Comfort Suites near Westchase on Beltway 8

Hotels
Comfort Suites
6.6 (543 reviews)
7707 West Sam Houston Pkwy South , Houston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
5.49
Guests mentioned issues with odors in the room and cleanliness concerns.
Service
7.96
Service was noted as friendly; however, there were significant concerns about reception efficiency.
Location
8.5
Location received positive remarks for its accessibility and convenience.
Room Quality
5.95
Reviews indicated that the rooms felt rundown with issues like non-working appliances.
Amenities
6.48
Limited amenities were highlighted, including lack of basic toiletries and poor towel service.
Value for Money
6.94
The price was considered reasonable, but the lack of services affects perceived value.
Food and Beverage
4.48
Guests reported dissatisfaction with breakfast options and food quality.
Overall Experience
6.96
Overall experience noted as disappointing, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:52

Property Description

Centrally Located near Westchase District
The Comfort Suites hotel is strategically situated near Houston's prestigious Westchase District, surrounded by major businesses like National Oilwell Varco, Halliburton, and Chevron Corp. Explore Chinatown's culinary delights just half a mile away, or indulge in retail therapy at The Houston Galleria mall and Houston City Centre.

Relaxing Amenities and Services
Guests can unwind in the outdoor pool, stay active in the fitness center, and enjoy complimentary high-speed Wi-Fi, daily newspapers, and access to the business center. The morning breakfast offers a variety of hot and delicious options to kickstart your day.

Well-Equipped Guest Rooms
Each guest room features modern amenities including a flat-screen TV, coffee maker, microwave, and a recharge device with AC and USB outlets. With a sofa sleeper, ironing facilities, and a hairdryer, comfort and convenience are guaranteed.

Book your stay at Comfort Suites for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 543 reviews
Cleanliness: 5.49
Service: 7.96
Location: 8.5
Room Quality: 5.95
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 4.48
Overall Experience: 6.96
M
manuel couple do
7
Estuvo regular para el precio
Pros:

Estaba cerca

Cons:

No me gustó el pasillo tenía un aroma no agradable

2026-02-11 via Nuitee
V
Veronica couple us
8
2026-01-31 via Nuitee
Çayĺa family_with_children us
10
2026-01-28 via Nuitee
P
Pamela couple us
10
Pros:

Buenas

2026-01-28 via Nuitee
P
Patrick solo_traveller us
5
Cons:

Paid $ 100 deposit and always return to your bank 2 weeks after if they don't forget ..

2026-01-22 via Nuitee
A
Alfonso solo_traveller us
4
It was ok…just a place to lay my head they need to upgrade everything though.
Pros:

I liked the bed.

Cons:

Cleanliness of room and not having to pay extra for room service on cleaning

2026-01-20 via Nuitee
G
Godwin solo_traveller us
9
I never expected it to be as good as it was, the place was neat and comfortable.
2026-01-20 via Nuitee
D
DeRon couple us
1
Pros:

Rude

Cons:

Rude bad service. I came to check in early and when I came a bit too early. They said if I didn’t come back at the actual time I would have to leave or they would call the cops. Never coming back

2026-01-20 via Nuitee
B
Binh family_with_children us
3
Poor service from front desk/management.
Pros:

Location to Bellaire is excellent.

Cons:

Cuts corners. We stayed multiple nights and found out of you do not request full room service, you have to take towels down to the front desk to get new ones. The new ones are the junk smaller towels they give you at the swimming pool!

My iron didn’t turn on. After waiting a few hours and having to go back down and ask them for a replacement AGAIN, they claimed there was no replacement. I told them I would check-out and request a refund if that’s the case since all my clothes required ironing. They finally brought me another one….which was also broken!!! It turned on but had a crack and leaked water. When I asked the cleaning staff for another replacement, she told me to go back to the front desk.

We will not be back. If you don’t run into any issues during your stay, then it’s OK. IF there are problems, good luck.

2026-01-20 via Nuitee
W
Wang couple us
10
2026-01-20 via Nuitee
A
Amirah solo_traveller us
7
2026-01-20 via Nuitee
V
violeta couple us
8
Gestiones personales
Cons:

Bueno desayuno frío / huevos más sazón sal y café frío pero bien

2026-01-20 via Nuitee
D
debra solo_traveller us
10
2026-01-19 via Nuitee
S
Stephanie family_with_children us
3
Pros:

My kids enjoyed the breakfast, they had hot breakfast sausage and eggs waffles and coffee. Lots of bread and yogurt cereal options great value for the price

Cons:

The room felt dirty, I noticed the carpet had crumbs and eyelashes stuck to it 🤢 there was no cleaning services all the days we were there the restrooms didn’t have trash bags for trash the phone in our room was broken so we couldn’t call down stairs we were gone most of the day and came back trash was never taken out and we didn’t clean towels when I went down stairs to ask for new ones because I didn’t know jow to use the broken phone, they told me I had to bring the dirty towels down stairs so I had to go back up to my room the elevator lights were broken the elevator buttons too wish I would taken photos of the lashes in the carpet and broken light in elevator

2026-01-19 via Nuitee
E
Edgar family_with_children us
3
Pros:

We were first put in a room where we could not breath properly due to the humidity. The ceiling was bad, the forniture was bad... Horrible experience. Next day, we were given an ok room, but I would choose another place next time.

Cons:

I was able sleep the second night. That's a pro.

2026-01-19 via Nuitee
R
RICHARD solo_traveller us
1
Pros:

This property sucks!!

Cons:

Not clean at all, elevator doesn't work, not professional, beds are so uncomfortable!! I would never recommend this awful, unclean hotel!!!!!

2026-01-16 via Nuitee
Z
Zain couple us
7
2026-01-16 via Nuitee
A
Amari couple us
10
2026-01-15 via Nuitee
L
Laboriel family_with_children us
7
Pros:

No breakfast no hot food

Cons:

Hot food

2026-01-05 via Nuitee
V
Vaquientha family_with_children us
1
2026-01-05 via Nuitee