Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Value for money
Cons:
Room furniture discomfort
Limited breakfast variety

Categories

Cleanliness
9.26
Most reviews mention clean and well-maintained rooms.
Service
9.73
Employees noted as excellent and very attentive.
Location
9.67
Multiple reviewers highlight the hotel's great location.
Room Quality
8.72
Some reviews indicate discomfort with room furniture.
Amenities
9.25
Nice amenities like chocolates and wines provided in rooms.
Value for Money
9.51
Guests feel they received good value for the price.
Food and Beverage
9.46
Breakfast was appreciated, though limited variety mentioned.
Overall Experience
9.63
Overall a very positive experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Luxurious Accommodation
The 4-star Santa Justa Hotel in Lisbon offers luxury rooms with modern amenities like Nespresso machines and LED SmartTVs. Most rooms come with bathrobes, slippers, and free toiletries, providing a comfortable stay for guests.

Dining and Entertainment
Guests can indulge in a daily breakfast buffet and dine at the Elevador Restaurant for lunch and dinner. The hotel bar offers a variety of cocktails, and live music nights featuring Fado and Jazz add to the entertainment options during the stay.

Convenient Services
With a 24-hour reception, the hotel offers services ranging from restaurant reservations to laundry and dry cleaning. Guests can also arrange for airport shuttle transfers and explore nearby attractions like Augusta Street for shopping and dining experiences.

Book your stay at Santa Justa Hotel for a luxurious and convenient experience in Lisbon.

Important information:

Please note that the hotel will send guests an email with a secure link for the payment procedure.

Please also note that the credit card name must match the person checking-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 43 per day.

Location

Guest Reviews

9.4
Based on 3842 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.51
Food and Beverage: 9.46
Overall Experience: 9.63
B
Bar • couple • il
9
2026-05-02 • via Nuitee
L
Lydia • family_with_children • us
10
2026-05-01 • via Nuitee
M
MICHELLE • couple • ca
9
A wonderful time!
Pros:

Fantastic location. Close to many restaurants and shops

Cons:

Nothing

2026-05-01 • via Nuitee
الواثق • solo_traveller • sa
8
2026-05-01 • via Nuitee
언마청 • couple • kr
10
아름다운 사람들이 있는 곳
Pros:

아름답습니다. 아름다운 사람들이 있는 곳입니다. 주관적이지만 늘 평정심이 들어있는 리뷰를 작성하려 노력합니다.
쳌인하는데 키가 훤칠한 호남형의 Bernardo Coelho씨가 내 마음을 쏙 흔들어놓습니다. 설명도 자세하고 말하는 태도가 융숭하고, 그리고 미니바의 모든 것이 무료라고 합니다. 물이나 슬리퍼 인심이 야박한 현실인데 참신하지 않습니까? 함께 일하던 서글서글한 미소가 인상적인 Snr. Mariana Gomes 이 분도 고맙고 너그러운 분입니다. 일정이 왔다갔다해서 3일 예약이 둘로 나뉘어 있었는데, 이걸 해결해 주셨습니다. 투숙 중 방을 옮기는 게 여간 귀찮은 일이 아니라는 걸 아는데, 하물며 두 번째 예약은 등급이 낮은 것이었어요. 와우~~, Hotel Santa Justa가 멋있게 보였습니다. 아름다운 사람들은 모여서 살던가요. 청년 Gonzalo, 콧수염이 멋진 이 분은 나의 Sintra예약일정을 가볍게 해결해 주었어요. 무슨 이유에서인지 예약완결이 안되는 걸 PC 모니터를 들어올려서 차근차근 완벽한 도움으로 해결해 주셨습니다. 고맙습니다. 시설, 위치, 아침식사 메뉴... 이런 건 너무 많고 잘 해서 거론하지 않으렵니다. 방의 조명이 밝아서 아내가 꼭 적으라고 신신당부 하더군요. 샤워 후에 손 쓱 뻗으면 닿을 자리에 수건을 걸어놓는다던가, 밤에 불을 다 꺼도 화장실에 은은한 조명이 하나 살아있습니다. 이 호텔은 아름다운 사람들의 현명하고 노련한 마음이 깃든 곳입니다. 처음에 언급한 평정심이 들어있다는 걸 맞추기 위해 없는 꼬투리를 잡아보겠습니다. 구조상 6층 벽면 한 쪽이 사선인데, 그러다보니 가끔 머리를 피해야합니다. 그리고 외부 조망이 없어요. 사실 광장뷰네 강이 보이네 하며 방값을 달리하는 전략에 나는 그냥 웃습니다. 돌아다니기 바쁜 여행자가 언제 자기 방에 앉아 외부 조망을 즐기고 있겠습니까? 그게 뭐라고. ㅎ. 여기 산타주스타호텔에는 아름다운 사람들이 있어요. 전부 만점을 주고 싶은데 가성비만 점수를 낮추었습니다. 배고픈 여행자가 생각났고 가성비를 만점 못주는 것은 역설적으로 제반 여건이 훌륭하다는 반증이기도 합니다. 나는 눈곱만큼도 아깝지 않았습니다. 내 생애, 다시 가볼 수 있을까요? 떨어지지 않는 발걸음을 돌리며 몇 번이나 뒤돌아보았는지. 아름다운 사람들이 자꾸 생각났습니다.

