Biwako Hotel

Hotels
8.8 (1233 reviews)
Hamamachi 2-40 , Otsu , jp
+81 77-524-7111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Beautiful views
Comfortable rooms
Varied breakfast
Cons:
Limited nearby eateries
High massage prices compared to others

Categories

Cleanliness
8.63
General sentiment indicates the rooms are clean and well-maintained.
Service
9.1
Guests praised the friendly and warm service from staff.
Location
9.14
The hotel has great views of Lake Biwa and is conveniently located near the station.
Room Quality
9.09
Rooms are spacious and comfortable with beautiful views.
Amenities
8.62
The hotel offers good amenities including a pleasant onsen.
Value for Money
8.08
The price is considered reasonable compared to other hotels in Kyoto.
Food and Beverage
8.63
Breakfast options are varied and include local specialties.
Overall Experience
9.1
Overall, guests had a lovely time and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:06

Property Description

Luxurious Amenities
Biwako Hotel offers an outdoor pool, indoor/outdoor hot spring baths, and 6 restaurants and bars for a truly indulgent experience.

Convenient Location
Located just a 5-minute walk from Keihan Hamaotsu Train Station, with free pick-up shuttles from JR Otsu Station, the hotel provides easy access to nearby attractions.

Cultural Experiences
Guests can enjoy traditional Japanese hospitality with Yukata robes, a sauna, and proximity to iconic temples like Ishiyama-dera and Mii-dera.

Experience luxury, convenience, and culture at Biwako Hotel. Book now for an unforgettable stay!

Important information:

Children aged 0-6 years can stay free of charge.
Children can stay in the room for an additional fee of 2,200 JPY even if they do not require an extra bed, up to the same number as the adults staying in the room.

Guests who require children's cots must make a reservation in advance. A limited number of cots are available, and availability is not guaranteed. Contact details can be found on the booking confirmation.

Children staying in existing beds who want to eat breakfast must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1233 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
P
Parichatr • solo_traveller • th
10
2026-08-07 • via Nuitee
S
SATOMI • family_with_children • jp
10
2026-08-07 • via Nuitee
R
Reese and Deborah • couple • au
10
2026-08-07 • via Nuitee
B
Benno • solo_traveller • nl
9
Pros:

Ruime kamer met mooi uitzicht. Voldoende mogelijkheden om in de buurt te eten.

Cons:

Zwembad gaat te vroeg dicht (17 uir). Wanneer je één overnachting hebt geboekt, kom je al snel te laat. Dat was een domper voor ons....

2026-08-06 • via Nuitee
Y
YILIN • couple • tw
10
停車方便、房間非常大，乾淨舒適，窗外風景非常漂亮，員工服務親切
Pros:

風景優美，早餐好吃

2026-08-06 • via Nuitee
小山 • solo_traveller • jp
8
Pros:

素晴らしくて、言葉に表せない。

Cons:

体重計が、25cmの足、小さくてはみ出てました。笑いｗｗｗ、立派なホテルなのに、体重計だけが、しょぼい、残念😂

2026-08-06 • via Nuitee
T
Tamara • solo_traveller • pl
10
Pros:

Wspaniała lokalizacja,blisko do stacji kolejki, transfer hotelowy do kolejki, zniewalający widok na jezioro . Niezapomniane doznania z korzystania z onsenu.

Cons:

Brak możliwości fitness.

2026-08-04 • via Nuitee
H
HUI • couple • cn
10
2026-08-04 • via Nuitee
C
CHIEHJUNG • family_with_children • tw
10
2026-08-03 • via Nuitee
P
PATRICK • solo_traveller • be
10
Pros:

Hotel op zo’n 10 minuten van het station. Van het station naar het hotel is het naar beneden in het terugkeren dus anders. Er is gelukkig een gratis hotelshuttlebusje dat heel regelmatig heen en weer rijdt.
Groot hotel, heel verzorgd. Alle kamers hebben zicht op het Biwameer!
Grote kamer, heel netjes en verzorgd. Grote badkamer, ook heel proper.
Groot buffetontbijt met veel keuze. Wel heel druk in de ontbijtruimte en soms moet je even wachten voor je naar een tafeltje wordt begeleid.
Verschillende restaurants in het hotel: 1 Italiaansachtig restaurant met buffet ‘‘s middags en ‘‘s avonds; 1 Japans restaurant met drie keuzes: gastronomisch, tempura en een keuze die ik vergeten ben. De prijzen van alle restaurants zijn heel redelijk voor de kwaliteit en de kwantiteit die geboden worden.

Zeer verzorgd hotel maar je merkt hier en daar dat het deugd zou hebben van een renovatie.

Heel weinig Westerse toeristen vind ik een pluspunt!


Zeer vriendelijk en behulpzaam personeel!

Cons:

Absoluut niets!

2026-08-03 • via Nuitee
S
Shigei • family_with_children • jp
8
2026-08-03 • via Nuitee
J
Jianwei • solo_traveller • tw
10
Pros:

飯店位置在琵琶湖旁，風景優美，是個放鬆渡假的好地方

2026-08-02 • via Nuitee
M
Misao • family_with_children • jp
8
2026-07-25 • via Nuitee
Y
YUSUKE • solo_traveller • jp
10
Pros:

琵琶湖を眺めながらゆっくり過ごせた。
スタッフの対応も良かった。

2026-07-25 • via Nuitee
Y
yasuhiro • couple • jp
10
Pros:

お部屋が清潔でした

Cons:

冷蔵庫の効きが良くなかった

2026-07-24 • via Nuitee
Z
Zara • extended_group • au
10
A perfect stay.
Pros:

Lovely rooms. Great breakfast. Shuttle to train station a plus.

Cons:

I wish the pool was open earlier and for longer. We missed out on using it because of the short hours. But everything else was excellent.

2026-07-23 • via Nuitee
N
Nagashima • couple • jp
10
コスパは最高
Pros:

部屋は清潔で窓からの琵琶湖の眺めが最高でした。

Cons:

特にありません。

2026-07-22 • via Nuitee
K
Karin • solo_traveller • at
10
Pros:

Ausblick auf den See, riesiges Zimmer

2026-07-22 • via Nuitee
S
shinji • solo_traveller • jp
10
大変良かった
Pros:

部屋、大浴場、ロケーション、朝食等大変良かった。

Cons:

別になし

2026-07-21 • via Nuitee
P
Pochang • family_with_children • tw
10
Pros:

房間大很棒

Cons:

無

2026-07-20 • via Nuitee