Hotel Nuevo Palas

Hotels
8.2 (906 reviews)
Avda. de la Alpujarra, 24 , Lanjarón , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good cleanliness
Nice amenities
Convenient location
Cons:
Noise isolation issues
Uncomfortable mattresses
Limited breakfast variety

Categories

Cleanliness
7.96
Excellent cleanliness noted; however, one negative mention about discomfort in old mattresses.
Service
8.73
Consistently praised for the staff's friendliness and service, particularly Mónica.
Location
8.47
Convenient location close to the spa and central area, noted as a strong advantage.
Room Quality
7.72
Some complaints about noise isolation and uncomfortable mattresses, affecting overall perception.
Amenities
8.25
Good amenities noted, specifically the hydro-massage bath, but issues with room temperature control.
Value for Money
8.51
Good value as per multiple mentions, aligning well with guest expectations.
Food and Beverage
7.86
Mixed reviews on quality and variety of breakfast, but some enjoyed it.
Overall Experience
8.13
General positive leanings with willingness to return, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:05

Property Description

Luxurious Amenities

Hotel Nuevo Palas offers a range of luxurious amenities for guests to indulge in, including a seasonal outdoor swimming pool, fitness centre, and a relaxing hot tub.

Delicious Dining Options

Guests can enjoy delectable meals at the hotel's restaurant or unwind with a refreshing drink at the on-site bar. Room service is also available for those looking to dine in the comfort of their own room.

Exciting Activities

From skiing and cycling to billiards, Hotel Nuevo Palas provides a variety of activities for guests to enjoy during their stay. Additionally, the hotel's convenient tour organising services make exploring the area a breeze.

Experience the epitome of comfort and leisure at Hotel Nuevo Palas. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 906 reviews
Cleanliness: 7.96
Service: 8.73
Location: 8.47
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.51
Food and Beverage: 7.86
Overall Experience: 8.13
C
Clark • solo_traveller • ca
9
Pros:

Hotel has been upgraded and well maintained. Friendly check-in and staff. Excellent breakfast.
Overall good value.

Cons:

Nothing significant

2026-05-15 • via Nuitee
M
María Jose • solo_traveller • es
8
Pros:

Está súper bien cómodo agradable todo muy limpio,el personal muy atento,lo recomiendo

2026-05-14 • via Nuitee
S
Santiago • couple • es
7
Lo que más valoramos el trato del personal y la limpieza y lo mejorable el buffet almuerzo
Pros:

Desayuno bueno, buena ubicación

Cons:

Buffet de almuerzo escaso y no tener parking

2026-05-07 • via Nuitee
G
Galindo Castarnado • solo_traveller • es
7
Pros:

La ubicacion

Cons:

No tenía parkin

2026-05-05 • via Nuitee
J
Juan Manuel • solo_traveller • es
8
Pros:

La relación calidad precio, la limpieza y el uso del balneario

Cons:

El desayuno bufete, lo vi un poco pobre para un hotel de 3 estrellas.

2026-05-04 • via Nuitee
R
Rodriguez Nicolas • solo_traveller • es
10
Pros:

El personal y la ubicación

2026-05-03 • via Nuitee
R
Regalado • solo_traveller • es
9
2026-04-19 • via Nuitee
C
Carlos • couple • es
7
Pros:

ubicacion

Cons:

acceso.
Desayuno muy justo

2026-04-18 • via Nuitee
C
Caballero • solo_traveller • es
5
2026-04-15 • via Nuitee
F
Flor Maria • couple • es
8
Pros:

La tranquilidad ,la ubicación

Cons:

La almohada,

2026-04-13 • via Nuitee
R
Ruiz • couple • es
9
Hotel rural con encanto .
Pros:

Está en la calle principal cerca de todo

Cons:

El ruido del tráfico es apreciable ,solo de día .

2026-04-10 • via Nuitee
H
Hernandez • couple • es
6
Pros:

El desayuno muy bueno. El personal mas o menos bien

Cons:

Las paredes eran muy finas y los vecinos se pusieron a pegarnos porrazos en la pared porque decían que nos oían. Nosotros los oíamos a ellos igualmente

2026-04-08 • via Nuitee
P
Pelegrin Fernandez • couple • es
10
Pros:

Muy contenta con mi estancia todo limpio , me atendieron muy bien y el spah una maravilla

Cons:

Bueno el aparcamiento es un poco reducido pero tampoco tuve mucho problema

2026-04-07 • via Nuitee
I
inmaculada • couple • es
8
2026-04-07 • via Nuitee
D
dominique • couple • fr
6
Pros:

Le village et la gentillesse du personnel.

Cons:

Le bruit et la qualité des petits déjeuner. Trop
Bruyant et locaux mal insonorisés.
Le prix ne correspond pas à la prestation fournie. C'est u' établissement fait pour des curistes et pas pour des touristes en découverte de l'Andalousie.

2026-04-03 • via Nuitee
P
Pilar • couple • es
10
Pros:

La amabilidad del personal y la ubicación maravillosa así como el spa.

Cons:

Nada

2026-04-01 • via Nuitee
D
Daniel • couple • es
2
Sólo se salva la entrada a balneario el hotel pésimo
Pros:

El balneario

Cons:

Instalaciones super antiguas, nesecita una reforma de mobiliario y dependencias urgentemente. Todo muy deteriorado , parcheado y viejo .zonas comunes deterioradas.
Menú con media pensión pésimo mejor no ofrecer nada es excaso y malo.
Lo único varorable l entrada al balneario el resto pésimo.

2026-04-01 • via Nuitee
E
EVA • couple • es
4
2026-03-31 • via Nuitee
M
Maricarmen • couple • es
5
Oscuro
Pros:

La uvicacion

Cons:

La suite no parecia una suite parecia una avitacion normal

2026-03-29 • via Nuitee
M
Manuel • couple • es
10
2026-03-26 • via Nuitee