Hotel Boutique at Grand Central

Hotels
8.6 (1927 reviews)
128 E 45th St , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Comfortable beds
Cons:
High prices
Small room size
Worn bathroom fixtures

Categories

Cleanliness
8.38
Multiple reviews highlighted cleanliness as positive, but some concerns about issues like the bathroom.
Service
9.15
The staff was mentioned consistently as friendly and helpful across several reviews.
Location
9.19
The hotel's central location was praised in almost all reviews.
Room Quality
8.14
Some guests found rooms small and issues with furniture, impacting overall perception.
Amenities
8.87
The presence of water stations and a coffee bar were positively received.
Value for Money
7.63
Concerns about high prices relative to the quality of the room were mentioned.
Food and Beverage
8.68
Excellent coffee bar and snacks were noted as positives.
Overall Experience
8.75
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Luxurious Accommodations

Hotel Boutique at Grand Central offers elegantly designed rooms with modern amenities including flat-screen TVs, Keurig brewing systems, and in-room yoga mats. Some rooms even come with a microwave and refrigerator for added convenience.

Exceptional Services

Guests can enjoy a 1-hour wine reception every evening, access to a 24/7 fitness centre with a Peloton bike for interactive workouts, and unlimited bottled water. The hotel also provides a shared lounge with stunning city views, along with a 24-hour front desk and laundry facilities.

Prime Location

Conveniently located just a short walk from Grand Central Terminal, guests have easy access to transportation with the underground station nearby. Explore iconic attractions like Times Square, just one stop away, making it the perfect choice for your stay in Midtown Manhattan.

Book your stay at Hotel Boutique at Grand Central now to experience luxury and convenience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Accessibility

Total Disability Score: 71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1927 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.87
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.75
H
hagai ram • family_with_children • il
8
2026-10-17 • via Nuitee
A
Andreas • solo_traveller • gb
10
Great customer service and location
Pros:

Great experience with staff, service, location.

Cons:

Keep offering water on floors, that’s great!

2026-10-16 • via Nuitee
L
Louise • family_with_children • au
10
Highly recommend and I’d stay here again if I stayed midtown. It’s walking distance to heaps of places yet just slightly
Pros:

The shared space up on the 27th floor with great views, free coffee and both an inside and outside area. Location is incredible. Perfect spot for solo travellers.

Cons:

Nothing - it was really great

2026-10-16 • via Nuitee
R
Rachel • solo_traveller • us
9
Bed was fine, everything else excellent.
Pros:

Location is amazing, room was very comfortable and spacious, hotel surprisingly quiet.

Cons:

The bed was a little lumpy.

2026-10-13 • via Nuitee
F
Francine • solo_traveller • us
9
2026-10-12 • via Nuitee
M
Marco Antonio • solo_traveller • mx
10
Muy recomendable
Pros:

Limpieza, comodidad y ubicación

2026-10-11 • via Nuitee
H
Haggith&Mitchell • solo_traveller • il
10
2026-10-11 • via Nuitee
L
Loren • solo_traveller • us
9
2026-10-10 • via Nuitee
P
Paweł • couple • pl
9
2026-10-10 • via Nuitee
A
Amy • couple • us
9
convenient
Pros:

did not use it.

2026-10-10 • via Nuitee
N
Nurit • solo_traveller • us
1
Pros:

Nothing

Cons:

Dorms quality - even lower than…
Not a boutique hotel - you need to change the name to club quarter to set appropriate expectations

2026-10-09 • via Nuitee
M
MR PAUL ASHWORTH • solo_traveller • gb
8
Pros:

Great location, abt 20 minutes walk from main attractions. Round the corner from Grand Central Station, great for Subway & mainline connections
Great views from the rooftop. Free tea & coffee. Free bottles water, which was great.
Fabulous comfy bed & the best pillows we have ever had in any hotel around the world, wanted tk bring them home 🤣

Cons:

The room should be refreshed daily which is what the room card said however on 1 occasion it wasn't had to ask for fresh towels, which we did get. The next day no towels hadn't been left when room had been made.

2026-10-09 • via Nuitee
M
Marcell • solo_traveller • at
8
2026-10-09 • via Nuitee
E
Eitan • couple • il
9
Wonderful hotel to stay NYC.
Pros:

We were pleased with the hotel, room also , but needed a safe and a little bigger room we usually use. Besides everything is good

Cons:

Room need safe and more quite air-condition.

2026-10-08 • via Nuitee
L
Luca • solo_traveller • it
8
Pros:

Posizione ottima, acqua e caffè gratis

Cons:

Stanza un poco piccola per 4 persone

2026-10-08 • via Nuitee
A
Andres • couple • us
9
Nice
Pros:

Good location and excellent facilities

Cons:

Parking is not included and you need to find a place around the hotel which is expensive

2026-10-08 • via Nuitee
P
Phuoc • solo_traveller • vn
6
It would be good if the price is half price. The price went up very high during my stay.
Pros:

Great location, walking distance to the Grand central station, 15 mins walk to MOMA or Timesquare

Cons:

Old property, bed head worn out, thin wall, etc.

2026-10-07 • via Nuitee
M
Margaret • solo_traveller • nz
10
Would highly recommend
Pros:

Very efficient and helpful staff. Loved the coffee lounge and outdoor seating area on the top level.
Room comfortable and well equipped.exremely well located, just steps from Grand Central Station with lots of little eateries and grocery shops near by.

Cons:

Would have liked a kettle in the room as coffee maker only made very small cups of tea for first thing in the morning.

2026-10-07 • via Nuitee
S
Sarah • solo_traveller • us
3
i am glad that i have left.
Cons:

the hotel was well below my expectations. i would not stay there again. the WIFI was very bad, and the staff didn't seem to care. the elevators are slow to arrive, and the room is the smallest i have been in - in years.

2026-09-18 • via Nuitee
P
Partoush • couple • il
10
2026-09-17 • via Nuitee