ALUNA Ben Thanh Hotel

Hotels
7.5 (656 reviews)
48-50 Nguyen An Ninh , Ho Chi Minh City , VN
+84 28 3939 0048

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Halal breakfast
Cons:
Cleanliness issues
Outdated room quality

Categories

Cleanliness
6
There were issues with cleanliness mentioned, including ants on the bed.
Service
9
Staff were consistently described as friendly and helpful, particularly Stella and Suzy.
Location
8.5
The hotel is well-located near Ben Thanh market, a favorable aspect highlighted in multiple reviews.
Room Quality
6.5
Several reviews suggested that room quality was poor, including outdated furniture and small beds.
Amenities
7.5
Some amenities were appreciated, such as halal breakfast and wrapping service; however, limited vegetarian options were noted.
Value for Money
7
Reviews indicated potential overcharging for the location, with a feeling that better value could be found.
Food and Beverage
8
Halal breakfast was well-received, although options for vegetarians were limited.
Overall Experience
7.5
Overall experience was mixed; while there were positives, issues with cleanliness and room quality detracted from it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Convenient Location
Located in the heart of Ho Chi Minh City, ALUNA Ben Thanh Hotel offers easy access to popular attractions like Tao Dan Park and Ben Thanh Street Food Market. With the city centre just 300 metres away, guests can immerse themselves in the vibrant local culture.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a restaurant, a 24-hour front desk, and free WiFi. The hotel's concierge service ensures that all needs are met promptly, enhancing the overall experience.

Nearby Attractions
Explore the city with ease as ALUNA Ben Thanh Hotel is close to key landmarks like Takashimaya Vietnam and Ho Chi Minh City Hall. Whether for business or leisure, the hotel's proximity to Tan Son Nhat International Airport makes travel convenient.

Experience the best of Ho Chi Minh City at ALUNA Ben Thanh Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7.5
Based on 656 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
S
SITI YUSNITA • family_with_children • my
8
2026-10-16 • via Nuitee
S
Steve Michael Macam • couple • au
10
2026-10-14 • via Nuitee
H
Hakob • couple • ru
1
2026-10-12 • via Nuitee
M
Mohamed • solo_traveller • ro
1
Pros:

Bad place not clean,alot of ants and cockroaches on the bed,noises around

2026-10-10 • via Nuitee
R
Rozifah • solo_traveller • my
9
Pros:

I had a wonderful stay at this hotel! The staff especially Stella and Suzy were friendly, welcoming, and always ready to help. The room was clean, comfortable, and well-maintained. The atmosphere was relaxing, and the overall service was excellent. The location was also convenient, making it easy to get around. I really enjoyed my stay and would definitely recommend this hotel to anyone looking for a comfortable and pleasant experience. I would love to stay here again!

2026-10-10 • via Nuitee
F
Filip Van Trung • couple • se
10
2026-10-09 • via Nuitee
N
NUR YASMINE IZRA • solo_traveller • my
10
Pros:

everything

Cons:

nothing

2026-10-09 • via Nuitee
M
Meng • solo_traveller • kh
7
2026-10-08 • via Nuitee
F
Fadzliah • family_with_children • bn
7
comfortable
Pros:

The room was spacious, and it is at the Malaysian street so easy to walk around to find Halal Food. They provide Halal Breakfast (nasi goreng, mee goreng, bubur, fresh fruits, bread etc).

The bellboy were nice and very helpful. One of the staff named Stella was very nice and friendly. She can speak English.

Cons:

We stayed at room 1206 which was on the 12th floor ... our toilet was leaking from the ceiling, and we cannot control the water heater.

If you're a Bruneian or Malaysian, the hotel uses 2 pinplug but don't worry, you can tell the receptionist and ask them to buy for you .. it is only for RM10.

2026-09-16 • via Nuitee
T
Trenttran • solo_traveller • au
6
Money saving hotel
Pros:

Location

Cons:

Poor breakfast

2026-09-16 • via Nuitee
P
Petr • solo_traveller • cz
7
2026-09-14 • via Nuitee
S
Suraya • extended_group • my
8
This hotel is very convenient for me to shop at Ben Thanh market. Suzy at the reception is very friendly and very helpfu
Pros:

Very close to Ben Thanh market & Halal food street. Breakfast is also halal.

Cons:

Maybe touch up the paint on the walls to refresh the hotel look. Should do pest control to avoid ants in the room. Breakfast is okay, but can be better by offering more protein spread.

2026-09-07 • via Nuitee
J
Jia • couple • my
10
2026-09-06 • via Nuitee
H
Hidayah • extended_group • my
9
2026-09-01 • via Nuitee
F
FARAH IZZATI • family_with_children • my
6
Quite okay for the price and location and just place to sleep.
Pros:

The location is the bestt

Cons:

The shower room, the bidet.

2026-09-01 • via Nuitee
M
Muhammad Hanafi • solo_traveller • my
8
Pros:

It has halal food for breakfast. The staff were very friendly!

Cons:

Not sound proof.

2026-08-30 • via Nuitee
Z
Zainezam • couple • my
10
Nice & clean
Pros:

The property is very convineance .. Also the staff Ms Stella is very helpfull & nice person . Yq Ms Stella

Cons:

I knew it from tiktok someone review it before

2026-08-27 • via Nuitee
W
Wajihah • couple • bn
7
2026-08-25 • via Nuitee
J
Jamiah • solo_traveller • ph
8
Pros:

The location near shopping

2026-08-24 • via Nuitee
S
Suhaili Hanani binti • extended_group • my
10
Will repeat and recommend the hotel
Pros:

Halal food. got water heater and easy access and close to attraction place.

Cons:

The water heater got no signage and a bit tricky to manage its temperature

2026-08-19 • via Nuitee