The Charter House

Hotels
8.1 (1022 reviews)
114 Legaspi Street, Legaspi Village , Manila , PH
+63 2 8817 6001

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Old towels
Noise from construction and adjacent buildings

Categories

Cleanliness
7.48
Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95
Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99
Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44
Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97
Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93
Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98
Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05
Guests express a solid satisfaction overall, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.

Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.

Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.1
Based on 1022 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
I
Ismael • solo_traveller • ch
7
Pros:

Emplacement

Cons:

Pas de vue depuis la chambre et le petit déjeuner très basique

2026-10-24 • via Nuitee
P
piet sinke • solo_traveller • sg
7
Pros:

as a very regular customer i know the very friendly helpfull staf and the location is verty good just cross the street for teh greenbelt

2026-10-21 • via Nuitee
J
Jose • couple • us
8
It was fine. Our stay is a good value . I hope the internet will be improved in the future.
Pros:

The location very convenient to go to the mall.

Cons:

The internet is weak.

2026-10-20 • via Nuitee
A
Andreas • couple • es
9
Muy buena experiencia por un precio muy asequible
Pros:

Muy cómodo y con muy buena ubicación por el precio de la estancia.

2026-10-19 • via Nuitee
C
Chris • solo_traveller • ph
8
2026-10-19 • via Nuitee
C
Chris • solo_traveller • ph
8
2026-10-19 • via Nuitee
M
Marianne • extended_group • ph
9
Pros:

The location is perfect!

Cons:

The second card key given did not work.

2026-10-19 • via Nuitee
R
Reynaldo • solo_traveller • au
9
It was a relaxing and pleasant stay.
Pros:

Great location. Walking distance to shops and restaurants. Staff were warm, friendly, and helpful. Check in was smooth and easy. Room was sizeable, clean, and comfortable. Breakfast at the restaurant was efficient. Not to mention, authentic Filipino food served with a smile. I remember the guy's name, Bong.

Cons:

Not really a deal breaker but the hot water in the shower keeps coming in and out.

2026-10-18 • via Nuitee
A
Ann Melesa Mejorada • solo_traveller • no
7
Helt ok opphold, med valuta for pengene.
Pros:

Ingen depositum, og bra service.

Cons:

Bråkete aircondition.

2026-10-17 • via Nuitee
T
Teresa • couple • ph
10
Ok
2026-10-17 • via Nuitee
B
Basem • couple • qa
7
2026-10-15 • via Nuitee
W
Wissamkarime • solo_traveller • au
5
Cons:

The aircon did not work well

2026-10-15 • via Nuitee
M
Manami • solo_traveller • jp
9
2026-10-13 • via Nuitee
C
Christian • couple • se
8
2026-10-12 • via Nuitee
M
Marisa • couple • gb
8
2026-10-10 • via Nuitee
A
Antoine Cato 88 • solo_traveller • fr
8
Emplacement parfait !
Pros:

L'emplacement, le personnel et le rooftop sont parfaits.

Cons:

Rien.

2026-09-19 • via Nuitee
S
Suzette • solo_traveller • de
9
2026-09-18 • via Nuitee
H
Huddart • solo_traveller • au
9
Pros:

Door openers. Made you feel welcome.

Cons:

Hoping the aircons were clean.

2026-09-12 • via Nuitee
E
Evangeline • solo_traveller • ph
9
It was a great place to stay with
Pros:

friendly staff, clean and quiet

Cons:

none

2026-09-11 • via Nuitee
E
Elizabeth • solo_traveller • ph
7
Pros:

Location wise

Cons:

Please clean and use disinfectant spray for bathrooms shower hose
Molds will be source of allergies viruses 😞

2026-09-05 • via Nuitee