Prodeo Hotel + Lounge

Hotels
8.8 (129 reviews)
Gorriti 5374 , Buenos Aires , ar

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Cons:
Hotel was shut upon arrival
Terrible service due to unfulfilled booking

Categories

Cleanliness
6.44
Hotel was shut when I arrived, indicating potential cleanliness issues.
Service
7.91
Terrible service due to the hotel being closed despite a confirmation.
Location
9.45
Standard quality for this hotel tier, location not directly addressed.
Room Quality
9.4
Standard quality for this hotel tier, room quality not directly addressed.
Amenities
9.43
Standard quality for this hotel tier, amenities not directly addressed.
Value for Money
9.39
Standard quality for this hotel tier, value for money not directly addressed.
Food and Beverage
9.44
Standard quality for this hotel tier, food and beverage not directly addressed.
Overall Experience
8.91
The experience was severely impacted due to the hotel closure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 19:56

Property Description

Chic Hotel in the Heart of Palermo Soho

Luxurious Suites and Amenities
Indulge in comfort with private bathrooms, air conditioning, and TVs in every suite. Relax by the outdoor swimming pool with a retractable roof, ensuring a pleasant experience rain or shine.

Convenience at Your Fingertips
Enjoy free Wi-Fi, buffet breakfast, and a snack bar. Take advantage of meeting facilities, express room service, and tourism information for a seamless stay. Let our concierge assist in booking tours and reservations at top restaurants.

Explore Buenos Aires with Ease
Located just a 5-minute walk from Plaza Serrano square, Prodeo Hotel + Lounge is your gateway to the vibrant city life. Book your stay now for a memorable experience in Buenos Aires.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    People 13 years old and over stay for US$40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 6.44
Service: 7.91
Location: 9.45
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 8.91
M
Matthew solo_traveller gb
1
Pros:

Hotel was shut when I arrived 24 Dec! It had been shut for months apparently, even though my booking was confirmed!!! Terrible service!!

2026-01-30 via Nuitee
M
Moe family with young children gb
1
Worst. Hotel. Ever.
Pros:

Nothing

Cons:

They made me do an online check-in pre arrival so I could go "straight to my room".
It took 45 minutes to get checked in because the guy had no idea what he was doing.
I was promised a sound proof room. All i got was traffic noise throughout the night.
I was promised internet. there was no internet connection in any of the rooms.
I had to work by the public pool while they tried to resolve this issue, which they never did.
I left to go to another hotel and they refused to refund me.
Worst hotel experience I have ever had in 40 years of travel, and 5 years of travelling around the world.

2025-06-25 via Nuitee
A
Alberto solo traveller gb
7
Good
2025-04-14 via Nuitee
P
Pablo review category business travellers uy
7
Good
Pros:

Didn’t like the small TV, the lack of fridge and that the window door didn’t close properly

2025-04-13 via Nuitee
R
Robert
6
Pros:

Not used to using a buzzer to be allowed into Hotel. No gym was also a downer. Morning breakfast was good and reception was very helpful.

2025-04-02 via Nuitee
K
Korobi young couple gb
7
Good
2025-03-30 via Nuitee
J
Jaime friends
6
Pros:

Bien ubicada, muy incomodos cuartos.

2025-03-30 via Nuitee
J
Juliet solo traveller gb
10
Phenomenal
Pros:

Loved it all and the team is so so helpful . Sabrina thank you for everything!!!! Xxx

2025-03-18 via Nuitee
D
Doris
10
Great stay in Palermo/Soho area
Pros:

First of all this property does not have airport transfer as per the hotel features, this is the second hotel this trip we booked advertised airport transfer include! Also this hotel is a Vip hotel, in the hotel features we were supposed to receive a bottle of spirits each day, this did not happen! What is wrong with these properties hotel features? Very upsetting as we book hotels based on hotel features!! The staff at this hotel were excellent and warm, they made us feel right at home, very helpful giving directions and advice, the morning breakfast is very nice also, lots of choices.

