ACE Hotel and Suites

Hotels
8.5 (627 reviews)
United Corner Brixton Street , Manila , ph

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities like the spa
Good location
Cons:
Cleanliness issues
Food temperature
High extra charges for amenities

Categories

Cleanliness
6.75
Review mentioned issues with dust under the bed and cleanliness of the room.
Service
9.25
Many reviews highlighted friendly and accommodating staff.
Location
9.25
Proximity to establishments noted as a positive aspect.
Room Quality
8.25
Some reviews praised room quality but mentioned issues like old bed sheets.
Amenities
9.25
The water spa was frequently mentioned positively.
Value for Money
8.75
Reviews noted good room features but also mentioned high prices.
Food and Beverage
7.75
Breakfast food quality was criticized for being cold, but the food received general praise.
Overall Experience
8.75
Mixed reviews, but overall a positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:59

Property Description

Luxurious Amenities

Featuring an indoor swimming pool, a water spa, and multiple dining options, ACE Hotel and Suites offers a luxurious stay in Manila. Guests can unwind in the sauna, stroll in the garden, or enjoy a refreshing dip in the pool.

Culinary Delights

From the Ace International Buffet to the Sky High Bar, indulge in a variety of Asian and international cuisines. Sip on unlimited drinks, savor delicious meals, and end the day with cocktails while enjoying breathtaking city views.

Convenience and Comfort

With air-conditioned rooms equipped with modern amenities, 24-hour front desk assistance, and proximity to shopping destinations like SM Megamall and Shangri-La Plaza, ACE Hotel and Suites ensures a convenient and comfortable stay in Manila.

Book your stay at ACE Hotel and Suites now for a luxurious and unforgettable experience!

Important information:

Credit card will be used for guarantee purposes only. When settling the bill, the hotel will accept cash only. The hotel will contact guests directly with more information and payment arrangement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for ₱ 1,865 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 627 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
R
Rizalino solo_traveller ph
8
Pros:

Tad was a great receptionist. I just didn't know how to tip the receptionist as I am more familiar with tipping room service. Appreciate the complimentary room upgrade 😅.
All the restaurant staff acted like it was servicing a 5 star resto. Great job to all.

2026-06-12 via Nuitee
C
Cedric couple ph
8
Still worth the money
Pros:

The location is surrounded by establishments so its not hard to find somewhere to dine. The hotel lobby is well lit and seems cozy. Check in was a breeze even though there were a lot of guests. Water spa facility is still at its best condition since I last visited about 10 years ago. Breakfast selection was superb! The property also has ample parking spaces for hotel and spa guests.

Cons:

We were upgraded to a one bedroom unit from a deluxe queen. I usually stay at their Deluxe Queen rooms so I was looking forward for the upgrade. To be honest, the one bedroom unit looks run down. It was still comforable but the deluxe queen room appears to be more of an upgrade. The bed was supposed to be a queen size but appears to be only a double size. My feet was hanging way over the bed when I laid down on it. That was the only issue I had.

2026-06-11 via Nuitee
D
Dion solo_traveller ph
10
2026-06-11 via Nuitee
M
Maria Maichol family_with_children ph
8
Overall the hotel has friendly staff, the location is excellent and provides a good breakfast
Pros:

The overall stay was really okay especially that I had a great spa treatment at Vel spa

Cons:

I had an incident of diarrhea after we ate pork risotto at the Hotel's restaurant

2026-06-10 via Nuitee
C
Catherine couple ph
10
2026-06-08 via Nuitee
M
Mary Arlene solo_traveller ph
10
Favorite place for Staycation!
Pros:

Food and room

Cons:

None

2026-06-03 via Nuitee
V
Villasana couple ph
9
Pros:

Great

2026-06-02 via Nuitee
M
Miki couple jp
5
need improvement ( room facilities)
Pros:

The breakfast is good

Cons:

The table in the room was not good the desk imust be changed , aircon is too noisy , and the housekeeper must check the towel first , before asking the guest the other towel after check out ... i was shock when they ask me where is the other towel

2026-05-28 via Nuitee
A
Andreas solo_traveller at
6
2026-05-28 via Nuitee
R
ROSELYN extended_group ph
8
2026-05-24 via Nuitee
A
Anna Leah family_with_children ph
10
RELAXING STAY
Pros:

The staff are courteous and accommodating! The water SPA is very relaxing (although a little bit crowded). The food is also great. Lastly, the rooms are clean and spacious! Thank you very much. Hope we can visit again!

Cons:

N/A

2026-05-18 via Nuitee
J
Joel couple ph
9
2026-05-09 via Nuitee
N
Nelda family_with_children ph
8
We had fun except for the breakfast.
Pros:

I like the water spa and the whole area. The place is not too crowded unlike before

Cons:

The buffet table during breakfast is always empty. You need to remind the staff to replenish the food. You can feel that they are controlling the food, better not label it as a buffet. Nagmumukhang kawawa yung pag aantay mo s pag replenish ng food.

2026-03-23 via Nuitee
R
Redentor Reyes couple no
8
Vacation
Pros:

The employee was very helpful, kind and friendly. Had a fabolous breakfast.

Cons:

The facility needs to be upgraded. The pool should not be use only once.

2026-03-23 via Nuitee
C
Clifford solo_traveller us
7
Pros:

Breakfast was decent

Cons:

uneven floors on brakfast area, old bathrooms, thin walls

2026-03-22 via Nuitee
M
Myra couple us
8
2026-03-20 via Nuitee
B
Belinda couple us
5
2026-03-19 via Nuitee
A
Andrea couple ph
10
Pros:

We really loved the food, the one stop location where you can relax, enjoy and chill with the Family.
The staff are really welcoming and the service is fast ..

2026-03-01 via Nuitee
C
Chit family_with_children us
10
ACE provided a great place to relax and bond with family.
Pros:

Breakfast buffet was great as always. The spa experience is always awesome; it is one of the reasons why we always stay at
ACE. It has become a family "tradition" to check-in at ACE upon arrival and before departure of international travels to relax at their water spa.

Cons:

One night at 3am, there was a knocked at the door from their maintenance guy saying he received a work order to check the lights. I found it weird and suspicious and certainly did not appreciate being woken up at 3 in the morning. I reported it to the front desk in the morning and they checked and apologized saying that their guy got the wrong room by mistake.

2026-02-13 via Nuitee
H
Henby Rose couple ph
10
Relaxing Day at WaterSpa
Pros:

The water spa was the best in this property! I am an oFw in Dubai and I haven’t experience such there nor in Cebu! to be able to relax and enjoy the Water spa was the best decision. we were in a Junior suite room and it was good, though the water pressure had an issue on our first few hours but team were quick to fix it! the staff were very kind and calm! though not sure why they have to wear mask (felt like covid era not a good feeling)wherein in Hospitality it is more important to welcome guest with a smile!

Cons:

its too crowded the reception felt too overwhelming. The staff at the cafe lounge on the ground floor didn’t know how to direct guest with using the proper had gestures! seems like they were too tired already to serve.

2026-02-09 via Nuitee