Marble Waters Hotel & Suites, Trademark by Wyndham

Hotels
•
Trademark
5.2 (343 reviews)
45 Kernan Boulevard North , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice front desk staff
Good location
Cons:
Dirty rooms
Poor maintenance
No breakfast available
Rude staff

Categories

Cleanliness
3.6
Multiple mentions of dirtiness and lack of maintenance.
Service
6.57
Mixed reviews on service with some positive notes but significant complaints.
Location
8.6
Conveniently located next to various amenities but issues with accessibility.
Room Quality
4.56
Several complaints about room conditions being outdated and unclean.
Amenities
4.59
Limited amenities mentioned, including no breakfast and outdated facilities.
Value for Money
7.55
Some guests felt it was affordable but didn't meet expectations.
Food and Beverage
2.6
No breakfast provided, further dissatisfaction reported.
Overall Experience
3.57
Overall negative experience with multiple complaints about service and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:37

Property Description

Luxurious Accommodations
Marble Waters Hotel, Trademark Collection by Wyndham offers elegantly furnished rooms equipped with modern amenities such as a 42-inch flat-screen TV, microwave, and refrigerator.

Convenient Facilities
Guests can enjoy complimentary Wi-Fi, coffee-making facilities, and an iPod docking station in every room for their convenience. Additionally, a 24-hour reception kiosk is available for any assistance needed during your stay.

Ideal Location
Situated just a short drive from the beach, this Jacksonville hotel is also conveniently close to the University of Northern Florida Campus and the Mayo Clinic.

Experience comfort and convenience at Marble Waters Hotel - book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 343 reviews
Cleanliness: 3.6
Service: 6.57
Location: 8.6
Room Quality: 4.56
Amenities: 4.59
Value for Money: 7.55
Food and Beverage: 2.6
Overall Experience: 3.57
P
petchy • solo_traveller • us
10
2025-11-12 • via Nuitee
M
Mata • couple • us
10
2025-11-11 • via Nuitee
• solo_traveller • us
10
2025-11-06 • via Nuitee
L
Luis • couple • us
6
2025-10-25 • via Nuitee
A
Ana
2
Pros:

Made a reservation wanted to do late check in but they said i needed to do mobile check in called 3 different times and never were able to help me and took forever for someone to answer

2025-10-12 • via Nuitee
C
Camden
6
Pros:

Shower curtain was moldy, hair in the bathroom and on the floors

2025-10-11 • via Nuitee
B
BARBARA • couple • us
8
2025-10-11 • via Nuitee
M
Michelle • family
6
Pros:

Not busy or used much. This place had a weird smell. You can tell it is not used the room was dusty. There is not a restaurant on property like advertised.

2025-10-09 • via Nuitee
H
Harlie
4
Pros:

The air-conditioner was froze up and took almost all night to work. The bathroom was dirty the jets to the jaccuzi didnt work. The tv was not working correctly over half the channels didnt work

2025-10-06 • via Nuitee
J
Joshua
6
Eugh
Pros:

Parking was safe. Hotel was very empty. Lobby seemed nice but the room was quite sub par. The bathroom was nice but the room was missing furniture and the tv only had basic cable (no Netflix or prime sign in options) The elevator was shaky and the stairs are locked.

2025-10-02 • via Nuitee
C
CRISTINA • family
10
Pros:

Nice hotel, would stay again.

2025-09-28 • via Nuitee
K
Karys • partner
6
Pros:

The tub had sand in it from the last person staying in the room. Shower curtain had mold and just overall dirty. Place was just generally not clean. Super outdated carpet was peeled up in some spots In the hallway. WiFi worked well, decent location, and a nice front desk with good customer service.

2025-09-17 • via Nuitee
D
Denise
10
Happy Time
Pros:

From the time we pulled up in the parking lot, everything was on point. Friday check in and front desk clerk was very good and polite. The room was very clean all the way

2025-09-15 • via Nuitee
A
Adam • couple • us
8
2025-09-11 • via Nuitee
V
Verified traveler
2
Pros:

Unfortunately my stay was poor hate saying that but for being part of the Wydanm family it was poor

2025-09-08 • via Nuitee
J
Jessica • partner
4
Pros:

Hotel needs yo be cleaner faucets and shower don’t empty, floor sticky

2025-09-08 • via Nuitee
L
lawrence
4
Pros:

Water on the floor floors dirty. Tv no channels to see weather around area No jacks to charge phone

2025-09-04 • via Nuitee
A
Ariel
2
Pros:

There wasn’t someone at the people ty to help me or let me in

2025-09-01 • via Nuitee
R
Richard • couple • us
8
Pros:

Quiet

Cons:

No breakfast on site

2025-08-28 • via Nuitee
R
Richard • couple • us
6
Pros:

The Pool and bed

Cons:

No continental breakfast

2025-08-27 • via Nuitee