The Charter House

Hotels
8.1 (1022 reviews)
114 Legaspi Street, Legaspi Village , Manila , PH
+63 2 8817 6001

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Old towels
Noise from construction and adjacent buildings

Categories

Cleanliness
7.48
Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95
Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99
Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44
Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97
Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93
Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98
Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05
Guests express a solid satisfaction overall, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.

Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.

Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.1
Based on 1022 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
A
Antoine Cato 88 • solo_traveller • fr
8
Emplacement parfait !
Pros:

L'emplacement, le personnel et le rooftop sont parfaits.

Cons:

Rien.

2026-09-19 • via Nuitee
S
Suzette • solo_traveller • de
9
2026-09-18 • via Nuitee
H
Huddart • solo_traveller • au
9
Pros:

Door openers. Made you feel welcome.

Cons:

Hoping the aircons were clean.

2026-09-12 • via Nuitee
E
Evangeline • solo_traveller • ph
9
It was a great place to stay with
Pros:

friendly staff, clean and quiet

Cons:

none

2026-09-11 • via Nuitee
E
Elizabeth • solo_traveller • ph
7
Pros:

Location wise

Cons:

Please clean and use disinfectant spray for bathrooms shower hose
Molds will be source of allergies viruses 😞

2026-09-05 • via Nuitee
N
Nakahama • family_with_children • jp
5
それなり。
Pros:

商業施設の近さと直ぐ隣にはコンビニがある。

Cons:

私はかなり昔数十年前に宿泊したことはあるが、最終日、セキュリティガードのせいで気分を害した。はじめから同行者と一緒に宿泊しているにもかかわらず、同行者に対しIDの要求。
シャワーの水圧はあまり良くない。

2026-09-02 • via Nuitee
L
LRO • extended_group • ph
9
Pros:

Location is very accessible to most malls in the area. Breakfast was good

Cons:

No parking

2026-09-01 • via Nuitee
M
mazyai • family_with_children • ph
8
please change bed sheets, pillow case ,blanket and duvet every after a guest checked out
Pros:

the location is just beside the postgrad venue

Cons:

the comforter / duvet was not clean. i had itchiness immediately once i used it.

2026-08-31 • via Nuitee
E
Edna • couple • au
8
2026-08-31 • via Nuitee
L
Liza • couple • us
8
Ideal location!
Pros:

The room was large enough & the work table/closet/bar well laid out.

2026-08-31 • via Nuitee
M
Melih • solo_traveller • tr
7
2026-08-30 • via Nuitee
M
Maria Kristina • solo_traveller • ph
8
2026-08-30 • via Nuitee
A
angels • family_with_children • es
1
Horrible
Pros:

Nada.
Está lejos de las zonas turisticas

Cons:

El hotel no tiene nada que ver a las fotos. Necesita una reforma urgente pero lo peor es que delante estan haciendo obras y trabajan dia y noche por lo que no dormimos nada. Al comentarlo en recepcion la chica y enseñarle videos, ni se molestó.

2026-08-29 • via Nuitee
D
DAISY • solo_traveller • bn
7
Room air conditioning is too noisy. Time to upgrade perhaps.
Pros:

Near to shopping areas

Cons:

N/A

2026-08-28 • via Nuitee
C
Conchita Joel Marie • solo_traveller • de
8
It was good, always been there since the last two decades.
Pros:

It is very near the main shopping malls.

Cons:

Crisp linens are better.

2026-08-25 • via Nuitee
J
jim • solo_traveller • au
10
Pros:

Friendly, clean and great location

Cons:

Nothing to complain about

2026-08-24 • via Nuitee
D
Dara • family_with_children • de
10
Pros:

Near Greenbelt, not to far from the Airport

2026-08-22 • via Nuitee
T
Trevor J • solo_traveller • gb
9
Convenient place for a stay
Pros:

Location and price

Cons:

The bathrooms are very small, functional but tight for space, but the shower is large

2026-08-21 • via Nuitee
N
Nicoló • couple • it
8
Ottimo hotel, la colazione però può migliorare
Pros:

La struttura era in una buona posizione, praticamente di fronte ad un mall, e di fianco a due 7 eleven, tutto pulito e staf gentilissimo.

Cons:

La colazione non ha soddisfatto le mie aspettative. Poche scelte dolci, quasi tutto salato, e gestito in modo tale che fosse una specie di menù, al di fuori del quale, ogni aggiunta era un costo. Non ci siamo.

2026-08-21 • via Nuitee
F
Frank • couple • no
8
2026-08-20 • via Nuitee