Park Regis Kuta, Bali

it looks better on pictures. Rooms are small and beds also... no chairs on balconies. not enough fruits at breackfast, not real coffe....no vegeterial healthy menue...

Very good staff breakfast good. Easy access to all areas of kuta

Friendly very helpful staff. Pleasure to stay there

The pool was closed, breakfast was not very nice really carted to India people not North America.

Staff nice beds too hard and pool not up to standard

My husband and I stayed at this hotel whilst travelling around Bali. The room was spacious BUT the location on a cross junction of continuous noise traffic was horrendous, they didn’t mention that in the description. You couldn’t make it up about the pool the angled photograph make it look huge and amazing when you see it’s a small pool squeezed in between both sides of the hotel and totally overlooked, the sun loungers are filthy dirty, the towels were grey and frayed. The staff need some serious hospitality training because I would rate the hotel 2 stars. We completed as requested the satisfaction survey and handed to the receptionist only for her to open look at then put it under the desk....to which I can only assume the bin as it was pretty damming, that shows how much they care about there customers!

I would not recommend or stay there ever again

The property is very poor design, they put us to the room that very very far away from the elevator, and my sister has foot problems...
walk up and down not convenient. also it have no WIFI internet in the room, they says technician is working on that, but I stay for three days have nothing is fix, if I know it no WIFI I should not select this Hotel...
Its was a very bad time for the three days that I stay in this hotel, I request to refund my money.

Great place to stay clean tidy. Staff alsome. Cant wait to go back.

Had a pleasant stay at the pool suit. Good and clean place to stay if want to visit Kuta beach and away from all the noise and people. Lots of restaurant and 24hrs shops. However, the properties condition are not well maintained, aircon and tap kept leaking, kettle doesn’t function well and their iron and board are spoilt. Overall it was relaxing, just disappointed with the equipments in the room.

staffs were really nice to us!
I want to stay again. Thank you!

I stayed 3 weeks in a suite with plunge pool. Staff were wonderful.
Room was in poor condition and bathroom was unsatisfactory. Bath was filthy and drains smelly.
The PadiPadi restaurant was very nice and food was good and reasonably priced.
Breakfast was mediocre.
Telephone in room does not work for local or overseas calls.
I would not recommend this hotel unless you can get a renovated room.

Couldn't check in on time.
Room was nice.
Breakfast was average.
Found a cleaner in our room late one night after it had already been cleaned that day, asked at reception why he was in our room again and they said the deluxe pool rooms are serviced twice a day, the second cleaner didn't clean anything though when we walked in he was pretending to make the bed which had already been made that day and not touched since.
Room service rings door bell at around 10pm and if you don't answer rings continuously until you do. Struggled to get pool towels left in our room each day.
Room service dishes left in our room for 2 days even though room was cleaned.
Rats scratching in the roof keeps you up all night.

This hotel is nothing like what was pictured. We decided to stay here because we had a late flight and had to check out early of our previous hotel and needed a place to unwind and chill at before we departed.

horrible place! will not stay here again...i tried to cancel the reservation will not allow. it is in a very unsafe place.

Quiet and always restocking water. Safe environment. Friendly staff.

Nothing was great looked fine but quite a few things were broken. Beds hard, only used as an overnighted so wasn’t too fussed.

i stay here many time and i still love it, very spacious and clean and tidy, only feedback is the aircon need servicing, it very loud on the lowest setting

Comfortable room with great air-con. Would definitely stay here again!

Big space but pool was abit dirty. Hope the manegement will improve on that.

The front rooms on the road are very noisy. Traffic junction right outside