The Charter House

Hotels
8.1 (960 reviews)
114 Legaspi Street, Legaspi Village , Manila , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Old towels
Noise from construction and adjacent buildings

Categories

Cleanliness
7.48
Old towels and smell in the room mentioned negatively, affecting cleanliness perception.
Service
8.95
Staff were praised for their helpfulness and friendliness in multiple reviews.
Location
8.99
Location is frequently highlighted as excellent, close to shopping and attractions.
Room Quality
7.44
Mixed reviews regarding room condition with mentions of old carpets and aged finishings.
Amenities
7.97
Amenities generally satisfactory, though some improvements suggested.
Value for Money
7.93
Overall reasonable pricing for the location and services provided.
Food and Beverage
7.98
Positive mention of good breakfast options, with room for more variety.
Overall Experience
8.05
Guests express a solid satisfaction overall, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:06

Property Description

Central Business District Location:
Situated in the heart of Makati's bustling CBD, The Charter House offers a prime location for both business and leisure travelers. With easy access to Greenbelt and Glorietta Malls, guests can enjoy shopping, dining, and entertainment just steps away.

Modern Rooms and Amenities:
The hotel boasts modern rooms with vinyl flooring, equipped with essential amenities such as a fridge, minibar, and air conditioning. Guests can relax in the outdoor swimming pool or stay connected with free Wi-Fi throughout the property.

Convenience and Services:
From airport transfers to fax/photocopying services, the 24-hour front desk and friendly staff ensure a hassle-free stay. Indulge in delicious meals at the in-house Capiz Coffee Shop or opt for private dining with room service. Book your stay at The Charter House now for a memorable experience in Makati.

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will only accept credit card. The full amount of the reservation must be paid upon checking in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 960 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.05
P
piet sinke • solo_traveller • sg
8
Pros:

as i am a regular staying this tyime for the 18th time in the Charternouse i know the people , and it ios like comming home

Cons:

nil

2026-04-25 • via Nuitee
U
Uychiat • extended_group • ph
10
Pros:

proximity to where i needed to be.

2026-04-24 • via Nuitee
A
abiiiiiiii • solo_traveller • ph
9
Pros:

Cleanliness
Staffs greet you all the time
Breakfast varieties and taste
Easy transaction
Location

Cons:

Nothing

2026-04-24 • via Nuitee
A
AL • extended_group • it
7
2026-04-23 • via Nuitee
W
Warren • couple • ph
10
2026-04-21 • via Nuitee
T
Thaís • couple • au
6
Pros:

Location

Cons:

Location

2026-04-20 • via Nuitee
P
Peter • couple • au
8
Suits us for shopping
Pros:

Location is great for shopping

Cons:

Bathroom is rather cramped

2026-04-20 • via Nuitee
A
Andreas • family_with_children • ch
7
2026-04-19 • via Nuitee
D
Desmond • couple • au
8
great experience, 7-11 was close by
Pros:

Location was excellent, staff were great, helpful

Cons:

The air con was not a split unit and was noisy

2026-04-19 • via Nuitee
T
Theodore • solo_traveller • no
8
2026-04-16 • via Nuitee
E
Edgar Kristopher • solo_traveller • ph
8
Good location in front of greenbelt 5
Pros:

Good location. Comfortable bed. Clean rooms.

Cons:

Ambient lighting

2026-04-15 • via Nuitee
E
Eileen • extended_group • au
7
2026-04-14 • via Nuitee
C
Clifton • solo_traveller • us
6
Good
Pros:

Location

Cons:

The price

2026-04-09 • via Nuitee
J
Jollan Margaret • solo_traveller • ph
8
2026-04-08 • via Nuitee
M
Michael George • couple • ie
7
2026-04-07 • via Nuitee
A
Andrew Stephen • couple • ph
10
2026-04-04 • via Nuitee
A
Andrew Stephen • couple • ph
10
2026-04-04 • via Nuitee
G
G • couple • ph
5
2026-03-31 • via Nuitee
J
Jonathan • couple • ph
8
2026-03-30 • via Nuitee
R
Roderick • solo_traveller • ca
8
2026-03-30 • via Nuitee