Hotel Nuevo Palas

Hotels
8.2 (878 reviews)
Avda. de la Alpujarra, 24 , Lanjarón , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good cleanliness
Nice amenities
Convenient location
Cons:
Noise isolation issues
Uncomfortable mattresses
Limited breakfast variety

Categories

Cleanliness
7.96
Excellent cleanliness noted; however, one negative mention about discomfort in old mattresses.
Service
8.73
Consistently praised for the staff's friendliness and service, particularly Mónica.
Location
8.47
Convenient location close to the spa and central area, noted as a strong advantage.
Room Quality
7.72
Some complaints about noise isolation and uncomfortable mattresses, affecting overall perception.
Amenities
8.25
Good amenities noted, specifically the hydro-massage bath, but issues with room temperature control.
Value for Money
8.51
Good value as per multiple mentions, aligning well with guest expectations.
Food and Beverage
7.86
Mixed reviews on quality and variety of breakfast, but some enjoyed it.
Overall Experience
8.13
General positive leanings with willingness to return, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:05

Property Description

Luxurious Amenities

Hotel Nuevo Palas offers a range of luxurious amenities for guests to indulge in, including a seasonal outdoor swimming pool, fitness centre, and a relaxing hot tub.

Delicious Dining Options

Guests can enjoy delectable meals at the hotel's restaurant or unwind with a refreshing drink at the on-site bar. Room service is also available for those looking to dine in the comfort of their own room.

Exciting Activities

From skiing and cycling to billiards, Hotel Nuevo Palas provides a variety of activities for guests to enjoy during their stay. Additionally, the hotel's convenient tour organising services make exploring the area a breeze.

Experience the epitome of comfort and leisure at Hotel Nuevo Palas. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 878 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.47
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.51
Food and Beverage: 7.86
Overall Experience: 8.13
M
Manuel • couple • es
10
2026-03-26 • via Nuitee
J
Jesús • couple • es
9
Pros:

Sergio. Un 10

2026-03-25 • via Nuitee
D
Del Carmen • couple • es
8
2026-03-23 • via Nuitee
S
Samuel • solo_traveller • es
8
2026-03-21 • via Nuitee
J
Jessica • couple • es
7
2026-03-17 • via Nuitee
E
Enrique • couple • es
10
2026-03-16 • via Nuitee
L
LORETO • couple • es
9
Pros:

Calidad-precio

2026-03-15 • via Nuitee
A
Abellán Pallarés • couple • es
4
2026-03-09 • via Nuitee
I
Illán Díaz • couple • es
5
Pros:

El personal

Cons:

Las instalaciones son antiguas y el hecho de que solo encienden la calefacción unas horas por la tarde.

2026-03-08 • via Nuitee
A
Ana Maria • family_with_children • es
10
Cons:

Que no hubiese una mini nevera lo demás todo perfecto

2026-01-20 • via Nuitee
J
JOAQUIN • couple • es
9
magnifica
Pros:

el desayuno espectacular amabilidad del personal de recepcion habitacion muy bien con su espectacular bañera de hidromasaje y ducha grande

Cons:

la calefaccion un poco pasada en todo el hotel
y que recepcion cierre a las 12 de la noche

2026-01-20 • via Nuitee
M
Marcela Bianca • extended_group • es
8
2026-01-20 • via Nuitee
R
Ricardo • couple • es
10
Buena calidad ,precio excelente
Pros:

Hotel clásico,ubicado en el centro , desayuno incluido y un tour por el spa , perfe

2026-01-19 • via Nuitee
I
INMACULADA • extended_group • es
9
2026-01-19 • via Nuitee
M
Maria Pilar • couple • es
7
Confortable
2026-01-19 • via Nuitee
B
Bernardo • couple • es
3
2026-01-19 • via Nuitee
G
Gabriela • couple • es
8
2026-01-19 • via Nuitee
M
Macarena • couple • es
6
Pasable
Pros:

Poca variedad

Cons:

La cama

2026-01-19 • via Nuitee
P
Pascual • couple • es
6
Cómodo pero ruidoso
Pros:

El cafe del desayuno estaba genial, el personal muy agradable y la habitación amplia y comoda.

La piscina pequeñita pero genial para darte un remojo y estar fresquito.

Cons:

Las paredes son de papel de fumar. Se escucha absolutamente todo lo que hagan tus vecinos. Tanto tele, grifos, puertas, movil, etc. Esa es mi pega principal, que iba con la intención de un día super tranquilo en Lanjarón y por la noche la tele del cuarto de al lado no dejaba dormir y por la mañana me he despertado como 4 veces por ruidos externos.

El personal muy agradable pero el check-in lentísimo, imagino que usan un sistema informático antiguo.

El pan del desayuno regu, no habia mucha variedad de cosas y la tostadora era lentisima.

2026-01-19 • via Nuitee
M
Montserrat • extended_group • es
9
2026-01-19 • via Nuitee