Y Castell

Hotels
7.1 (349 reviews)
33 Castle Square , Caernarfon , gb

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Outdoor furniture
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
5.18
Reports of mould and unclean rooms, with specific mentions of cobwebs.
Service
8.15
Personnel were friendly and accommodating despite some issues.
Location
9.19
Beautiful and central location, ideal for accessing local attractions.
Room Quality
6.64
Rooms were spacious but had issues like noise and heating problems.
Amenities
7.17
Basic amenities present, but nothing exceptional noted in reviews.
Value for Money
7.13
Reasonable pricing but value impacted by noise and cleanliness.
Food and Beverage
6.18
No food service after 7pm and reports of poor quality beer.
Overall Experience
7.15
Mixed experience with positive notes on location but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:42

Property Description

Stunning Views and Modern Comforts

Y Castell, nestled in Caernarfon, offers a perfect blend of comfort and convenience for your stay.

Luxurious Amenities

Indulge in the bar, free WiFi, and stylish non-smoking rooms during your visit.

Convenient Location

Explore nearby attractions like Snowdon Mountain Railway and Portmeirion, then return to relax with sea views at the hotel.

Ready to experience the beauty of Caernarfon? Book your stay at Y Castell now.

Important information:

Please note, the property has a late license and as a result guests should expect the bar to be busy until the early hours of the morning on weekends.

As the property is located in the center of the town's nightlife area, guests might experience some noise disruption on weekends from the streets.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VLY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 349 reviews
Cleanliness: 5.18
Service: 8.15
Location: 9.19
Room Quality: 6.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 6.18
Overall Experience: 7.15
A
Adleigh couple gb
6
2026-01-20 via Nuitee
A
Andre couple gb
7
2026-01-19 via Nuitee
O
Ollie couple gb
8
Pros:

The bed and shower

Cons:

WiFi was always playing up

2026-01-19 via Nuitee
D
David extended_group gb
3
Would not recommend
Pros:

Menu looked nice, although we didn't eat there. Central Location. Basic rooms but clean

Cons:

Wifi wouldn't work. TV would not work. Very little sleep. You could hear everything from every room. There was a raucous going on all night. A row happening all night long. Doors slamming all night long. I gave up trying to sleep and at 3am I just got up. The next day I spoke to my colleague who also stayed and had no sleep either, they said that the person that was going mental was actually a staff member. It was horrendous.

2026-01-19 via Nuitee
M
Mark solo_traveller gb
7
2026-01-19 via Nuitee
B
Bridie extended_group gb
8
Great place
Pros:

Great location, nice rooms.

Cons:

Shower ran cold occasionally, but otherwise great

2026-01-15 via Nuitee
P
Philippe solo_traveller ch
9
Pros:

Personnel très accueillant et chambre était bien équipée et propre.

Cons:

Un petit soucis avec les radiateurs d'appoints. Le 1er ne fonctionnant pas, ils l'ont remplacé rapidement. Après 2 heures de fonctionnement il s'est arrêté. 1er,jours d'hiver.

2025-11-19 via Nuitee
I
Ivan extended_group gb
9
2025-11-10 via Nuitee
M
Mark solo_traveller gb
5
Much better available for the price
Pros:

Location was great.

Cons:

Bar underneath very loud until 2:00 am but check out is a very early 10:00 am.
Bathroom has mould on the ceiling.
Beer in bar undrinkable.

2025-11-03 via Nuitee
K
Kerry couple gb
8
Pros:

Good location

Cons:

Previous guests snacks in drawers , no towels

2025-11-02 via Nuitee
G
Geraint solo_traveller gb
5
2025-10-30 via Nuitee
W
Wayne solo_traveller gb
7
2025-10-29 via Nuitee
H
Hayley couple gb
3
Location was great, that was it.
Pros:

Location is great, room was very big, bar downstairs.

Cons:

No hot water in the sink, shower soaked the bathroom, only 2 TV channels worked, WiFi code no where to be found, and karaoke until 2am friday, singing and loud until 2am Saturday. Room was cold, heater wasnt of much use.

2025-10-27 via Nuitee
Z
Zuzana extended_group gb
1
Never again go on a weekend
Pros:

Beautiful location

Cons:

I didn’t read information that there is party pub opened until 2am and my room was just above. It was so noisy. Being in bed was like lying on the loudest bass speaker

2025-10-20 via Nuitee
L
Lietzau couple gb
7
2025-10-14 via Nuitee
L
Lauren couple au
7
2025-10-01 via Nuitee
S
stella couple gb
10
Pros:

Perfect location

Cons:

Nothing

2025-09-29 via Nuitee
G
Glyn solo_traveller gb
7
Simple and straightforward
Pros:

Great location at a great price

2025-09-17 via Nuitee
B
Bethany couple ca
8
2025-09-14 via Nuitee
G
Gainer couple gb
8
2025-09-08 via Nuitee