The Charter House

Hotels
8.1 (913 reviews)
114 Legaspi Street, Legaspi Village , Manila , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Old towels
Noise from construction and adjacent buildings

Categories

Cleanliness
7.48
Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95
Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99
Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44
Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97
Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93
Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98
Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05
Guests express a solid satisfaction overall, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.

Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.

Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 913 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
H
Heinrich • solo_traveller • ch
9
2026-03-13 • via Nuitee
K
Kristine8818 • solo_traveller • ph
7
Pros:

Great location

Cons:

Can only pay via cash for room service. I also booked an extension prior to check in, advised front desk the same but still my card key was disabled

2026-03-12 • via Nuitee
I
Ivy Lisa • extended_group • ph
8
Value for money, perfect location, will recommend!
Pros:

Location, the big rooms, the rates, and the friendly staff who go out of their way to respond to little requests like parking

Cons:

The corridors are kinda dark, bathroom needs regrouting to remove the dark matters between the tiles, bathroom needs to be cleaned better, lack of toilet paper, we were provided two rolls only for a family room.

2026-03-09 • via Nuitee
R
Rachiel • extended_group • nz
8
Good experience, highly recommended
Pros:

Accessibility and accommodating and courteous staff

2026-03-06 • via Nuitee
S
Shaojie • solo_traveller • us
5
Pros:

Location, location, location is good, is good, is good, is good, is good, is good,

Cons:

Old building with old facility, wifi does not work or slow speed, unit air condition loud and fallen apart, limited choice for free breakfast

2026-03-06 • via Nuitee
D
Danna Kathleen • couple • ph
10
2026-02-28 • via Nuitee
R
Rhoda • couple • ph
7
2026-02-26 • via Nuitee
M
Maria Rhea • couple • ph
9
2026-02-23 • via Nuitee
K
Karin • family_with_children • ph
8
Pros:

Close to the shopping malls

2026-02-23 • via Nuitee
M
Mara Angelika • solo_traveller • ph
9
2026-02-22 • via Nuitee
M
Maria Cristina • couple • it
6
2026-02-13 • via Nuitee
L
Luis • couple • ph
9
2026-02-12 • via Nuitee
R
Remo • solo_traveller • ch
6
Pros:

Nahe an Einkaufsmöglichkeiten, sehr zentral in Makati

Cons:

Baulärm von der Strasse bis in die Nacht und Srrassenlärm die ganze Nacht. Die Fenster waren leider nicht Schall isoliert.

2026-02-12 • via Nuitee
M
Maria Jenina • couple • ph
8
2026-02-10 • via Nuitee
L
Leonides • couple • au
10
Best location and value for money
Pros:

Location, friendly staff and convenience

Cons:

Nothing

2026-02-08 • via Nuitee
L
Leander • family_with_children • au
7
Great place to stay in Makati because of its location
Pros:

Location

Cons:

Aircon not working properly on the room we stayed in

2026-01-31 • via Nuitee
H
Harry • solo_traveller • au
6
2026-01-31 • via Nuitee
R
Rodriguez • extended_group • au
9
Great value for money with roomy accommodation that felt comfortable and generous, especially for the price. The locatio
2026-01-29 • via Nuitee
N
Nelia • couple • gb
10
Amazing location good food -welcoming friendly staff
Pros:

Location!!

Cons:

Nothing

2026-01-27 • via Nuitee
T
thierry • couple • fr
10
Merci pour la qualité du lit plus qu'appréciée.
Pros:

Franchement cet hôtel vous en donne pour plus que vous n'avez payé.
Par rapport au prix, la chambre était assez grande, en très bonne état, très très propre.
Et surtout le lit était d'un confort très supérieur à la classe de lit. Souvent les responsables d'hôtel de classe intermédiaire f9nt des économies débiles sur les matelas. La au contraire, le matelas était super bon. Ca fait plaisir de voir des hôteliers respecter leurs clients. Bravo !
Le petit déjeuner fait très bien le job.
La piscine sur mentait est très sympa.
L'hôtel est juste devant le centre commercial Green Bareer.
Et le personnel.est adorable.
Je recommande vraiment cet hôtel, sauf peut être si vous souhaitez dormir après 9 h en semaine car il y a des travaux à côté. Moi c etait le week-end et je n'ai pas eu de bruit.

Cons:

Pzut-etre mettre un tableau très coloré au mur pour égayer la chambre.

2026-01-26 • via Nuitee