Riverside Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.3 (428 reviews)
20 Riverside Drive , West Chesterfield , us
+1 603-256-4200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
No breakfast
High price fluctuations

Categories

Cleanliness
9.58
Rooms were consistently mentioned as clean and well kept.
Service
10
Staff were described as friendly and helpful, providing good service throughout.
Location
10
Great location close to Brattleboro with peaceful views of the river.
Room Quality
9.58
Rooms deemed comfortable with some aspects needing updates.
Amenities
8.58
No restaurant or breakfast service; suggestions made for improvement.
Value for Money
9.08
Prices increased during stay which affected perceived value.
Food and Beverage
7.58
Multiple mentions of the absence of breakfast service.
Overall Experience
10
Overall positive sentiments with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:51

Property Description

Luxury on the Connecticut River:
Experience a luxurious stay at our hotel overlooking the picturesque Connecticut River, with convenient access to dining, hiking, skiing, and shopping in downtown Brattleboro.

Modern Amenities for Your Comfort:
Indulge in our complimentary high-speed Internet access and make use of our well-equipped exercise room during your stay.

Breathtaking River Views and Thoughtful In-Room Features:
Relax in guest rooms offering stunning river views, along with convenient amenities such as a coffee maker, desk, hair dryer, alarm clock, iron, and ironing board. Enjoy a smoke-free environment throughout the hotel.

Book your stay now to immerse yourself in luxury and comfort at our riverside hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 428 reviews
Cleanliness: 9.58
Service: 10
Location: 10
Room Quality: 9.58
Amenities: 8.58
Value for Money: 9.08
Food and Beverage: 7.58
Overall Experience: 10
K
Karen • extended_group • us
10
2026-08-21 • via Nuitee
S
Sandra • couple • us
9
Peace, quiet, tranquility and an awesome view!
Pros:

No breakfast served. Would have loved to have a little cocktail area on site as the location and view were phenomenal! But we had a little balcony and made our own cocktails and sat outside for the incredible view.

Cons:

We loved our entire stay!

2026-08-18 • via Nuitee
C
Christopher • couple • us
8
2026-08-16 • via Nuitee
C
Claudia • solo_traveller • us
8
Pros:

Quiet and relaxing

Cons:

There was no food availability onsite or nearby.

2026-08-06 • via Nuitee
A
Allison • solo_traveller • us
9
2026-08-05 • via Nuitee
K
Katherine • solo_traveller • us
8
2026-07-17 • via Nuitee
J
Judith • solo_traveller • us
7
Pros:

Location

Cons:

No breakfast; no food or bar available

Coffee machine in room did not work

2026-07-13 • via Nuitee
R
Richard • couple • us
7
2026-07-07 • via Nuitee
L
Leslie • solo_traveller • us
10
Best night's sleep near Bratt
Pros:

Lovely, clean room with extremely comfortable Sleep Number bed on a quiet property. We slept so well!

Cons:

Nothing, we wished we could've stayed longer

2026-06-22 • via Nuitee
P
Pauline • couple • us
8
2026-06-21 • via Nuitee
S
Steve • solo_traveller • us
10
Don't pass this hidden treasure up!
Pros:

What a great discovery this place was! If your goal is to let your mind wind down and your heart to swell a bit, this is where to come. The entire staff was very friendly, and went the extra distance to meet our sudden change in plans. The area is beautiful, as is this hotel. We couldn't recommend it more! This is THE PLACE to come, for anyone trying to decide!

Cons:

Zero complaints!

2026-06-20 • via Nuitee
M
Mary • couple • kw
10
Pros:

Perfect hotel on the river for a peaceful and serene mini getaway. It was very clean and spacious. I had a balcony room facing the river and it was perfect!

2026-06-13 • via Nuitee
C
Chitwood • solo_traveller • us
10
2026-06-07 • via Nuitee
E
Edward • extended_group • us
9
2026-05-29 • via Nuitee
W
Wilson • family_with_children • us
10
2026-05-29 • via Nuitee
D
Donald • solo_traveller • us
8
Nice hotel. Good location.
Pros:

Location was excellent.

Cons:

Breakfast

2026-04-26 • via Nuitee
M
Mary • solo_traveller • us
9
Lovely view of the CT River, quiet, clean and comfortable stay.
2026-04-09 • via Nuitee
L
Lisa • family_with_children • us
8
Very clean and comfortable, but nothing extra.
Pros:

It is very clean! The rooms are spacious and comfortable. Quiet location. There was fresh coffee every morning.

Cons:

There was fresh coffee in the morning. However, it was strangely placed. Instead of placing a coffee/tea counter in the lobby and having it available 24/7, to welcome guests upon arrival, the coffee/tea is in a room in the basement, and only available from 6sm-10am. There were no amenities. No restaurant, no bar, no pool, no hot tub. It almost felt deserted.

2026-04-07 • via Nuitee
L
Lauren • solo_traveller • us
9
2026-03-29 • via Nuitee
E
Elizabeth • couple • us
10
Beautiful hotel - beautiful location
Pros:

There was no breakfast included

Cons:

The WiFi connection wasn’t so good

2026-03-15 • via Nuitee