Biwako Hotel

Hotels
8.8 (1163 reviews)
Hamamachi 2-40 , Otsu , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Beautiful views
Comfortable rooms
Varied breakfast
Cons:
Limited nearby eateries
High massage prices compared to others

Categories

Cleanliness
8.63
General sentiment indicates the rooms are clean and well-maintained.
Service
9.1
Guests praised the friendly and warm service from staff.
Location
9.14
The hotel has great views of Lake Biwa and is conveniently located near the station.
Room Quality
9.09
Rooms are spacious and comfortable with beautiful views.
Amenities
8.62
The hotel offers good amenities including a pleasant onsen.
Value for Money
8.08
The price is considered reasonable compared to other hotels in Kyoto.
Food and Beverage
8.63
Breakfast options are varied and include local specialties.
Overall Experience
9.1
Overall, guests had a lovely time and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:06

Property Description

Luxurious Amenities
Biwako Hotel offers an outdoor pool, indoor/outdoor hot spring baths, and 6 restaurants and bars for a truly indulgent experience.

Convenient Location
Located just a 5-minute walk from Keihan Hamaotsu Train Station, with free pick-up shuttles from JR Otsu Station, the hotel provides easy access to nearby attractions.

Cultural Experiences
Guests can enjoy traditional Japanese hospitality with Yukata robes, a sauna, and proximity to iconic temples like Ishiyama-dera and Mii-dera.

Experience luxury, convenience, and culture at Biwako Hotel. Book now for an unforgettable stay!

Important information:

Children aged 0-6 years can stay free of charge.
Children can stay in the room for an additional fee of 2,200 JPY even if they do not require an extra bed, up to the same number as the adults staying in the room.

Guests who require children's cots must make a reservation in advance. A limited number of cots are available, and availability is not guaranteed. Contact details can be found on the booking confirmation.

Children staying in existing beds who want to eat breakfast must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Mon, Mar 23, 2026 until Tue, Jun 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Jun 30, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1163 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
M
MAYUMI • solo_traveller • jp
9
Pros:

お部屋の清潔感じ
レイクビュー

2026-05-08 • via Nuitee
ゴウ • solo_traveller • jp
9
Pros:

こちらのミスにも親切に対応してもらい感謝です。

Cons:

特にありません。滞在時間がもう少しあればと残念でした。

2026-05-06 • via Nuitee
E
Eleanor • family_with_children • au
8
A good rest bite in between cities
Pros:

Room size and view

Cons:

Food options were overpriced

2026-05-06 • via Nuitee
M
Michiko • family_with_children • jp
9
2026-05-05 • via Nuitee
M
megumi • solo_traveller • jp
10
素敵な思い出になりました
Pros:

スタッフの方々がとても優しくて、丁寧な対応をしていただきました。
とても嬉しかったです！

Cons:

電子レンジがあれば、なお嬉しいです
子どもは夜食とか食べたくなるので…

2026-05-05 • via Nuitee
C
Chengliang • couple • tw
10
2026-05-05 • via Nuitee
麗芬 • solo_traveller • tw
10
分常chill，我願意再回訪
Pros:

服務及飯店設施及環境

Cons:

無

2026-05-04 • via Nuitee
M
Machiko • couple • us
8
2026-05-03 • via Nuitee
J
Jared • couple • us
10
Great place to stay away from busy Kyoto but close by train.
Pros:

Spacious rooms, excellent view of the lake, friendly staff.

2026-05-02 • via Nuitee
M
Maiko • family_with_children • jp
9
2026-05-02 • via Nuitee
D
DAIKI • couple • jp
8
2026-05-01 • via Nuitee
N
nobuyuki • solo_traveller • jp
8
Pros:

ホテルスタッフの対応が良い
朝食の種類が多く美味しかった
浴室のドライヤーが高性能だった

Cons:

テレビがネット対応していない
朝食会場が混在で入るのに時間が掛かったので事前にある程度時間を割振りしたほうが良い
コーヒーはドリップではなく、ポットに入っていた

2026-05-01 • via Nuitee
I
isabelle • family_with_children • fr
8
Pros:

La vue et la taille de la chambre très confortable

Cons:

Les restaurants de l'hôtel sont très chers, surtout pour un buffet. Heureusement il y a quelques bons restaurants a proximité.
La piscine était fermée.

2026-04-30 • via Nuitee
K
Karen • extended_group • hk
10
A fantastic stay at Lake Biwako. Will 100% visit again!
Pros:

Everything was fantastic. Good location, wonderful staff, stunning rooms and beautiful views. The lounge offers delicious food. You wouldn’t even want to leave the hotel once you’ve settled in.

Cons:

Nothing!

2026-04-30 • via Nuitee
M
Mie • solo_traveller • jp
7
Cons:

TVが見にくい
コップ類の棚が危険
角でおでこから血が出た
フロントにキズテープ貰いに行ったが 何かスッキリしない
自分の不注意と言われたらそれまでだけど
朝食のテーブルの位置がなんだか微妙 居心地悪かった。

2026-04-28 • via Nuitee
S
Shiho • couple • jp
9
2026-04-26 • via Nuitee
P
peter • solo_traveller • au
10
2026-04-24 • via Nuitee
S
SHIGEMI • couple • jp
10
2026-04-21 • via Nuitee
P
Pey Yun • family_with_children • my
10
2026-04-21 • via Nuitee
M
Miho • couple • us
9
Pros:

The staff was very helpful.
Nice view and very peaceful.

2026-04-20 • via Nuitee