Hotel Boutique at Grand Central

Hotels
8.6 (1720 reviews)
128 E 45th St , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Comfortable beds
Cons:
High prices
Small room size
Worn bathroom fixtures

Categories

Cleanliness
8.38
Multiple reviews highlighted cleanliness as positive, but some concerns about issues like the bathroom.
Service
9.15
The staff was mentioned consistently as friendly and helpful across several reviews.
Location
9.19
The hotel's central location was praised in almost all reviews.
Room Quality
8.14
Some guests found rooms small and issues with furniture, impacting overall perception.
Amenities
8.87
The presence of water stations and a coffee bar were positively received.
Value for Money
7.63
Concerns about high prices relative to the quality of the room were mentioned.
Food and Beverage
8.68
Excellent coffee bar and snacks were noted as positives.
Overall Experience
8.75
General sentiment was positive, with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:47

Property Description

Luxurious Accommodations

Hotel Boutique at Grand Central offers elegantly designed rooms with modern amenities including flat-screen TVs, Keurig brewing systems, and in-room yoga mats. Some rooms even come with a microwave and refrigerator for added convenience.

Exceptional Services

Guests can enjoy a 1-hour wine reception every evening, access to a 24/7 fitness centre with a Peloton bike for interactive workouts, and unlimited bottled water. The hotel also provides a shared lounge with stunning city views, along with a 24-hour front desk and laundry facilities.

Prime Location

Conveniently located just a short walk from Grand Central Terminal, guests have easy access to transportation with the underground station nearby. Explore iconic attractions like Times Square, just one stop away, making it the perfect choice for your stay in Midtown Manhattan.

Book your stay at Hotel Boutique at Grand Central now to experience luxury and convenience in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1720 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.87
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.75
J
Jeff • solo_traveller • ie
10
Pros:

All good. Friendly and helpful staff. Great rooms. Great location.

Cons:

Nothing!

2026-04-10 • via Nuitee
D
Daria • couple • ch
9
Very good stay in the city centre
Pros:

The hotel has a shared facility at the top floor with free coffee and tea. This is exactly what was needed after long day walking around the city! The room was good for two people.

Cons:

You can hear neighbours open their room doors very well. Another night a weird dripping sound in the room woke me up at night, I couldn’t find a source to fix it, perhaps it was AC or heating.

2026-04-10 • via Nuitee
S
Sylvia • family_with_children • de
9
Great stay
Pros:

Great location, fantastic rooftop with free coffee all day

2026-04-09 • via Nuitee
J
Jennie Caroline • couple • se
9
2026-04-08 • via Nuitee
E
Elvis • couple • us
8
2026-04-07 • via Nuitee
I
ingeon • solo_traveller • jp
10
シンプル、快適
Pros:

駅から近い、ホテルが綺麗

Cons:

部屋に冷蔵庫がない

2026-04-06 • via Nuitee
F
Forde • extended_group • ie
8
2026-04-06 • via Nuitee
D
David • family_with_children • ch
7
2026-04-04 • via Nuitee
M
Marc • family_with_children • de
10
2026-04-04 • via Nuitee
C
Cecilia • couple • mx
10
Super clean. Friendly staff. Unbeatable location.
Pros:

Small and very friendly staff.

Cons:

Room too small but expected for Manhattan.

2026-04-03 • via Nuitee
A
Angie • solo_traveller • us
10
Pros:

Perfect location, excellent amenities, friendly and helpful staff

2026-04-03 • via Nuitee
M
Michelle • family_with_children • cr
10
Pros:

Ubicación y en general todo !! Tiene Linda terraza

Cons:

Na

2026-04-02 • via Nuitee
A
Annoscia • family_with_children • it
10
Terrazza stupenda e pozione eccellente
Pros:

Posizione molto centrale, vicino alla Grand Central, molti locali in zona.
Personale gentilissimo e disponibile
Possibile lasciare i bagagli in hotel, camere pulite e silenziose.
Merita solo per la terrazza chiusa con possibilità di utilizzare liberamente tavoli e sedie.
Macchina del caffè ( ottimo) a disposizione gratuitamente.
Eccezionale!

2026-04-02 • via Nuitee
D
Dagmar • couple • hk
7
Cons:

The bed was too soft

2026-04-02 • via Nuitee
J
Jocelin • family_with_children • us
10
Short but wonderful. Definitely visiting here again
Pros:

Lovely home styled rooms

Cons:

The sofa bed was kind of uncomfortable

2026-04-01 • via Nuitee
J
Jeff • family_with_children • ie
9
2026-04-01 • via Nuitee
J
JJ • solo_traveller • ie
9
2026-04-01 • via Nuitee
M
Maxi • family_with_children • ar
10
Pros:

Todo fue increíble. La atención, las instalaciones, la cercanía a todo. Tuvieron en cuenta todas mis necesidades. Volvería mil veces

Cons:

-

2026-04-01 • via Nuitee
P
Philomena • solo_traveller • us
10
2026-04-01 • via Nuitee
J
JJ • solo_traveller • ie
8
2026-04-01 • via Nuitee