Hampton Inn and Suites Washington DC North/Gaithersburg

Hotels
Hampton Inn
9.2 (549 reviews)
960 North Frederick Avenue , Gaithersburg , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and professional staff
Great location
Cons:
Uncomfortable mattress
Extra charges for parking
Room odors reported

Categories

Cleanliness
8.53
Mixed feelings; some rooms reported as clean, but issues with odors and stains noted.
Service
10
Staff described as friendly, welcoming, and professional.
Location
9.5
Conveniently located for events and dining options.
Room Quality
8.54
Rooms generally comfortable but complaints about mattress quality.
Amenities
8.99
Good amenities with free breakfast and clean pool, but some complaints about additional charges.
Value for Money
9.52
Generally perceived as good value for a hotel of this class.
Food and Beverage
8.98
Good breakfast variety but nothing extraordinary.
Overall Experience
9.53
Overall a positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:04

Property Description

Convenient Location
Located next to Kaiser Permanentae Medical Center and IBM, this Gaithersburg hotel is perfect for business travelers and leisure guests alike.

Comfortable Accommodations
Each room at the Hampton Inn & Suites Washington DC North/Gaithersburg is equipped with modern amenities such as a 42-inch flat-screen TV, coffee maker, work desk, and ergonomic chair, ensuring a comfortable stay for all guests.

Fantastic Facilities
Guests can enjoy the indoor pool, fitness center, business center, and snack shop during their stay. Whether you're here for work or leisure, there's something for everyone at this hotel.

Book your stay at the Hampton Inn & Suites Washington DC North/Gaithersburg now and experience a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 549 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 9.53
J
Judith extended_group us
4
Cons:

The scrambled eggs at the breakfast ran out 40 minutes before the end of the breakfast. The breakfast room at night was dirty. The furniture in the breakfast room is old, peeling, stained and dirty. It needs replacement. We have stayed in this hotel many times and this time was the worst.

2026-08-07 via Nuitee
T
Tara solo_traveller us
10
Friendly staff, the manager was very, very nice. I love the breakfast and the location was in the middle of places I nee
Pros:

Friendly staff! Paul the manager was very professional and friendly and funny!

Cons:

No issue

2026-08-02 via Nuitee
N
Nicole solo_traveller us
9
Highly recommend this location and staff
Pros:

Great experience

Cons:

Nothing

2026-07-24 via Nuitee
V
Victor Hugo couple us
10
Un alojamiento con excelente servicio al cliente
Pros:

Habitación limpia y ordenada

2026-07-17 via Nuitee
H
Han family_with_children us
8
comfortable, good location
Pros:

loved the king studio suite

Cons:

low water pressure
toilet took for a long time to fill up

2026-07-13 via Nuitee
O
Oscar couple us
1
2026-07-03 via Nuitee
T
Timothy solo_traveller us
8
2026-07-01 via Nuitee
R
Raymond solo_traveller us
8
OK
Pros:

Staff, location, and parking availability.

Cons:

Facility long overdue for upgrade, particularly breakfast area furniture which was highly worn and soiled.
Breakfast offerings were not as good as other HI’s.

2026-07-01 via Nuitee
K
Karen couple us
10
2026-06-30 via Nuitee
A
Andrea family_with_children us
10
Excellent. Relaxing and comfortable
Pros:

Although the breakfast was good overall, it could have been a bit warmer, majority of it was lukewarm. However staff was ready and willing to accommodate you immediately

Cons:

I wish I could have gain points despite booking my reservation through a third party like booking.com

2026-06-29 via Nuitee
Y
Yan family_with_children us
10
Pros:

Clean and stuff are nice

Cons:

N/A

2026-06-25 via Nuitee
A
Abdallah Bounou family_with_children us
9
2026-06-22 via Nuitee
F
Fikirte family_with_children us
10
2026-06-10 via Nuitee
C
Christopher couple us
8
Pros:

Convenient access to parking and location was great for accessing food choices

2026-06-07 via Nuitee
C
Colin couple us
9
good stay
Cons:

We left early and there was no breakfast available in a bag.

2026-06-02 via Nuitee
B
Bola couple us
7
2026-06-02 via Nuitee
L
Latwanda couple us
7
My stay was nice however and quiet as I wanted it to be.
Pros:

The location and staff were great. I like the walking path and outdoor benches to sit right across from the hotel.

Cons:

The pillows were awful. The carpet did not appear to clean. The bathroom shower head had smudges and the shower drain cover was not secured.

2026-06-02 via Nuitee
J
Jeanne couple us
10
Great stay
Pros:

Clean and convenient for my plans. Front desk staff were extremely friendly and helpful.

2026-05-28 via Nuitee
D
DANIEL couple ca
8
2026-05-25 via Nuitee
V
Victor Hugo couple us
10
Recommend services hotel
Pros:

Limpieza y orden

2026-05-25 via Nuitee