Red Carpet Inn & Suites NJ-73

The staff was rude. I was over charged. I paid booking.com $396.72 which went to the motel then had to pay the inn $329.71 for 4 nights. Red carpet won't refund talk to booking. No contact for booking.com ai says contact motel.

It was dirty, it smelled bad, there were bedbugs on the bed. We went there to spend three days and after two hours we returned home, since we lay down on the bed and we had a lot of bites on our back they need a good health inspection and I’m sure they would close the Hotel if you can call it that we went up to the second floor there was a man with a dog and another man always looking out the window the truth was that it was very scary

Room smelled really bad, we could not shower as only a little water came out - which was ice cold!
Mattress and comforter were really dirty, fridge didn't work, bugs inside and outside...
Lamps didn't work, smoke detector was broken

The room had roaches. There was cigarette burns in the blanket. The air conditioner was broken.

Some of the furnishings, bathroom door and shower wall could have used replacements or fixing.

The door knob to the bathroom was missing and did not close. One of the lights beside the bed did not work. The toilet did not work. The room smelled of open sewage, making it almost impossible to sleep. I was told that I would not be given a refund if I decided to leave. The bed mattress was old making it virtually impossible to sleep. The vending machine in the hallway was not working. The door to the room was stuck and I had to forcibly open it after using the key.

Rooms need work a/c worked part time, water in shower plumbing was backwards, shower door handle was loose,

Todo está mal, está muy sucio, vidrios quebrados, las cobijas muy mal olor , está mal realmente ese hotel no debería estar funcionando

The bed and pillows were hard/firm. The main lighting in the room was incredibly dim; I had to utilize the vanity lighting most of the time.

NA

I had a terrible experience at this hotel and would not recommend staying here. From the moment I arrived, the staff was rude and unhelpful, which made an already unpleasant stay even worse.

The room itself was dirty and did not feel properly cleaned. I also left the hotel with what I believe may have been bed bug bites, which was extremely concerning and made me question the cleanliness and sanitation of the room. There was also a strong smoke odor that appeared to have been covered up with cleaning chemicals or other masking products, making the room unpleasant to breathe in and uncomfortable to stay in.

The condition of the outside facilities was also disappointing. They appeared poorly maintained and neglected. To make matters worse, the door to my room did not fully close properly, and the curtains did not close all the way either. Considering the hotel is located on a main road with traffic and people passing by, this was a serious privacy and security concern.

For what I paid, I expected a much higher standard. This hotel was not cheap, yet the cleanliness, maintenance, customer service, and overall condition were far below what I would expect even from a budget hotel.

Overall, this was one of the most disappointing hotel stays I've had. The combination of rude staff, an unclean room, potential bed bug exposure, smoke odor, poor maintenance, and lack of privacy made the experience unacceptable. I would strongly recommend looking elsewhere before booking this hotel.

Everything else.