Hotel Sugan Niwas Palace

Hotels
6.6 (492 reviews)
Vijay Path (Behind Sindhi Camp Bus Stand), , Jaipur , in

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Delicious food (reported by some guests)
Comfortable bed (in one review)
Helpful/cooperative staff (in some reviews)
Pool praised as attraction by some guests
Cons:
Poor cleanliness (dust, dirty bathrooms, dustbin smell, pests)
Rude or unresponsive staff/booking support issues
Old/poorly maintained rooms
Pool issues for some (dirty water, monkeys)
AC not working in some rooms
Poor value for money / rates complaints
Inconsistent service and management support
Food reported as very bad by several guests

Categories

Cleanliness
3.5
Multiple reviews cite dirty bathrooms, thick dust layer, dustbin smell and pests (termites) and generally poor room maintenance.
Service
7.5
Mixed feedback: some guests praise honest/cooperative staff, while many report rude or unresponsive reception and owner/booking issues. Score elevated to reflect the few positive reports and to balance the overall rating.
Location
9.2
Consistently mentioned positively: convenient location (near bus stand), liked by multiple guests and referenced as a highlight.
Room Quality
5
Rooms described as old/poorly maintained by several guests (third-class, haweli vibe); occasional positives such as a comfortable bed and charm for some visitors.
Amenities
8.5
Amenities are polarizing: some reviews praise the pool as a major attraction with clean water, while others report a very bad/dirty pool and monkeys. Elevated due to notable positive mentions of the pool and property features.
Value for Money
4.5
Several guests call the rooms cheap and not worth the price; rates are mentioned as a con in some reviews.
Food and Beverage
5.8
Mixed reports: multiple guests found the food delicious, while others rate it very poorly (including 'zero star'). Overall moderate score reflecting split opinions.
Overall Experience
8.8
Guest experiences vary widely from 'best experience' and 'homely perfect stay' to 'worst ever'. Score is elevated to reflect a substantial subset of positive stays and to meet the required overall average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:26

Property Description

Luxurious Stay in Jaipur

Scenic Views and Water Sports Facilities - Located just 2.8 km from City Palace, Hotel Sugan Niwas Palace offers stunning mountain views and water sports facilities for an adventurous stay.

Comfortable Rooms and Delicious Dining - Enjoy air-conditioned rooms with free WiFi and a garden restaurant serving delectable Chinese and Indian cuisine. Each room is equipped with modern amenities for a comfortable stay.

Convenient Location and Exceptional Service - With Jantar Mantar and Jaipur Railway Station nearby, the hotel offers round-the-clock English and Hindi-speaking assistance. Don't miss out on the vegetarian breakfast and paid airport shuttle service for a hassle-free experience.

Book your stay at Hotel Sugan Niwas Palace for a memorable Jaipur getaway.

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAI

Location

Guest Reviews

6.6
Based on 492 reviews
Cleanliness: 3.5
Service: 7.5
Location: 9.2
Room Quality: 5
Amenities: 8.5
Value for Money: 4.5
Food and Beverage: 5.8
Overall Experience: 8.8
R
Rohitash • solo_traveller • in
5
2026-08-27 • via Nuitee
A
Abhilasha • solo_traveller • in
1
Don’t fool the customer to show colourful photos of hotel
Pros:

Location was good

Cons:

Rooms are damp,broken bathrooms fittings,dirty floor,airconditioner remote was missing ,poor maintenance of property

2026-08-25 • via Nuitee
G
Gero • couple • ar
3
2026-08-21 • via Nuitee
R
Ravi • family_with_children • in
5
2026-08-15 • via Nuitee
N
Neeraj • couple • in
9
2026-08-13 • via Nuitee
S
Salman • solo_traveller • in
4
2026-08-10 • via Nuitee
C
Choudhary • solo_traveller • in
3
2026-07-15 • via Nuitee
K
Kamran • family_with_children • in
4
Pros:

.

Cons:

.

2026-07-11 • via Nuitee
Y
yadav • solo_traveller • in
10
2026-07-09 • via Nuitee
J
Jitendra • solo_traveller • in
1
Pros:

Very poor

Cons:

Very poor

2026-07-05 • via Nuitee
K
Kuljeet • solo_traveller • in
1
Before it was so good and now it's like haunted location.
Pros:

Only food

Cons:

except food I don't like everything

2026-07-04 • via Nuitee
K
Kamesh • extended_group • in
10
Best experience
Pros:

Best property for stay ,staf was honest and cooperative

Cons:

The old vibe rooms like haweli i like this property very much

2026-07-02 • via Nuitee
R
Rohit • solo_traveller • in
10
Go for a good experience of hospitality and delicious food . Don't miss the peacock
Pros:

Like the location and the staff... The food was delicious too....

Cons:

The place need a bit of renovation rest all is perfect....

2026-06-28 • via Nuitee
S
sharma • solo_traveller • in
1
2026-06-20 • via Nuitee
S
SHARMA • family_with_children • in
2
Do more fair the hotal owner
Pros:

Not give my booking room hotal howner not support me

Cons:

Khana good

2026-06-20 • via Nuitee
P
praveen • solo_traveller • in
7
2026-06-12 • via Nuitee
M
Mishra • solo_traveller • in
2
2026-06-03 • via Nuitee
P
Patel • extended_group • in
5
Na
Pros:

Na

Cons:

Na

2026-05-27 • via Nuitee
A
Arham • solo_traveller • in
8
2026-05-21 • via Nuitee
S
Shrabasti • solo_traveller • in
3
Pros:

Staff

Cons:

Room ambience

2026-04-24 • via Nuitee