Pets allowed

Facilities

Fitness facilities
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Room navigation issues
Inconsistent amenities

Categories

Cleanliness
9.8
The hotel was very clean, contributing to a positive experience.
Service
10
Staff were incredibly helpful and friendly, enhancing the stay.
Location
10
Perfect location close to the train station and Royal Mile.
Room Quality
8.8
Some issues with room features, but generally comfortable.
Amenities
9.3
Needs improvement with Smart TV connectivity and room features.
Value for Money
9.3
Inconsistencies with pricing for the quality of food.
Food and Beverage
9.8
Delicious food options available in the restaurant.
Overall Experience
9.8
A great stay overall with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:46

Property Description

Discover the charm of Cheval Old Town Chambers, your oasis of comfort in the heart of Edinburgh.

Stylish Accommodations
Enjoy one of our 75 beautifully appointed guest rooms, complete with kitchens featuring refrigerators and ovens. Feel at home with flat-screen televisions for your entertainment, and stay connected with complimentary wireless internet access.

Amenities for Every Traveler
Unwind at our 24-hour fitness center or take advantage of concierge services to enhance your stay. Start your day right with an English breakfast available daily, ensuring a delightful culinary experience.

Prime Location
Perfectly situated just steps from the Royal Mile and a short walk to Edinburgh Castle, you're close to iconic sights and cultural attractions. Explore the rich history and vibrant atmosphere of this enchanting city.

Don't miss your chance to experience the elegance of Cheval Old Town Chambers—book your stay today!

Important information:

  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.6
Based on 231 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.8
B
Bob • partner
4
Pros:

Our TV never worked. We repeatedly asked the front desk staff and were told that maintenance would stop by. They never did. Also, we asked several times for help with the washer/dryer combo unit but inquiry was met with confusion as to the "brand" by hotel staff. Room was ok, but not worth the price.

2025-10-10 • via Nuitee
J
Jean • family
10
Pros:

Great location and amenities in the room

2025-10-10 • via Nuitee
J
Janice • family
10
Pros:

Hotel is perfectly located in the center of the Royal Mile. Room was beautiful and nicely appointed. The best part of staying here was the caring and friendly staff - from the front desk to the restaurant and bar everyone went above and beyond to ensure our stay was enjoyable.

2025-10-08 • via Nuitee
R
Richard
8
Pros:

Great location right on the Royal mile, but off one of the closes/alleys, so noise was not a problem.

2025-10-06 • via Nuitee
R
Robert • partner
6
Pros:

Great location. Property in general was nice but Rm 408 habd mo water pressure in shower.Iwas also locked out of my rm for over 20 minutes because of electonic lock mslfunction.

2025-10-01 • via Nuitee
B
Brandon • friends
10
Pros:

Perfect place to stay right on the Royal Mile. Amazing staff, incredible rooms and great service. Rooms are clean, spacious and modern and though the layout takes just a bit to get used to - I loved the historic feel of the hotel. Absolutely would stay here again.

2025-10-01 • via Nuitee
C
Courtney • partner
8
Pros:

The property was right in the thick of old town and it was stunning!! The staff were great and helpful. The apartment was great, clean and modern only
Complaint is the grease smell in the bathroom from the restaurant below but not sure how they could migrate that.

2025-09-30 • via Nuitee
M
Margo
10
Pros:

Arrived in the early hours yet still had a super welcome. Saul is a terrific asset to the hotel. Really comfortable stay helped further but excellent staff. Superb location.

2025-09-27 • via Nuitee
D
Daniel
10
Pros:

Bra

2025-09-27 • via Nuitee
L
Laura • family
8
Pros:

Great stay. Only detractor was the lobby had a strong fish smell from the kitchen.

2025-09-27 • via Nuitee
T
Teresita • partner
10
Pros:

Wonderful staff, excellent location, very clean. We had a great stay.

2025-09-26 • via Nuitee
G
Genevieve • partner
10
Pros:

Great location, close to train station

2025-09-24 • via Nuitee
M
Michael
4
Looks nice, but is a struggle
Pros:

For a five star hotel, some glaring issues made it hard to enjoy our stay. Our room was located in a maze of hallways that was very hard to navigate, there isn’t a single drawer or shelf to put clothes on, the thermostat is very unintuitive and when we tried to turn the temperature down, it went further up, the bathroom door is a barn door that doesn’t seal, and some features like the towel heater weren’t working. There’s also no phone in the room to call the front desk, which is very strange. After calling through whatsapp, the staff came to help us with the thermostat, which was nice, but the inconveniences after a long day of walking the city were frustrating. On our last night, we didn't have any hot water to take showers. Not what I expected from this type of hotel.

2025-09-23 • via Nuitee
S
Saul • partner
10
Pros:

Very well located

2025-09-21 • via Nuitee
C
Colleen • partner
10
Pros:

The location was perfect, the staff incredibly helpful and friendly, the accommodations clean and comfortable, our VIP benefit excellent and the restaurant food delicious.

2025-09-18 • via Nuitee
K
Kristy
10
Pros:

Full kitchen with

2025-09-16 • via Nuitee
C
Crystal Dawn
10
Pros:

The rooms were large and comfortable, the outside area was relaxing and a great place to take a break from the city streets but still get to enjoy being in the city. The staff was so friendly and helpful with everything from the bags to general questions, I would recommend this stay to anyone

2025-09-13 • via Nuitee
A
Andrea Moretti degli • family
8
Pros:

Staff super kind. Great location. Room comfortable, clean and spacious. Frustrating that it was impossible, despite the kind attempts of the staff to help, to connect the Smart TV to Netflix or Prime, which is advertised as possible. Not what one expects in a hotel of this calibre.

2025-09-13 • via Nuitee
L
Lourdes • family
10
Pros:

Loved it! The bikes in the hotel
We’re in pretty bad condition. We couldn’t use them

2025-09-12 • via Nuitee
G
Gilbert • family_with_children
10
Pros:

Location, location, location

2025-09-12 • via Nuitee