Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good amenities
Value for money
Cons:
Room furniture discomfort
Limited breakfast variety

Categories

Cleanliness
9.26
Most reviews mention clean and well-maintained rooms.
Service
9.73
Employees noted as excellent and very attentive.
Location
9.67
Multiple reviewers highlight the hotel's great location.
Room Quality
8.72
Some reviews indicate discomfort with room furniture.
Amenities
9.25
Nice amenities like chocolates and wines provided in rooms.
Value for Money
9.51
Guests feel they received good value for the price.
Food and Beverage
9.46
Breakfast was appreciated, though limited variety mentioned.
Overall Experience
9.63
Overall a very positive experience with strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Luxurious Accommodation
The 4-star Santa Justa Hotel in Lisbon offers luxury rooms with modern amenities like Nespresso machines and LED SmartTVs. Most rooms come with bathrobes, slippers, and free toiletries, providing a comfortable stay for guests.

Dining and Entertainment
Guests can indulge in a daily breakfast buffet and dine at the Elevador Restaurant for lunch and dinner. The hotel bar offers a variety of cocktails, and live music nights featuring Fado and Jazz add to the entertainment options during the stay.

Convenient Services
With a 24-hour reception, the hotel offers services ranging from restaurant reservations to laundry and dry cleaning. Guests can also arrange for airport shuttle transfers and explore nearby attractions like Augusta Street for shopping and dining experiences.

Book your stay at Santa Justa Hotel for a luxurious and convenient experience in Lisbon.

Important information:

Please note that the hotel will send guests an email with a secure link for the payment procedure.

Please also note that the credit card name must match the person checking-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 43 per day.

Location

Guest Reviews

9.4
Based on 3703 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.67
Room Quality: 8.72
Amenities: 9.25
Value for Money: 9.51
Food and Beverage: 9.46
Overall Experience: 9.63
R
R • couple • bh
9
Location was perfect!
Pros:

Location was excellent
Comfy bed
Hose in the bathrooms

Cons:

Lack Soundproofing could hear street noise throughout, couch and wallpaper were old need to be replaced

2026-02-14 • via Nuitee
B
Black • couple • us
10
Will stay again & recommend
Pros:

Staff, and Moriel at the bar was very honest ! He found a bracelet I lost 4 days prior.

Pblack Los Angeles

Cons:

Nothing really

2026-02-14 • via Nuitee
D
David • couple • gb
9
2026-02-14 • via Nuitee
S
Shailendra • solo_traveller • sz
9
2026-02-12 • via Nuitee
A
Ali • couple • tr
10
2026-02-12 • via Nuitee
G
Gustavo • family_with_children • br
10
2026-02-11 • via Nuitee
A
alaa • solo_traveller • us
8
2026-02-11 • via Nuitee
A
alaa • solo_traveller • us
8
2026-02-11 • via Nuitee
P
PAOLO • couple • ch
10
2026-02-10 • via Nuitee
A
Andra • couple • ca
9
2026-02-09 • via Nuitee
D
daniel • extended_group • il
10
Pros:

Very good location
Good breakfast
Large and very comfortable rooms
Free mini bar at no extra charge
The hotel provides umbrellas that you can take for free if it rains
מיקום טוב מאוד
ארוחת בוקר טובה
חדרים גדולים ונוחים מאוד
מיני ברחופשי ללא חיוב נוסף
המלון נותן מטריות שאפשר לקחת באופן חופשי אם יורד גשם

Cons:

Everything is good.

2026-02-09 • via Nuitee
S
sarit • couple • il
10
Pros:

מיקום מרכזי ליד מטרו. סמוך לקניות ותחבורה בככר מרכזית. הצוות מקסים עוזר. חדר חדיש מאובזר בכל מה שצריך ופינוקים קטני מדי פעם בחדר.

Cons:

אהבנו הכל

2026-02-09 • via Nuitee
T
Tozzi • family_with_children • be
9
2026-02-09 • via Nuitee
Y
Yasmin • solo_traveller • il
10
Perfect location, safe area, very friendly staff, spacious and clean room with a super comfortable bed, and nice free dr
Pros:

Perfect location: within walking distance of almost everything you need to see and right in the middle of it all. Very safe area. The staff were extremely friendly, helpful, and supportive. The room was spacious, with a super comfortable bed, and very clean. Complimentary drinks and sweets in the room were a lovely touch. I would definitely stay here again.

Cons:

Nothing. Everything was great.

2026-02-08 • via Nuitee
A
Ajda • couple • tr
10
Harika bir Lizbon tatili
Pros:

Odamız çok güzeldi. Sıcacık, temiz ve herşey olması gerektiği gibiydi. Banyomuzda büyük saç kurutma makinesi, bornozlar , havlular tertemiz şekildeydi. Mini barın her gün ücretsiz yenilenmesi çok hoşumuza gitti. Konumu cok merkezi her yere yürüdük ve tren istasyonu sadece 2 dakıkalık yürüme mesafesiydi. Çalışanların çok güler yüzlü olması bizi memnun etti. Şubatta gittiğimiz için yağmurlu bir sezondu fakat otelimizin girişinde her zaman kullanabileceğimiz büyük ve kaliteli şemsiyeler mevcuttu ve bu hizmetten de cok memnun kaldık. Odadaki kahve mainesi, uyku bandı kremler ve çikolata ikramları oldukça üst düzey bir otelcilik anlayışıydı ve bizi mutlu etti . Yine gelsek yine bu oteli seçerdim.

Cons:

Sadece fiyat olarak genel ortalamanın üstüydü. Kahvaltısız fiyatı kavaltılı olsaydı cok daha iyi olurdu.

2026-02-08 • via Nuitee
C
Catherine • couple • ca
9
Great hotel, staff, location.
Pros:

The hotel was wonderful. Staff were extremely helpful. Fantastic location. Very comfortable beds, bathroom was great, clean and had an interesting shower that changed colours as you showered! The hotel restaurant was very good, but lots of restaurants in the neighbourhood as well. Super walkable area.

2026-01-31 • via Nuitee
S
Soner • family_with_children • tr
10
2026-01-30 • via Nuitee
J
Javier • family_with_children • es
10
Espectacular
2026-01-29 • via Nuitee
S
Stella • couple • il
10
2026-01-29 • via Nuitee
T
tibet • family_with_children • tr
10
Pros:

Location is excellent. So delicious breakfast. Everyday they left gifts at the room. First day they put kid box(including pencils, tooth brush and paste) on the beds. Really an excellent hotel. Thank you for everything, we enjoyed a lot.

Cons:

None

2026-01-29 • via Nuitee