2026-04-30 • via Nuitee
E
Esma • family_with_children • tr
4
2026-04-30 • via Nuitee
M
Michael • solo_traveller • de
10
Pros:

Die Lage, das leckere Frühstück und das zuvorkommende Personal sowie die tollen Aufmerksamkeiten haben für einen wunderschönen Urlaub gesorgt.

2026-04-29 • via Nuitee
S
Simon • family_with_children • nl
1
Beautiful hotel at central location, with a very noisy reconstruction in the opposite building
Cons:

There was a major reconstruction going on in the opposite building, Drilling noises started at 7AM, I would never have booked if I was aware before.

2026-04-29 • via Nuitee
H
Hua • couple • ca
6
I like the location of the hotel.
Pros:

The room service was good, but WiFi was so bad, that cause us not convenient when we stayed the hotel.

Cons:

For us everything was good except WiFi

2026-04-29 • via Nuitee
J
Jacqueline • couple • us
10
Excellent helpful staff
Cons:

Staff were very helpful and the breakfast was substantial. The room was quiet and the hotel was centrally located to many of the sites we wanted to visit,

2026-04-28 • via Nuitee
V
varda • family_with_children • il
9
Pros:

In the center but quiet

2026-04-27 • via Nuitee
A
Axel • couple • fr
7
Emplacement au top, équipements un peu décevants…
Pros:

L’emplacement est vraiment le point fort de cet hôtel. Les chambres sont plutôt qualitatives et le personnel est sympa.

Cons:

Le rideau électrique dans notre chambre n’a pas marché du coup il y avait toujours de la lumière même si nous étions au 5eme étage. L’insonorisation n’est pas à la hauteur d’un hôtel 4 étoiles… surtout quand on a des voisins peu respectueux, qui claquent des portes à 1h du matin… il y a plusieurs nuits où nous avons eu du mal à dormir à cause de ça. Et pour finir, nous avons été surpris que la dame de l’accueil de l’hôtel note tous les numéros de notre carte bancaire (y compris ceux au dos), plutôt que de faire une empreinte bancaire avec un TPE comme c’est le cas partout ailleurs en Europe. Étonnant pour un hôtel 4 étoiles et pas très sécurisé…

2026-04-27 • via Nuitee
R
rene • couple • ca
9
2026-04-26 • via Nuitee
E
Eti • couple • il
9
2026-04-26 • via Nuitee
A
ADRIANO • family_with_children • br
10
Praticamente tudo perfeito.
Pros:

Quarto e banheiro grandes e chuveiro muito bom

Cons:

Apenas de um descuido com relação ao lençol de cama e o roupão que estavam manchados.

2026-04-26 • via Nuitee
Åsa • couple • se
8
2026-04-24 • via Nuitee
F
Filipe • couple • br
10
Perfeita nossa estadia
Pros:

Quarto limpo, espaçoso e bem confortável

Cons:

Localização excelente, Equipe muito atenciosa e deixam vários agrados no frigobar e durante a estadia , voltaremos a hospedar com certeza

2026-04-24 • via Nuitee
C
Clarinda • family_with_children • pt
5
2026-04-22 • via Nuitee
N
Nima • couple • us
10
Pros:

Location is great , the staff are very knowledgeable, friendly and helpful

2026-04-21 • via Nuitee
S
Simona • couple • ro
10
Excellent experience!
2026-04-20 • via Nuitee