Hotel Casa De Las Flores

Hotels
8.2 (109 reviews)
Avenida 20 Norte 150, Entre Calles 4 y 6, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Outdoor furniture
Picnic area
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great service with complimentary coffee
Excellent location in Playa del Carmen

Categories

Cleanliness
7.69
Standard quality for this hotel tier.
Service
8.66
Guests appreciated the complimentary coffee and water at reception.
Location
8.7
Perfect little hotel in the heart of Playa del Carmen.
Room Quality
8.15
Standard quality for this hotel tier.
Amenities
8.18
Standard quality for this hotel tier.
Value for Money
8.14
Standard quality for this hotel tier.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
7.86
Combination of positive feedback from service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:28

Property Description

Discover the charm and comfort of Hotel Casa De Las Flores, ideally situated in the heart of Playa del Carmen.

Recreation Opportunities
Unwind in our inviting outdoor pool or soak up stunning views from our beautiful terrace and garden. Whether you're relaxing or swimming, the serene ambiance is perfect for making lasting memories.

Comfortable Accommodations
Enjoy your stay in one of our 29 air-conditioned guestrooms, complete with complimentary Wi-Fi, ceiling fans, and convenient amenities that cater to your every need for a relaxing retreat.

Convenient Location
Just a short stroll away from vibrant Quinta Avenida and Playa del Carmen Main Beach, you’ll have the best shopping, dining, and entertainment right at your doorstep.

Elevate your getaway—book your stay at Hotel Casa De Las Flores today!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 109 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 7.86
W
Will
10
Pros:

Perfect little hotel in the heart of playa del Carmen. Really appreciated the complimentary coffee and water at reception.

2025-10-02 via Nuitee
E
Elin
10
Calm Oasis in PDC!
Pros:

I stayed at Casa de Las Flores for 2 nights before joining a group tour in PDC. My room, #28 was simple but spacious, had a small kitchenette and a much needed AC & fan system.

This hotel is a calm oasis set behind the main tourist strip of PDC. Though only a 2 minute walk from 5th Ave, it feels a million miles away. The small pool is perfect for cooling off after a day exploring and the shaded garden is a nice spot to relax in. There are coffees and filtered water available at reception which was ideal. What really makes this place great, though, is the staff. Jesus was ready with a warm welcome when I arrived tired and later than expected, and kindly let me use the pool & shower facilities after I’d checked out. If you want a chilled stay away from the resorts, definitely consider Casa de las Flores for your time here.

Tips: there is a nice coffee spot just around the corner, Kafi Playa.

2025-07-13 via Nuitee
D
Donna
10
Quaint and perfect!!
Pros:

This hotel is a gem! The staff are amazing and so happy to make our vacation just what we wanted and needed. They truly made this our home away from home especially Alberto. This was our third time staying here and will definitely be back. It’s a great location near many restaurants. It’s super quiet. Very clean and would definitely recommend.

2025-07-12 via Nuitee
L
Lynne
10
Pretty property
Pros:

Friendly, clean, and picturesque.

2025-07-01 via Nuitee
J
June
10
Paradise
Pros:

From the first minute we saw the entrance we knew this was perfect. A true México experience. Colors, gardens and staff. Everyone so polite and friendly. Quiet a refreshing home away from home.

2025-05-23 via Nuitee
A
ANA
10
Pros:

Casa De Las Flores is truly a hidden gem in the heart of Playa del Carmen. From the moment you walk in, you’re welcomed into a beautifully designed space that feels both authentic and serene. The facility is aesthetically stunning, with lush gardens, vibrant local touches, and an atmosphere that invites you to relax and unwind.

The bedrooms are incredibly comfortable—clean, cozy, and thoughtfully arranged for a restful stay. What really sets this hotel apart, though, is the staff. Every single person we encountered was friendly, attentive, and genuinely eager to help. Their warmth and hospitality made us feel right at home.

If you’re looking for a peaceful, beautiful place to stay in Playa del Carmen with amazing service, Casa De Las Flores is the perfect choice. Highly recommended!

