Welcomhotel by ITC Hotels, The Savoy, Mussoorie

Hotels
9.3 (261 reviews)
Library Chowk , Mussoorie , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Memorable experience
Cons:
Cleanliness issues
Accessibility challenges for elderly

Categories

Cleanliness
7.95
Linen at bed base had dirt; some cleanliness issues reported.
Service
9.95
Exceptional service from staff, very welcoming and attentive.
Location
9.95
Beautiful hillside location with gorgeous views.
Room Quality
9.45
Rooms well-prepared for special occasions; comfortable stay.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
9.45
Delectable food, especially pastries, and exceptional restaurant service.
Overall Experience
9.75
Memorable stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:19

Property Description

English Gothic Architecture & Mountain Views
Experience the charm of English Gothic architecture at Welcomhotel by ITC Hotels, The Savoy, Mussoorie, nestled 2,500 metres above sea level in the serene Gharwal Hills.

Luxurious Dining & Wellness Amenities
Indulge in a culinary journey with 4 dining options, unwind at the spa, or stay active at the gym - all within the hotel premises for your convenience.

Convenient Location & Excursions
Explore nearby attractions like Lal Tibba, Gun Hill, and Dhanaulti hill station, with easy access to Dehradun Railway Station and Jolly Grant Airport for a seamless travel experience.

Book your stay now at Welcomhotel by ITC Hotels, The Savoy, Mussoorie for a memorable mountain retreat.

Important information:

Please note the below details:

Mandatory Gala Dinner Charges on 24th December 2018 at INR 2499 + taxes per person

Mandatory Christmas brunch charges on 25th December 2018 at INR 1999 + taxes per person Chargeable bar serving mocktails / cocktails and winter warmers.

Two children below 5 years are complimentary if sharing the same room with parents without an extra bed.
Extra bed (per night) for an adult (12 years & above) – INR 2500/- + tax on CP (breakfast) and Child (05 - 12 years) – INR 1500/- + tax on CP (breakfast) for the nights of 23rd, 24th & 25th December 2018.

Please note that guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhaar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note the below celebrations:
- 30th December 2018
- Festive welcome drink on arrival
- Hi Tea in the evening
- Dinner – lavish dinner.

- 31st December 2018
- Breakfast - Multi cuisine buffet breakfast
- Lunch – Picnic lunch in fete style
- Dinner - World cuisine (Inclusive of on the house liquor) with New Year Eve DJ with emcee

Gala Dinner included for 31st December with entertainment.

Extra occupant policy:-
30th December - INR 10000 + taxes MAP (For all guests above the age of 5 years till 12 years) – breakfast , Hi- Tea and dinner included with one extra bed.

30th December - INR 15000 + taxes MAP (For all guests above the age of 12 years) – breakfast , Hi- Tea and dinner included with one extra bed.

31st December - INR 10000 + taxes MAP (For all guests above the age of 5 years uptill 12 years) – breakfast , Hi- Tea and dinner included with one extra bed.

31st December - INR 15000 + taxes MAP (For all guests above the age of 12 years) – breakfast, Hi- Tea and dinner included with one extra bed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that any booking above 9 rooms will be considered as Group Booking and online cancellation policy would not be applicable to these bookings.

Kindly note that any booking above 9 rooms will be considered as Group Booking and online rates & standard cancellation policy would not be applicable to these bookings. Please reach out to the hotel team directly for making any group reservation.

For 30th Dec and 31st Dec, the rate is inclusive of Buffet breakfast, Hi tea, along with Celebration Dinner on 30th Dec. Gala Dinner with select beverages & entertainment on 31st Dec.

For Extra bed/occupant charge for New Years' package is at 15000+ applicable taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DED

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 2,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 3,000 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 2,000 per person per night when using an available extra bed.
    People 12 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 261 reviews
Cleanliness: 7.95
Service: 9.95
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.75
S
Sanjana family_with_children in
10
2026-02-23 via Nuitee
F
Flossy family_with_children in
10
Fantastic Stay
Pros:

Exceptional Staff service
Especially
Brijesh
Sonia
Sumit
Poangmai
Simran
And all the chefs who repeatedly checked on us

Cons:

Not being allowed access to the quiet and non crowded Writers Bar just because we had our 18mnth old baby along .
As in what does the hotel expect we do? Leave baby in the room?
Didn't understand the policy

2026-01-28 via Nuitee
V
Vaishali family_with_children gb
9
Pros:

