Hotel du Vin & Bistro Cambridge

Hotels
Frasers Hospitality
8.1 (1835 reviews)
Trumpington Street , Cambridge , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delightful ambiance
Cons:
Cleanliness issues
Need for room updates
Noise disturbances

Categories

Cleanliness
7.06
Room was reported unclean with smeared tiles and a used plaster on the floor.
Service
8.53
Staff were described as great and friendly across several reviews.
Location
9.07
Consistent positive feedback about central location and proximity to attractions.
Room Quality
7.52
Rooms reported as tired and in need of an update, with some issues like noise.
Amenities
8.05
Amenities like L’Occitane products noted positively, though there were requests for improvements.
Value for Money
8.01
Mixed feelings about the value, but several positives outweighed the negatives.
Food and Beverage
8.56
Breakfast and restaurant services received positive remarks, although a greater selection was desired.
Overall Experience
8.03
Overall positive experience highlighted by beautiful and comfortable accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:37

Property Description

Luxurious Boutique Rooms:
Indulge in the charm of our Grade II Listed building with luxurious boutique rooms featuring monsoon showers and Egyptian linen for a truly lavish stay.

Gastronomic Delights:
Savor the culinary delights at our French bistro offering a modern menu of European cuisine. Watch skilled chefs in action in the open-plan style kitchen, adding a touch of excitement to your dining experience.

Elegant Bar Experience:
Relax and unwind in the cosy cellar rooms of our bar, where a selection of fine wines, champagne, and cocktails await. Perfect for a laid-back evening after exploring the vibrant Cambridge city center.

Experience luxury, fine dining, and relaxation at Hotel du Vin Cambridge. Book your stay now to create unforgettable memories.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply.

The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish.
Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Parking is not available at the hotel. The nearest public multi-story car parks are the Queen Ann Terrance & Grand Arcade car parks, both within 10 mins of the hotel. The price for 24 hours is approx. £40 per night.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1835 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.03
D
Dep solo_traveller fr
9
2026-05-16 via Nuitee
J
Joan solo_traveller gb
10
I’ll definitely be coming back
Pros:

Excellent location for exploring Cambridge . Very welcoming and supportive staff.

2026-05-15 via Nuitee
L
Lorraine solo_traveller gb
8
A very pleasant stay
Pros:

I like the location, being so close to the centre of Cambridge yet being quiet .
I like the restaurant , the breakfast is very good .

Cons:

There is no reading light in the bedroom

2026-05-14 via Nuitee
C
Cate family_with_children gb
10
Beautiful accommodation & great location
Pros:

Beautiful bedroom and bathroom, spacious, spotless & supreme. Really helpful reception staff member (sorry I did not take his name!) who sorted out non-feather bedding for us in the evening after the hotel had missed this allergy related advance booking request. Wonderful breakfast selection

Cons:

No complaints!

2026-05-14 via Nuitee
S
Sparey solo_traveller gb
5
2026-05-13 via Nuitee
V
Valery solo_traveller ae
7
Good
Pros:

Location

Cons:

A/C did not work properly

2026-05-13 via Nuitee
J
John & Barbara couple us
9
Comfortable and helpful staff.
Pros:

Old-world character.

Cons:

Spacious size of the room.

2026-05-13 via Nuitee
D
Dan solo_traveller gb
5
Pros:

Comfortable room,

Cons:

Room showing signs of age, sink and bath not free draining,light switches not working, not enough electric scockets, food and drink over priced and breakfast poor quality.

2026-05-11 via Nuitee
S
Sruthanach couple gb
8
Comfortable convenient hotel marred by unreliable breakfast service
Pros:

I have stayed at this hotel regularly for many years. It is a hotel with character, comfortable rooms, friendly staff and a good bar.

Cons:

Breakfast is OK but both the food quality and the speed of service have been deteriorating for some time. On this visit, despite the breakfast room being almost empty and the (visible) kitchen clearly being well staffed, our cooked breakfast took an age to arrive. Both the kippers and the fried egg had clearly been kept under heat for some time - the yolk on the fried egg was partly hard. This is a shame considering how good the hotel is in all other respects.

2026-05-11 via Nuitee
R
Rebecca solo_traveller gb
7
Room fine, staff good, breakfast not great. Beware the ‘no room cleaning’ option.
Pros:

The room was fine. The staff were really thoughtful, and the place was decent. The breakfast wasn’t great. The continental option was poor, and the cooked food was not at all good.

Cons:

I was asked if I wanted to forgo daily cleaning for ecological reasons. I (to my surprise) received a drinks voucher in return, but what it actually meant was they didn’t service my room at all, which - when I was staying three nights - was slightly poor. Simply making the bed and replenishing used glasses etc without a full clean was what I thought I was agreeing to, and what - to be honest - would have been more acceptable.

2026-05-10 via Nuitee
Y
Ye eun family_with_children gb
5
A ghost of what used to be a decent, smart hotel.
Cons:

No amenities, no staff in the hotel, broken appliances. Had to carry our luggages to our room because the staff had to run back to the reception. Our lamp was broken and the answer we’ve got was that there was no maintenance staff. The outdoor spaces like cigar den and balconies have been abandoned and not taken care for a long while.

2026-05-08 via Nuitee
P
Paul couple gb
10
A real treat.
Pros:

Wonderful staff who looked after us very well. Clean, comfortable, thoughtful room.

Cons:

£25 per night for our one well behaved, clean Dog was excessive. We bought our own duvet cover so created no mess, no extra expense and it was a lot of money for that service.

2026-05-05 via Nuitee
G
Glen couple gb
9
2026-05-05 via Nuitee
T
Thomas couple de
9
2026-05-04 via Nuitee
K
Kimberley couple gb
7
Great comfortable stay
Pros:

Eco option for cleaning

Cons:

Cobwebs in the cabin, sound of the water system

2026-05-04 via Nuitee
G
Gina solo_traveller gb
7
Good hotel within easy walking distance of Cambridge centre
Pros:

The property was well located, within easy walking distance of the train station and city centre. The staff were wonderful, providing a warm welcome, storing our luggage after check-in, and quickly resolving an early, minor issue with the room. The room itself was spacious and comfortable, with a great sized bathroom and storage. The selection of tea’s was particularly good and the complimentary water was appreciated.

Cons:

The room had a few minor issues, which I wouldn’t expect at this price - a broken lamp, a couple faulty dimmer switches, and ripped bedding. The staff were quick to resolve an early issue, when raised.

2026-05-04 via Nuitee
S
Susanne solo_traveller gb
5
Okay but too expensive for what was on offer
Pros:

Central and a comfortable bed

Cons:

Dated and a little run down. The room was musty and we had to open the window all night to air.

2026-05-02 via Nuitee
K
Kamelia family_with_children bg
9
2026-05-02 via Nuitee
C
Craig solo_traveller gb
6
Pros:

Reception staff excellent

Cons:

Staff in the restaurant during breakfast were not friendly / polite - hot food was average at best. Could not properly control heat in the room, so was very hot all night.

2026-05-01 via Nuitee
J
Jean solo_traveller ch
6
2026-05-01 via Nuitee