Pillar Hotel

My family of 4 had a great stay at the Pillar Hotel. It is in a great location, close to every attraction, easy to get a Tuk Tuk or taxi, plenty of restaurants around and 2 blocks from Night Market. The view of the river at night is amazing. The staff is very enthusiastic and accommodating. They even lent us a pocket WiFi when the internet wasn't working. The breakfast included in our rate was very nutritious and had plenty of choices. Will definitely go back there with my family!

Not a single Word of english was spoken in the reception which meant none of our enquiries were met. Our shower gave us Electric shocks because some Electric installation wasnt grounded properly. Our door was not able to be locked which meant we could not All four guys leave the room together. Even though it says breakfast included here on the webpage it was only included for one person the three other Guys had to pay. Kinda feel scammed of paying 40 sgd for one night here...

The room was spacious and clean, with a fan and AC. The location was good near lots of restaurants and shops. The room could do with some TLC - the bedding was ripped and stained, and the towels were very thin. We wore earplugs as the traffic and shouting from the street could easily be heard. Breakfast was limited with 3 choices, none of which were great but it was passable. On the last day the toilet broke so it wouldn’t flush. It’s a 10 minute walk to the Giant Ibis bus station which is why we booked it.

In der Buchungsbestätigung war ein einmaliger Flughafentransfer inbegriffen. Wir wollten gerne vom Flughafen abgeholt werden und haben dem Hotel zweimal per Mail mitgeteilt wann wir ankommen werden. Leider hat das Hotel unsere E-Mails ignoriert.
Der Weg zum Zimmer war eng und mit Resten von Teppiche belegt.
Das Zimmer war vielleicht bei der Eröffnung schön, aber aktuell ist es in die Jahre gekommen. Flecken an der Wand. Löcher in den Wänden. Eine Balkontür die die ganze Nacht klappert und nicht abschließbar war.
Das Wasser aus der Dusche und Wasserhahn war dreckig. Das Wasser war gelblich und enthielt Schwebstoffe. Wir haben uns nicht getraut dort zu Duschen.
Wir hatten eine Übernachtung mit Frühstück gebucht. Der Hotelmitarbeiter meinte, dass das Hotel kein Frühstück anbiete. Es hat gedauert, bis der Hotelmitarbeiter eingesehen hat, dass wir ein Frühstück bekommen sollen . Dafür verließ der Hotelmitarbeiter das Hotel und ging gegenüber in einen Laden und kam mit zwei Styroporschachteln wieder.

Don't 'Book - Fraud - Hotel is closed. I was there at the right place. See the Pillar Sign at the door. The they informed me that the hotel is closed - Check in not possible. Welcome to Cambodia. I had to find at another hotel and had to pay that by my own.

I chose this hotel because it was very close to the Cambodia Post Office VIP Bus, which I had to catch early on the day of check out. However, despite the good photos this hotel is extremely run down. The room smelt damp, had ants, was very dirty and generally the hotel was in bad condition. If they were only charging $8 per night it would be ok but not for the price. A hostel would have been better.

I chose this hotel because it was very close to the Cambodia Post Office VIP Bus, which I had to catch early on the day of check out. However, despite the good photos this hotel is extremely run down. The room smelt damp, had ants, was very dirty and generally the hotel was in bad condition. If they were only charging $8 per night it would be ok but not for the price. A hostel would have been better.

Not a pleasant stay. Not sure whether is because there is some renovation process. The room quite dusty and no working table at all. The light in the corridor is dim on my 1st day. On my last day of stay, encountered power trip during my shower time. Things quite old and the door does not have another safety lock.

Very quick stay here, room was what I expected, clean, no window but for this price it was okay. a little dark but not too bad.

I did the booking without knowing that the room has no window, and without external light and good aeration it is very bad! Plus the room was not very clean, bathroom was not clean. No towels and no toilet paper (I had to ask for it). So the staffs may have not finish the job. Moreover the room was not finish but they still rent it (painting was not done yet in the bathroom).

It is a quite old building & a bit rundown. The room is ok. Water heater is not hot & drainage is slow. Great location & price. Breakfast is good.

Vi var där över en natt innan vi tog oss vidare mot sihanoukville. Hotellet ligger på den långa gatan full av restauranger och hotell precis vid floden och var lätt att hitta. Receptionen var väldigt liten och den personal vi mötte hade svårt att hitta vår bokning samt var inte duktiga på engelska men efter en stunds harvande löste det sig. Det smala trapphuset verkade vara under konstruktion men rummet med tillhörande balkong sen var jättebra! De försöka hjälpa oss så gott de kunde med lite frågor och visst blev det några missförstånd men vi är nöjda med bokningen av detta hotell!

Excellent staff, welcoming, nothing to much bother for them, always smiling and chatting trying out there English.
Hotel situated close, to ferry, night market, bus station, walking distance to Royal Palace, bars and restaurants.
Although they are having work done at the hotel it did not spoil our stay there.
Room was cosy

El hotel esta en obras. No tiene ascensor y la escalera es demasiado estrecha. Solo estuvimos una noche y no nos hicieron ni la habitacion. Tambien tuvimos que diacutir con ellos para que nos dieran el desayuno que decian que no estaba incluido. Al final nos lo dieron pero pusieron en duda lo que deciamos.
Por lo demas el personal que era muy joven era muy educado y dispuesto como lo es la mayoria de la gente en camboya. No volveria a ese hotel.

We booked through Expedia to stay here as we were leaving to the airport the next day and wanted breakfast included, which we paid for. the staff argued with us and said breakfast wasn't included in our booking although our booking clearly said it was, so we got none. There was no hot water and the booking also says a mini bar with surprises. the surprise is that there is no mini bar. Overall very disappointed , paid more for extra things that don't exist,

Skulle bo på pillar men med vilje hade de överbokat och ägde ett hus till också vid vattnet.
Dock hade det inte fönster eller nått och var ett vandrarhem

not bad!

Perfect location on the river and near some good restaurants. The room was large and adequate. The staff was very nice and helpful with advice, and the breakfast was good. I will stay there again if possible.

This hotel has a great location next to the weekend night market. It's a family ran hotel with very friendly staff able to met all your needs. Good bang for your buck. The only issue we found was the traffic noise. We would stay again

Nice facility and friendly staff but no hot water showers.