Biwako Hotel

Hotels
8.8 (1220 reviews)
Hamamachi 2-40 , Otsu , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Beautiful views
Comfortable rooms
Varied breakfast
Cons:
Limited nearby eateries
High massage prices compared to others

Categories

Cleanliness
8.63
General sentiment indicates the rooms are clean and well-maintained.
Service
9.1
Guests praised the friendly and warm service from staff.
Location
9.14
The hotel has great views of Lake Biwa and is conveniently located near the station.
Room Quality
9.09
Rooms are spacious and comfortable with beautiful views.
Amenities
8.62
The hotel offers good amenities including a pleasant onsen.
Value for Money
8.08
The price is considered reasonable compared to other hotels in Kyoto.
Food and Beverage
8.63
Breakfast options are varied and include local specialties.
Overall Experience
9.1
Overall, guests had a lovely time and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:06

Property Description

Luxurious Amenities
Biwako Hotel offers an outdoor pool, indoor/outdoor hot spring baths, and 6 restaurants and bars for a truly indulgent experience.

Convenient Location
Located just a 5-minute walk from Keihan Hamaotsu Train Station, with free pick-up shuttles from JR Otsu Station, the hotel provides easy access to nearby attractions.

Cultural Experiences
Guests can enjoy traditional Japanese hospitality with Yukata robes, a sauna, and proximity to iconic temples like Ishiyama-dera and Mii-dera.

Experience luxury, convenience, and culture at Biwako Hotel. Book now for an unforgettable stay!

Important information:

Children aged 0-6 years can stay free of charge.
Children can stay in the room for an additional fee of 2,200 JPY even if they do not require an extra bed, up to the same number as the adults staying in the room.

Guests who require children's cots must make a reservation in advance. A limited number of cots are available, and availability is not guaranteed. Contact details can be found on the booking confirmation.

Children staying in existing beds who want to eat breakfast must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Mon, Mar 23, 2026 until Tue, Jun 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1220 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
W
WAI CHING • couple • hk
6
Pros:

湖景，露台可以看到日出

Cons:

枕頭非常高同硬，但床褥本身已經硬
訓到條頸好唔舒服

2026-07-02 • via Nuitee
古屋 • solo_traveller • jp
10
Pros:

素敵なホテルステイ

2026-06-29 • via Nuitee
M
Moritz • family_with_children • de
10
Pros:

Außergewöhnlich guter Service

2026-06-28 • via Nuitee
マサハル • couple • jp
8
良かった
2026-06-27 • via Nuitee
Y
yousuke • couple • jp
8
台風7号8号の大雨の中での宿泊で観光出来ず残念
Pros:

心配してた外国人が少なかった

Cons:

なし

2026-06-26 • via Nuitee
K
KIMIKO • couple • jp
10
2026-06-26 • via Nuitee
X
Xynka • family_with_children • pl
10
Pros:

The location and the view from the room were amazing! The rooms are big, comfortable and very clean. The view however is the best part, it's overlooking the lake, the fountain, the mountains. Perfect for relaxation.

Cons:

That the pool was closed in June, where temperatures were already over +30 C

2026-06-22 • via Nuitee
J
Junko • solo_traveller • jp
10
Pros:

スタッフの気配り、目配りが行き届いている。ロビーで迷っていたり、フロントで順番待ちをしているとすかさずスタッフが声かけて案内をしてくれて感激しました。ホテルの湖が見える部屋、設備、レストラン、すべて満足です。

Cons:

ありません

2026-06-21 • via Nuitee
W
WAN TING • couple • tw
10
房間舒適 很讚
Pros:

房間空間大 湖景漂亮

Cons:

沒有

2026-06-20 • via Nuitee
恩田 • solo_traveller • jp
7
Pros:

見晴らし最高です

Cons:

部屋に化粧水などの女性物が欲しかった

2026-06-19 • via Nuitee
M
Miyu • family_with_children • jp
9
Pros:

部屋が広く綺麗
朝食が豪華
アクセスが良い
またぜひ泊まらせていただきたいと思います。

2026-06-19 • via Nuitee
H
Hiroko • couple • us
10
2026-06-18 • via Nuitee
H
HASEGAWA • solo_traveller • jp
8
2026-06-17 • via Nuitee
Y
yoshiko • solo_traveller • jp
8
Pros:

20年以上前に行ったときと変わらず清潔感がありロケーションも良かったです。

Cons:

予約した部屋より狭い部屋であったような、、特に確認はしなかったですが、、

2026-06-17 • via Nuitee
C
Chih-Chieh • family_with_children • tw
10
2026-06-17 • via Nuitee
惠文 • family_with_children • tw
10
2026-06-14 • via Nuitee
T
TAZU • solo_traveller • jp
9
2026-06-14 • via Nuitee
L
lindsay • solo_traveller • au
10
2026-06-13 • via Nuitee
堀口 • couple • jp
8
Pros:

翌朝の朝日
スタッフの方々が親切で感じがよかった

Cons:

就寝時に部屋が真っ暗になったこと

2026-06-13 • via Nuitee
K
KueiHsuan • solo_traveller • tw
10
2026-06-12 • via Nuitee