2025-03-08 via Nuitee
J
Janet family
8
Pros:

We stayed in late February, which we were told was during the quiet season. I only saw two other sets of guests in the morning during my stay at breakfast time. I though the breakfast buffet had a good amount of options and generally tasty. The hotel felt very safe and was in a quieter area. There are security doors before entering and we had a room facing the street. The staff were very helpful as well. They spoke both english and spanish. At one point, front desk helped us order an uber (you can pay by cash at the end of the ride).

My only complaints about the stay was that we had arranged an airport pickup through the hotel. We paid $65 USD for 2 people from EZE. However, we were stuck in customs, which was completely out of our control, causing the driver to wait longer. We we charged an additional $15 USD. Secondly, the hotel rooms were very dark.

Overall, I thought we got a good deal through Expedia, paying under $100 for one night.

2025-03-04 via Nuitee
A
Ashley group cr
7
Good
Pros:

Very comfy bed, friendly staff, 24 hour check in and they were accomodating when we arrived at 1am due to a delayed flight, also let us store bags and check out late.

Cons:

There were a lot of ants in the bed in both of the rooms my friends and I had.

2025-03-03 via Nuitee
J
Johnnie
10
Very nice
Pros:

Very nice

2025-02-13 via Nuitee
S
Simon solo traveller gb
9
Superb
Pros:

Very interesting design

2025-01-23 via Nuitee
M
Melita solo traveller fr
10
Palermo is a great area to stay in and this hotel is fantastic.
Pros:

Not only was my room huge and the bed super comfortable but the large heavy doors that you can close at night to block out street and hall noise were amazing. The breakfast spread was fantastic and the pool delightful at the end of the day to cool down in. Thanks.
When I left something in the room - they worked extra hard to ensure it would reach me safely.

Cons:

Nothing. Absolutely nothing

2025-01-13 via Nuitee
Y
yolanded472 Couples
8
Comfortable stay in Buenos Aires
Pros:

Cute little hotel in Palermo, walking distance from Plaza Serrano.

Room 4 on the 2nd floor has a bathtub and a shower. Real bonus!

The breakfast spread was beautifully laid out each morning. Cereals, yoghurt, fruit, juices, water, coffee, selection of breads and many pastries! Also scrambled eggs and bacon.

Erika at the front desk was super friendly and helpful. She gave us tips about tourist attractions and using the subway. She even lent us her Sube card!

On our first night the AC had some issues, but they gladly moved us to the room next door for the AC to be fixed, and offered food and drinks on the house.

2024-12-29 via Tripadvisor
V
Verified traveler
8
Pros:

Good place, I’m not sure with the price point. Staff was amazing

2024-12-06 via Nuitee
M
Matt review category business travellers ar
10
Exceptional
2024-08-15 via Nuitee
O
Oscar solo traveller mx
9
ideal for solo or couple travelers looking for local taste of Buenos Aires. Amazing rooms to rest
Pros:

location is great to taste more local restaurants, bars and great located to commute to different attractions

Cons:

pool could be working with warm water

2024-07-31 via Nuitee
Q
Quentin young couple fr
8
Excellent location
Pros:

Located right in Palermo, with all the bars and restaurants in a walking distance. The breakfast is good with plenty of options.

Cons:

Everything is getting a bit old, the sink is in the bedroom instead of the bathroom. The pool is not heated so not in use during winter.
This is not a boutique hotel but still a good choice with good value for money.

2024-07-19 via Nuitee
M
Mauricio young couple us
10
Fantastic. Gracias Buenos Aires!!
Pros:

Beautiful boutique hotel, very clean with fantastic staff offering smiles and guidance. Excellent breakfast, and a romantic balcony. Special thanks to Erica and Nancy at the reception. Thanks for your support when I had business meetings, making all those arrangements. Thanks also to Paula for the tips and smiles during breakfast. We will be back!!!

2024-06-12 via Nuitee