Skylark Hotel & Spa Ha Noi

Hotels
7.9 (297 reviews)
15 Phan Dinh Phung Street , Hanoi , vn

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Limited amenities
Uncomfortable mattresses

Categories

Cleanliness
6.98
Rooms were clean, but some mattresses weren't very comfortable.
Service
8.95
The staff, including Dung and Quenny, were very friendly and helpful.
Location
8.49
Good location, easy to get around.
Room Quality
7.94
Rooms were big, had large beds and were clean.
Amenities
6.47
It doesn't have a bar or restaurant.
Value for Money
7.93
A reasonable price for the quality offered.
Food and Beverage
8.48
Breakfast was very good and sufficient.
Overall Experience
7.95
Great overall stay, would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:38

Property Description

Luxurious Accommodations

Skylark Hotel, nestled in the heart of Hanoi, offers 4-star luxury with modern amenities. Each room is elegantly furnished and equipped with air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature stunning city views from a private balcony.

Exquisite Dining Options

Indulge in a culinary journey at our on-site restaurant, serving delectable American and Asian cuisine. Special dietary needs are catered to with dairy-free, halal, and vegan options available upon request.

Convenient Facilities and Services

From concierge services to an outdoor pool and a business center, Skylark Hotel ensures a comfortable stay. Guests can also enjoy bike hire, car rental services, and unwind at the sun terrace or snack bar.

Experience luxury and convenience at Skylark Hotel. Book your stay now to explore the vibrant city of Hanoi.

Important information:

PROPERTY ENHANCEMENTS FROM JUNE 2025 – IMPORTANT INFORMATION ABOUT YOUR STAY

We are currently making enhancements to the property to improve your experience. The property is historic, dating back to the 19th century, and we are making necessary upgrades to the building to ensure that its legacy remains.

Work is taking place daily and there may be minor disruption to your stay; we will endeavor to keep this to a minimum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    People no matter the age stay for VND 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 297 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 6.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
E
Exports couple in
6
2026-02-08 via Nuitee
M
Mary extended_group ie
1
Double booked
Cons:

I booked last June, when we arrived they’d given our rooms to someone else, we had to go looking for somewhere else to stay

2025-12-26 via Nuitee
A
Ashita couple in
3
2025-12-26 via Nuitee
M
mario family_with_children at
8
Pros:

Das Personal war sehr freundlich.
Die Dame die uns empfangen hat (Queeny) war sehr hilfsbereit. Fürs Frühstück geht man ins Hauptgebäude rüber welches 20 Meter daneben liegt. Frühstück war auch sehr gut und ausreichend

2025-11-18 via Nuitee
R
Robert extended_group gb
10
Pros:

Dung and Quenny are both very friendly and helpful!

2025-11-04 via Nuitee
R
Robert extended_group gb
10
Pros:

Dung was a great help in checking us in and showing us to the room - great service!

2025-11-03 via Nuitee
K
Kane couple au
9
Great overall stay, would stay again.
Pros:

Good location, easy to get around.
Room was nice

Cons:

N/a

2025-10-02 via Nuitee
extended_group tw
10
第一次來住宿這間飯店 非常喜歡~合理的價格,精緻的裝潢,熱情的服務 下次來還是會選這間住宿的
Pros:

服務超級好

Cons:

沒有

2025-09-13 via Nuitee
P
Phuong family_with_children vn
6
2025-09-06 via Nuitee
C
Cindy couple fr
6
2025-09-02 via Nuitee
T
Ton family_with_children nl
10
2025-08-04 via Nuitee
M
Mandy couple nl
8
2025-07-29 via Nuitee
A
Ashlynn extended_group au
7
2025-07-23 via Nuitee
L
Luisa family_with_children ie
7
Pros:

We booked 3 bedrooms, all of them were big and had big beds too. Rooms were clean.

Cons:

It doesn't have a bar or restaurant. Mattresses aren't very comfortable.

2025-07-18 via Nuitee
B
Bogdan young couple gb
3
Poor
Pros:

Maybe the location.

Cons:

There are two buildings next to each other with the same name. We booked the nicer-looking one but were placed in the other (we were not aware of the second hotel at that time, we asked our tour guide about it), where the rooms were awful and there was mold on the walls. This feels like a tourist trap or scam. Be careful—this place is not serious, and I do not recommend it.

2025-06-04 via Nuitee
J
James
8
Pros:

Great value for money hotel. Staff were great and very friendly. Helped me book a tour to Ha Long Bay. Breakfast was nice with plenty of choice. Only downside was there was some construction next door which could be noisy at times.

2025-05-21 via Nuitee
B
Brent young couple au
7
Good
Pros:

Location good

Cons:

No windows in room.

2025-04-27 via Nuitee
D
Dave
8
Quynh Nguyen was wonderful and professional
Pros:

The staff were wonderful, very attentive and friendly. Bed though a little firm was huge and comfortable. There was building work next door which would sometimes be distracting. Breakfast was underwhelming lots of choice but hot food was very dry and rubbery. WiFi was very hit and miss on 3rd floor.

2025-04-22 via Nuitee
A
Annmarie family with young children gb
8
Very good
2025-04-08 via Nuitee
R
Reimund solo traveller au
8
Very good
Pros:

Good and courteous staff.
Breakfast was good and offered a decent variety.

Cons:

I understand that there is limited space on the rooftop for a pool but it was not what I expected. Any more than 4 people would tax the limited resources.
Unfortunately there was a construction crew working each day right outside my room. A bit noisy but at least they packed it in after dark.

2025-03-30 via Nuitee