Hotel Klein Wien

Hotels
8 (673 reviews)
Via Ripa Di Cassano, 45 , Piano di Sorrento , IT
+39 081 532 1825

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Cons:
Odor issues
Limited breakfast variety

Categories

Cleanliness
7.14
Guest feedback indicates issues with odor and perception of cleanliness in common areas.
Service
8.11
General sentiment reflects helpfulness and friendliness of the staff, with some mentions of minor issues.
Location
9.15
Described as excellent with beautiful views and good accessibility to local attractions.
Room Quality
7.1
Some complaints about noise and older furnishings, affecting overall comfort.
Amenities
8.13
Standard amenities for the hotel tier, but breakfast variety was noted as limited.
Value for Money
8.09
General sentiment reflects a good price-quality ratio, although minor adjustments could improve perception.
Food and Beverage
7.64
Breakfast variety is mentioned as lacking, though quality is generally perceived positively.
Overall Experience
8.61
Guests enjoyed their stay overall, despite some drawbacks mentioned in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:26

Property Description

Breathtaking Views and Charming Ambiance
Experience Klein Wien's stunning views of the Gulf of Naples and its convenient location near Sorrento city centre.

Luxurious Accommodations and Delectable Dining
Indulge in air-conditioned rooms with satellite TV, spacious balconies, and Italian cuisine at the sea-view restaurant.

Convenient Location and Exciting Activities
Explore Sorrento's sandy beach, easily access the Circomvesuviana train for trips to Pompeii and Naples, and enjoy rooftop entertainment overlooking the sea.

Book your stay at Klein Wien now for an unforgettable Italian getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8
Based on 673 reviews
Cleanliness: 7.14
Service: 8.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
N
Nasser • solo_traveller • gb
9
Great location
Pros:

Great sea view and location. Easy to find paid street parking.
Very helpful and friendly staff.

2026-10-28 • via Nuitee
M
Michele • couple • it
8
2026-10-27 • via Nuitee
C
chavan • extended_group • at
10
Pros:

Property, pizzeria, view & staff

2026-10-22 • via Nuitee
J
Jennifer • couple • us
7
Pros:

The accommodations were good. The location was good. The air conditioning was very good!

Cons:

The signage concerning the location of check in was a little hard to find.

2026-10-20 • via Nuitee
C
cansuumay • couple • de
1
Cons:

Title: Disappointing Stay – Beautiful View Does Not Make Up for Poor Hygiene and Service

​Review:

I recently stayed at this hotel in Sorrento, and unfortunately, my experience was far below expectations. While online reviews praise the location and views, the actual condition of the hotel is unacceptable.

​First and foremost, the cleanliness and maintenance are extremely poor. As seen in the photos, the bathroom was in terrible condition—the shower cabin is covered in black mold, mildew, and cracked sealant. The room wall was scuffed and dirty, and the overall standard of hygiene was very concerning.

​Secondly, although the hotel promotes its scenic dining area, it is practically unusable if you are traveling in a group. The space is constantly overcrowded, and we were never able to find a table for breakfast or dining. Instead, staff simply redirected us to a pizzeria down the street.

​A nice view cannot compensate for dirty facilities and inadequate service. I would strongly advise looking for other accommodations in Sorrento. I definitely do not recommend staying here.

2026-10-18 • via Nuitee
I
Ikram • couple • it
10
2026-10-14 • via Nuitee
V
Vincenzo • couple • it
8
2026-10-11 • via Nuitee
A
Aleksei • solo_traveller • cy
8
2026-10-08 • via Nuitee
G
Giulia • couple • it
8
2026-09-19 • via Nuitee
M
Marina • family_with_children • es
7
Muy caro para el servicio que brindan
Pros:

La propiedad tenía unas vistas espectaculares al mar. El personal que servía el desayuno muy amable y cálido, atentos a cualquier necesidad.

Cons:

La habitación era bastante antigua, muy poca luz , no podías mirar televisión porque no disponían de canales habilitados. El wifi es pésimo, sin señal para por lo menos usar los móviles.

2026-09-18 • via Nuitee
M
Marvin • couple • nl
6
Leuk hotelletje met prachtig uitzicht, maar niet heel comfortabel.
Pros:

Het uitzicht vanaf het terras was prachtig. Het ontbijt was goed. Het personeel was heel vriendelijk en behulpzaam.

Cons:

De kamer zelf en dan met name de badkamer was nodig aan een update toe. De doucheput liep niet goed door, de schuifdeur van de douche viel telkens gedeeltelijk uit de rails bij het dichtdoen en de douchekop zelf kon niet in de houder gezet worden omdat deze loszat, en de douchekop steeds naar beneden viel. De wc maakte en enorm hard en raar geluid tijdens het vullen van de spoelbak na het doorspoelen die soms wel 30 seconden kon aanhouden. Je betaalt hier echt voor het uitzicht en niet voor comfort/hygiëne.

2026-09-16 • via Nuitee
S
Serheienko • extended_group • ua
10
Pros:

Все было прекрасно!!!

2026-09-15 • via Nuitee
A
Ahmed • family_with_children • il
10
انصح به وبشده
Pros:

مكان جميل مع اطلاله ساحره

2026-09-15 • via Nuitee
E
Evelyn Liliana • solo_traveller • cl
1
Bad
Pros:

Mal trato del personal. Se negaron a pedir taxi y ayudar con las maletas. Se escudaron en que no hablaban inglés ni español, pero entwndían perfectamente.

Cons:

El trato del personal

2026-09-14 • via Nuitee
A
Ahr Mann • solo_traveller • cz
10
2026-09-14 • via Nuitee
F
Francesco • extended_group • gb
10
Good value for money
Pros:

Super good position

Cons:

Nothing

2026-09-13 • via Nuitee
J
Joost • solo_traveller • be
9
2026-09-13 • via Nuitee
F
Francesco • couple • gb
10
Value for money
Pros:

Super good position

Cons:

Nothing

2026-09-13 • via Nuitee
Éva • solo_traveller • hu
5
2026-09-13 • via Nuitee
G
Gaetano • extended_group • it
5
2026-09-13 • via Nuitee