I have stayed at The Savoy for my birthday for 2 nights couple weeks ago with my family and we had absolutely the best experience. The way this property has managed to honor its 1902 roots while providing you the modern day luxury is what makes this an unique experience. The property is a beautiful span covering various courtyards and we had our rooms in the central court. The staff will go over and above to make you feel comfortable and feel special. They were very kind enough to even put up a surprise birthday cake in our room.
We had the absolute lovely dinner experience at their in house restaurant- The royal afghan and you can get the view of the mountains while enjoying your meal in cozy heated outdoor seating setup.
The evening bonfire would want you not to leave and go anywhere outside . To be honest, it doesn't matter how long your duration of stay was , you will end up wanting to stay one more day. This place is the perfect answer to your quest for peace and slowing down. And for people who love taking pictures ( like me ) , every corner of this beautiful property is a perfect spot for gram worthy pictures.
Thankyou Team Savoy.
We will definitely be

2026-01-24 via Nuitee
A
Ali solo_traveller in
7
2026-01-15 via Nuitee
J
Jaysen solo_traveller mu
7
2026-01-07 via Nuitee
A
ATUL couple in
9
Lovely
Pros:

The property has old world charm. Location and facilities were exceptional

2026-01-05 via Nuitee
A
Ankit couple in
9
2025-12-12 via Nuitee
M
Mini couple in
10
2025-12-09 via Nuitee
S
Shadow couple in
10
Pros:

Good

2025-11-20 via Nuitee
A
Anita family_with_children in
10
Historical property
Pros:

The heritage preserved well and location

Cons:

All good.

2025-11-10 via Nuitee
P
Priyamvada extended_group us
10
Pros:

Our stay at ITC Savoy Mussoorie was exceptional in every way. It was arranged to celebrate my mother’s birthday so as to make it a memorable one and the Savoy hotel was instrumental in making it so.

The hotel is set amongst graceful trees, perched atop the hills of Mussoorie with gorgeous mountain views. Its impressive architecture exudes old world charm with reminders of Savoy’s hallowed past at every corner. Arriving here, we felt like we had stepped into a beautiful and tranquil retreat. Adding to the beauty of the landscape was the exceptional service of the staff that runs this gem of a place. Stepping onto the premises, we were received by Ms. Sonia who personally led us to our rooms and made us feel very welcome. To our delight, the room was especially done up for my mom’s birthday with the cherry on the cake being a warm note from Mr. Gautam Valli, the General Manager. Throughout our stay, the staff impressed us with their warmth, courtesy and attention to detail.

At par with the services of the hotel, was the care we received at the restaurant. The restaurant staff, especially Mr. Sachin and Mr. Vishal, was endlessly polite, attentive, skillful and elevated our dining experience. The food prepared by the chef Mr. Vipin was delectable and sublime with the pastry items being a highlight. The crowning glory was the special send off that the staff, including Ms. Shrishti, gave us on the eve of our departure.

Needless to say, ITC Savoy carries forward every bit of its famed legacy and we would be delighted to revisit it in the future.

2025-11-02 via Nuitee
D
Dr Amarjeet Singh family_with_children in
10
In life one should enjoy stay here for memorable moments
Pros:

Best stay of the Year

Cons:

Nothing

2025-10-16 via Nuitee
R
Raj Ramamoorthy couple gb
8
2025-09-09 via Nuitee
T
Teotia couple in
10
Pros:

Best place in Mussoorie very hygiene & greenry place breakfast & dinner was yummy staff is very supportive I met a girl on breakfast table her name is Aditi she is very supportive & Aditi thank you so much for your great conversation about the welcome hotel the savoy you told us how it is & definetly we will meet soon you are very supportive thanks a lot for being there on breakfast table

2025-09-02 via Nuitee
A
Anshul couple in
7
Need to focus on facilities
Pros:

Location and views

Cons:

Main restaraunt under renovation, make shift had very loud music, Internet and mobile not working despite telling to give room with connectivity, no one came to escort till room and for one night couldn’t figure out how Ac works , linen at bed base had dirt, in washroom door was getting stuck with comode

2025-08-27 via Nuitee
P
Paliwal extended_group in
8
2025-08-23 via Nuitee
L
latika family_with_children in
10
2025-08-22 via Nuitee
D
Deepak couple in
9
I was disappointed with price I paid through Booking.com. I met many guests who paid average 30% less in same room categ
2025-08-17 via Nuitee
J
JagMohan solo_traveller in
10
2025-08-07 via Nuitee
I
Ishan family_with_children in
10
2025-08-05 via Nuitee