Share this hotel
Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Free bus station shuttle
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Electric bicycle charging station
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
Located in Hoofddorp, just 5 km from Schiphol Airport, the Bastion Hotel Amsterdam Airport offers a hotel bar, smoking lounge, and 24-hour reception for your convenience.
Comfortable Rooms and Dining
Enjoy spacious air-conditioned rooms with a seating area, satellite TV, and a private bathroom with a shower. The hotel's restaurant serves delicious lunch and dinner options, and guests can also make use of the complimentary fitness facilities.
Complimentary Services
Benefit from free WiFi access, parking during your stay, and a free shuttle service to and from Schiphol Airport, making your travel experience seamless. Book your stay now for a relaxing and hassle-free visit to Amsterdam!
Guests are required to present a valid photo ID and credit card upon check-in.
For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.
The indoor pool is permanently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Room was large and quiet (couldn't hear the air traffic) and the evening meals at the restaurant were very nice.
The shuttle service to and from the airport/train station was amazing and we used it often.
The air-conditioning was very warm which along with the thick donna made sleeping very uncomfortable. We would have liked to have tea making facilities in our rooms. More pillows and tissues would have been nice.
Location and good shuttle service
If you are put up in a room close to the lift , the door leading to the lift keeps banging with a loud noise every time someone opens the door ,A problem throughout the night .
Uitstekende hygiëne van de kamer, een groot bed, een luxe badkamer met twee wastafels en vele andere kleine details die de service compleet maken.
De kussens zouden van betere kwaliteit kunnen zijn.
Subject: Formal Complaint: Reservation No: – Gross Hygiene Violations and Refund Claim
To the Management of Bastion Amsterdam Airport Hotel,
I by am writing this formal letter to express my absolute outrage and profound disappointment regarding our stay at your hotel from 30 April to 03 May 2026. Despite paying a premium rate of around 200 € per night, the condition of our room was not only unacceptable but posed a serious risk to human health.
Upon arrival, we discovered stomach-churning evidence of a total lack of hygiene management:
My blanket was stained with semen.
My brother’s bed sheets were stained with blood.
These findings are irrefutable evidence that the bedding had not been laundered or changed prior to our arrival. Such negligence is a severe violation of basic sanitary standards and a blatant disregard for the health and safety of your guests.
Please find the photographic evidence attached to this email.
Given the hazardous and traumatic nature of this experience, I demand a full refund of the total amount paid for this stay. Please be advised that I am not treating this as a simple service issue; I am escalating this matter to the following authorities:
The European Consumer Centre (ECC-Net)for violation of EU consumer rights and safety standards.
The Luxembourg Consumers Union (ULC).
Booking.com’s formal dispute and safety department.
I expect a confirmation of my refund and a formal explanation within [48 hours]. Should you fail to respond, I will proceed with legal action through the aforementioned consumer protection organizations and publish these findings on all major travel review platforms to warn other travelers.
I look forward to your immediate response.
Sincerely,
Sami YUMURTACI
Luxembourg 621 503 747
Staff were super friendly
Room wasn’t in best condition. Needs some work but was still clean and tidy
Alles was naar de zin
We loved the hotel shuttle service to the airport. We loved being within walking distance to Mac Donald’s. We enjoyed huge bed. We arrived in morning and thankful a room was ready for us to check in to.
My iPad did not get Wi-Fi in our room the last day so I had to go to lobby to get reception.
rien de particulier
à la réception personne ne parle français et ne font aucun effort
la lampe de chevet dans la chambre cassée et non réparée
même pas une chaine de télévision française
Excellent location, very pleasant staff. Super quiet room despite being close to the airport.
Could be a touch cleaner around the fridge area and couple more coffees and tea on the room would be handy rather than asking at the reception.
Otherwise all was good.
Scruffy loads of dust in rooms not cleaned properly
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