurante fuera del hotel
Sin cajones en habitación para guardar ropa

2026-05-26 • via Nuitee
I
Inka • family_with_children • ch
9
2026-05-24 • via Nuitee
M
Mary • couple • de
7
2026-05-23 • via Nuitee
S
Sérgio • couple • br
10
2026-05-22 • via Nuitee
C
Chioma • solo_traveller • gb
9
2026-05-22 • via Nuitee
M
Mouza • couple • ae
10
2026-05-22 • via Nuitee
D
Dr. Peter • extended_group • de
10
2026-05-21 • via Nuitee
E
Eliezer • couple • il
9
מיקום מעולה למטיילים בעיר. ארוחת בוקר נהדרת
Pros:

ארוחת בוקר מצויינת. צוות נהדר

2026-05-20 • via Nuitee
J
Jessica • family_with_children • ch
9
Pros:

Localisation centrale, mini bar inclus

Cons:

Chambre assez petite et sombre

2026-05-20 • via Nuitee