Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location
Helpful staff
Cons:
Poor internet connection
Inconsistent service
Room size too small

Categories

Cleanliness
7.86
Several reviews mentioned lack of attention by staff and small room issues. Guest expressed disappointment due to hair found in the shower.
Service
8.83
Many guests appreciated the helpfulness of staff and quick check-in process, although some had negative experiences.
Location
8.87
Multiple reviews noted convenient proximity to train station and restaurants; however, some found it not very central.
Room Quality
8.32
Most guests found rooms clean and comfortable, with complaints about size and lack of windows for some rooms.
Amenities
8.35
Reviewers appreciated the separate bath and shower facilities, although internet service was criticized.
Value for Money
8.31
Many guests felt the hotel provided good value, but some noted issues that affected this perception.
Food and Beverage
7.86
Compliments about breakfast but some feedback indicated that coffee and food quality could improve.
Overall Experience
8.83
Overall, guests had a comfortable stay and were satisfied, with varying levels of enthusiasm based on individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:44

Property Description

Modern Rooms and Convenient Location
Located just a 3-minute walk from JR Sendai Station, Sendai Washington Hotel offers modern rooms with free WiFi. The hotel's prime location makes it a perfect choice for travelers looking for comfort and convenience.

Delicious Buffet Breakfast and Amenities
Guests can enjoy a daily buffet breakfast with a variety of Japanese and Western dishes, including local cuisines. The air-conditioned rooms are well-equipped with amenities such as a flat-screen TV, fridge, and private bathroom with complimentary toiletries.

Exceptional Services and Nearby Attractions
The hotel provides services like dry cleaning, luggage storage, and in-room massages. Additionally, it is conveniently located near Aoba Castle, Sakunami Onsen Hot Springs, and Sendai Airport, making it an ideal choice for both leisure and business travelers.

Book your stay at Sendai Washington Hotel for a memorable experience!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Location

Guest Reviews

8.4
Based on 3113 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
A
Aimi • couple • jp
9
2026-08-29 • via Nuitee
T
TOMOKA • family_with_children • jp
5
2026-08-28 • via Nuitee
石岡 • family_with_children • jp
8
満足
Pros:

朝食は、とても良かった。

Cons:

部屋の空調がいまいち（効くまで時間がかかる）

2026-08-28 • via Nuitee
F
Fumito • solo_traveller • jp
10
2026-08-27 • via Nuitee
柳内 • solo_traveller • jp
9
Pros:

フロント対応◎

2026-08-27 • via Nuitee
W
Wang • solo_traveller • tw
8
Pros:

房間整潔度不錯，隔音不錯很好入睡。浴室乾濕分離，空間大。

Cons:

如果下大雨又拖大型行李的話，感覺上會有點距離。
雖然已經是雙床房的空間，但大行李箱不好攤開。

2026-08-26 • via Nuitee
R
RIEKO • couple • jp
9
また来たいです
Pros:

綺麗だった

Cons:

コインランドリーが混んでいた

2026-08-26 • via Nuitee
T
Takamitsu • solo_traveller • jp
10
Pros:

清潔感と風呂、トイレ別

Cons:

チェックインの際に、口頭で簡単にエレベーターでのカードキーの使い方についてアナウンスがあるとなお良かった

2026-08-26 • via Nuitee
M
Mayumi • couple • jp
5
2026-08-26 • via Nuitee
C
CHIEMI • solo_traveller • jp
6
2026-08-26 • via Nuitee
F
Feilan • couple • tw
9
2026-08-25 • via Nuitee
C
Ching Jung • family_with_children • tw
8
2026-08-25 • via Nuitee
P
Pak Long • solo_traveller • hk
9
2026-08-24 • via Nuitee
S
SHIHO • extended_group • jp
8
2026-08-23 • via Nuitee
K
KUN HONG • couple • tw
9
地點距離離車站很近 性價比很高
Pros:

浴室有乾濕分離 使用上更輕鬆

Cons:

房間空間較狹小 空間利用上比較可惜

2026-08-22 • via Nuitee
白井 • solo_traveller • jp
5
評価 部屋
Pros:

朝ごはん
ワシン丼

Cons:

シャワーの温度調節器が硬くて使用しづらい。

消臭スプレーが壊れて使えなかった。

2026-08-22 • via Nuitee
R
Risa • extended_group • jp
10
清潔さと美味しいご飯
Pros:

駅近できれいなホテル！朝食ビュッフェで宮城名物をたくさん食べられて大満足。部屋は十分な広さ、洗面所とおふろが広くて快適 (バスタブ広い)。

Cons:

思いつかない

2026-08-22 • via Nuitee
Y
YUKA • solo_traveller • jp
8
ストレスなく、快適に過ごせました。
Pros:

パジャマがお気に入りでした！上下分かれていて、サイズ感もちょうどよくて、今まで泊まったホテルで1番好きです！部屋が狭いかわりにトイレ、バスが完全に分かれていて、お風呂は浴槽だけではなく、スペースがあったのも快適でした。
ホテルの照明は暗いイメージでしたが、部屋の明かりも多く、明るく過ごせました。
チェックアウト後、荷物を預かっていただいた際も要冷蔵のものを冷蔵庫に入れてもらえて大変助かりました。また、ホテル前にバス停があるので、歩かずバスに乗ることもできたので良かったです。

Cons:

私が泊まった時期、予約したタイミングもあるかと思いますが、値段は結構高い印象です。それにしては部屋は小さめ。スーツケースも広げることはできましたし、長期滞在でなければなんの問題もないかと思います。
また、夏の時期というのと、私の価値観ではありますが、駅から微妙に離れているので、もう少し安いとありがたいなーとは少し思いました。

2026-08-22 • via Nuitee
E
ERI • couple • jp
9
2026-08-21 • via Nuitee
Y
Yosuke • couple • jp
1
Cons:

Checked in at Washington Hotel and ended up in a smoking room, even though I never knowingly booked one.
When I asked about it, staffs said that for reservations made via “overseas” sites like Booking.com, they don’t need to clearly state whether the room is smoking or non-smoking.
What surprised me more was how casually this was explained, almost as if it were my fault for not booking directly through the hotel. And this wasn’t just one staff member, I was given essentially the same explanation by two different staff.
Bit of a strange policy, especially since Booking.com is used by everyone, including Japanese guests, and most people outside Japan tend to assume “non-smoking” unless it’s clearly mentioned. It also left me wondering: is this just this particular hotel, or is this how Washington Hotels operate across Japan?
They eventually moved me to a non-smoking room, but only after quite a bit of back-and-forth. It certainly wasn’t something they offered readily.
Booking a room on this site? Hell yeah, bring some of your luck and maybe some air freshener!!

2026-08-21 • via Nuitee