Hotel Boutique at Grand Central

Hotels
8.6 (1862 reviews)
128 E 45th St , New York , us
+12122970300

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Comfortable beds
Cons:
High prices
Small room size
Worn bathroom fixtures

Categories

Cleanliness
8.38
Multiple reviews highlighted cleanliness as positive, but some concerns about issues like the bathroom.
Service
9.15
The staff was mentioned consistently as friendly and helpful across several reviews.
Location
9.19
The hotel's central location was praised in almost all reviews.
Room Quality
8.14
Some guests found rooms small and issues with furniture, impacting overall perception.
Amenities
8.87
The presence of water stations and a coffee bar were positively received.
Value for Money
7.63
Concerns about high prices relative to the quality of the room were mentioned.
Food and Beverage
8.68
Excellent coffee bar and snacks were noted as positives.
Overall Experience
8.75
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Luxurious Accommodations

Hotel Boutique at Grand Central offers elegantly designed rooms with modern amenities including flat-screen TVs, Keurig brewing systems, and in-room yoga mats. Some rooms even come with a microwave and refrigerator for added convenience.

Exceptional Services

Guests can enjoy a 1-hour wine reception every evening, access to a 24/7 fitness centre with a Peloton bike for interactive workouts, and unlimited bottled water. The hotel also provides a shared lounge with stunning city views, along with a 24-hour front desk and laundry facilities.

Prime Location

Conveniently located just a short walk from Grand Central Terminal, guests have easy access to transportation with the underground station nearby. Explore iconic attractions like Times Square, just one stop away, making it the perfect choice for your stay in Midtown Manhattan.

Book your stay at Hotel Boutique at Grand Central now to experience luxury and convenience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1862 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.87
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.75
B
Blara090 • solo_traveller • es
9
Pros:

Ubicación

2026-06-30 • via Nuitee
Y
Yaniv • solo_traveller • il
8
2026-06-26 • via Nuitee
N
Nanako • solo_traveller • jp
9
2026-06-25 • via Nuitee
F
Francisco • couple • br
8
2026-06-24 • via Nuitee
L
Lucia • couple • de
5
Würde ich nicht weiterempfehlen
Pros:

Das Hotel an sich ist eigentlich wirklich schön. Die Lage ist toll und die Aussicht aus unserem Zimmer war einfach top.

Cons:

Leider hat unser Zimmer einen sehr starken Weed Geruch gehabt, sodass ich mich wundere wieso dort überhaupt Gäste eingebucht wurden. Es kam raus, dass der Gast vor uns in dem Zimmer Gras geraucht hat. Das Personal hat nach mehrmaligem Beschweren dann einen Luftreiniger im Zimmer aufgestellt. Aber statt ihn wie besprochen direkt morgens reinzustellen, während wir in der Stadt unterwegs waren, haben sie ihn erst abends aufgestellt als wir wieder zurück waren. Dadurch konnten wir 2 Stunden nicht in unser Zimmer, obwohl wir einfach nur müde waren. Beim Auschecken haben sie uns versprochen dass wir eine Nacht gutgeschrieben bekommen, das Geld haben wir aber nicht zurückbekommen. Es wurde außerdem behauptet dass uns angeboten wurde das Zimmer zu wechseln, was so leider auch nicht stimmt. Der Hausmeister meinte nur zu uns dass es vielleicht möglich wäre, aber keiner hat es uns offiziell angeboten und uns aufgeklärt welches Zimmer wir stattdessen bekommen könnten. Sehr schade, da ich mit dem Hotel meiner Schwester eine Freude machen wollte, der Aufenthalt aber durch den extremen Weed Gestank nicht angenehm für uns war. Schade, dass wir nicht einmal das versprochene Geld zurückbekommen haben. Ich hätte bei diesem Hotel mehr Professionalität erwartet und bin enttäuscht.

2026-06-23 • via Nuitee
Y
Yolima • family_with_children • co
10
Excelente
Pros:

Todo, la habitación muy linda y ordenada, la ubicación perfecta para caminar por Manhattan.

2026-06-23 • via Nuitee
G
Gustavo • couple • us
10
Great location and price
Pros:

Great location and easy check-in and check-out.
The room was clean and with excellent cost-benefit ratio.
We didn't have any problems, so we would stay there again.

Cons:

The only thing is that the bathroom is kind of transparent, so you can see the person on the other side using the toilet.

2026-06-22 • via Nuitee
M
Matthew • couple • us
8
2026-06-22 • via Nuitee
E
Elise • extended_group • be
9
Pros:

Le personnel et la vue de la terrasse
La localisation :)

2026-06-21 • via Nuitee
K
KRISTIN • couple • us
10
2026-06-21 • via Nuitee
M
Maria • solo_traveller • gr
10
2026-06-21 • via Nuitee
W
W9328GFkelvins • Couples
10
Not bad overall happy they did upgrade us after pointing out that they have the same rooms
Pros:

Over all it was good rooms are on the smaller size but not bad for 1-2 nights. It is connected to club quarters. They have the same rooms so compare both hotels for price as they charged me a little more just for the name I guess and it was the same room just different floor

2026-06-20 • via Tripadvisor
5
540niltonc • Couples
10
Romantic city escape
Pros:

Great location, atmosphere and even better staff. Very friendly and helpful people.

2026-06-20 • via Tripadvisor
S
Susan • couple • us
9
Great location. Would come back.
Pros:

Staff were great.

Cons:

No breakfast offered

2026-06-18 • via Nuitee
A
Alexandra • couple • at
10
2026-06-17 • via Nuitee
C
Cathy • family_with_children • us
8
It was a nice stay and a great location.
Pros:

Coffee was good

Cons:

Bathroom light should be separate from shower area and sink/vanity

2026-06-16 • via Nuitee
X
Xiaobo • family_with_children • us
6
Good hotel but not for light sleepers
Pros:

The size of the room was decent in NYC standard, and everything was clean. The location is also hard to beat too, within walking distance from lots of attractions and great restaurants in Manhattan.

Cons:

Our room had a weird clicking noise from unknown source near the window, even when the HVAC was turned off, and it made it rather difficult to sleep. The next day we changed to a different room on a higher floor, only to find our that the noise was now replaced with thumping noise from the elevator shaft.

2026-06-14 • via Nuitee
E
Eidur • couple • is
9
2026-06-12 • via Nuitee
J
Jona Gudny • solo_traveller • is
10
Pros:

The hotel was comfortable and clean. The staff were extremely courteous and attentive. Special mention to Mark and Manly for outstanding service.

Cons:

No complaints.

2026-06-11 • via Nuitee
E
Erika • couple • it
10
Tutto perfetto
Pros:

Posizione ottima, possibilità di ricaricare l’acqua in bottiglia gratuitamente (cosa non da poco visto che una bottiglietta da mezzo litro costa 5 dollari in giro), bellissima terrazza, camera grande e pulita con possibilità di sistemare per bene le valigie.

Cons:

Diciamo nulla. Se c’è una cosa che do come consiglio a chi alloggerà è che la pulizia giornaliera (gratuita) va richiesta entro le ore 10 del mattino. Noi non avevamo capito questa cosa ma i ragazzi sono stati molto carini e sono venuti subito in camera per farne una flash.

2026-06-10 • via Nuitee