2025-05-17 via Nuitee
A
ANA family
10
Pros:

Casa De Las Flores is truly a hidden gem in the heart of Playa del Carmen. From the moment you walk in, you’re welcomed into a beautifully designed space that feels both authentic and serene. The facility is aesthetically stunning, with lush gardens, vibrant local touches, and an atmosphere that invites you to relax and unwind.

The bedrooms are incredibly comfortable—clean, cozy, and thoughtfully arranged for a restful stay. What really sets this hotel apart, though, is the staff. Every single person we encountered was friendly, attentive, and genuinely eager to help. Their warmth and hospitality made us feel right at home.

If you’re looking for a peaceful, beautiful place to stay in Playa del Carmen with amazing service, Casa De Las Flores is the perfect choice. Highly recommended!

2025-05-17 via Nuitee
C
Carolyn
6
Pros:

Close to tourist stuff

2025-05-17 via Nuitee
B
Blaine
10
Pros:

Great!

2025-04-11 via Nuitee
H
Hannah Jay
10
Pros:

Super nice staff and clean

2025-04-03 via Nuitee
S
Stephanie
10
Pros:

Clean and spacious room. The hotel is small but beautiful! The hotel has a mexican touch regarding decoration.
Easy to move around downtown/5th avenue.
Definitely coming back to this hotel!
Being honest, a little bit of noise from bars around the area but not that loud.
You get what you see on photos!

2025-03-19 via Nuitee
I
Irina partner
10
Pros:

Cute, rustic and full of good landscaping. Nice pool. Friendly staff and it's walking distance to 5th Ave restaurants.

2025-03-18 via Nuitee
A
Ayan family
10
Pros:

Excellent value for money hotel with great staff! Location is really convenient and there are some nice restaurants in the area. Staff are incredibly polite and helpful. The hotel looks very pretty as well with the Frida mural infront of the pool. Pool was very clean and open until very late

2025-02-27 via Nuitee
L
Lendy partner
10
Pros:

This is a wonderful property! The location is perfect: close to both ADO stations, very walkable to many restaurants, the beach and the main square. The staff is amazing! Very helpful, friendly and TRUSTWORTHY!!! You have a very honest and welcoming staff. The pool is perfect, the rooms were very clean and the grounds were beautiful! We will definitely be back! Thank you Hotel Casa de Las Flores!

2025-02-20 via Nuitee
I
Isabelle family
10
Pros:

Beautiful place, very nice staff and great location! We stayed 3 nights and really enjoyed our stay. The courtyard is beautiful. We enjoyed that everything was at walkable distance. We also appreciated recommendations for local restaurants.

2024-12-31 via Nuitee
K
Kenneth Oconnell
10
Pros:

place is exceptional. Very noisy; you can hear everything outside, and people have full conversations in the common areas at 4am etc. Jesus is the key to this place; he is exceptional. Was VIP expedia hotel but no wine was presented as listed. Most hotels that are Expedia Vip hotels don’t even know they are. Other than that - a ton of people in and out/ more so than any other place i stayed at. Would come back. ideal location

2024-12-17 via Nuitee
C
Cynthia partner
10
Pros:

Love this hotel -- the colors, tropical gardens, great staff, large comfortable rooms, pool, location and the overall vibe! This is the second time we stayed at Las Flores...We would definitely come back again and again when visiting Playa del Carmen!

2024-12-15 via Nuitee
F
Francisco
10
Beautiful place for a great stay
Pros:

Beautiful place. Excelent location.
Look forward to return soon.

2024-12-10 via Nuitee
C
Cynthia partner
10
Pros:

We loved this property! The architecture is beautiful, the colors amazing! The room was spacious, comfortable, great linens and towels, plenty of hot water, even a bidet! It was great to have a refrigerator for leftovers, too! Completely walkable and convenient to everything! Thank you for the wonderful stay! ❤️

2024-12-02 via Nuitee
J
Jose Fernando family
10
Pros:

Great place friendly people. Would come back again.

2024-11-07 via Nuitee