ALUNA Ben Thanh Hotel

Hotels
7.5 (564 reviews)
48-50 Nguyen An Ninh , Ho Chi Minh City , vn

listing image 1
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Children allowed

Facilities

Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Halal breakfast
Cons:
Cleanliness issues
Outdated room quality

Categories

Cleanliness
6
There were issues with cleanliness mentioned, including ants on the bed.
Service
9
Staff were consistently described as friendly and helpful, particularly Stella and Suzy.
Location
8.5
The hotel is well-located near Ben Thanh market, a favorable aspect highlighted in multiple reviews.
Room Quality
6.5
Several reviews suggested that room quality was poor, including outdated furniture and small beds.
Amenities
7.5
Some amenities were appreciated, such as halal breakfast and wrapping service; however, limited vegetarian options were noted.
Value for Money
7
Reviews indicated potential overcharging for the location, with a feeling that better value could be found.
Food and Beverage
8
Halal breakfast was well-received, although options for vegetarians were limited.
Overall Experience
7.5
Overall experience was mixed; while there were positives, issues with cleanliness and room quality detracted from it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Convenient Location
Located in the heart of Ho Chi Minh City, ALUNA Ben Thanh Hotel offers easy access to popular attractions like Tao Dan Park and Ben Thanh Street Food Market. With the city centre just 300 metres away, guests can immerse themselves in the vibrant local culture.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a restaurant, a 24-hour front desk, and free WiFi. The hotel's concierge service ensures that all needs are met promptly, enhancing the overall experience.

Nearby Attractions
Explore the city with ease as ALUNA Ben Thanh Hotel is close to key landmarks like Takashimaya Vietnam and Ho Chi Minh City Hall. Whether for business or leisure, the hotel's proximity to Tan Son Nhat International Airport makes travel convenient.

Experience the best of Ho Chi Minh City at ALUNA Ben Thanh Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 564 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
N
Ngoc • extended_group • us
5
2026-03-12 • via Nuitee
H
HazimRadzuan • family_with_children • bn
9
2026-03-12 • via Nuitee
M
messi • family_with_children • cn
10
Pros:

Check-in and check-out were quick and seamless. The front desk team was efficient and welcoming, suzy is helpful

Cons:

no

2026-03-12 • via Nuitee
N
Nachman • solo_traveller • il
3
2026-03-11 • via Nuitee
R
RAJESH KOUSHIK • couple • in
8
Good stay
Pros:

On checkin in at 7pm in the evening when I said I didn’t like the wall view from the room window, Suzy the receptionist asked me to cancel the booking and look elsewhere! When I asked for another room, then I was immediately accommodated on a different floor with a better view. Other than this first experience, Everything was nice about this property. The staff is very helpful, daily house keeping was done, the room and bathroom was nice, good breakfast spread and comfortable bed. Location quite good. Good value for money

Cons:

WiFi network not strong

2026-03-10 • via Nuitee
M
messi • family_with_children • cn
10
Pros:

不错，好，前台suzy服务不错，安静，不吵闹

2026-03-10 • via Nuitee
C
Christian • family_with_children • dk
7
2026-03-09 • via Nuitee
M
Minh • couple • us
5
Cons:

The rooms were small, breakfast not good, sink was not draining, room felt stuffy. Room was non-refundable.

2026-03-09 • via Nuitee
N
Nguyễn • extended_group • vn
3
Khôgn đáng tiền
Pros:

Vị trí thuận lợi, tiện đi thăm quan các điểm lân cận

Cons:

Khách sạn quá chật và quá cũ

2026-03-09 • via Nuitee
R
Retagitaria • family_with_children • id
7
Cons:

My room at 3rd floor smelly

2026-03-09 • via Nuitee
T
Tsuchiya • family_with_children • jp
6
Cons:

I think it's just a problem in my room, but the outdoor units of some of the outdoor units of several air conditioners in other rooms were clustered together outside the wall, and a low-frequency noise was constantly coming from there.

2026-03-07 • via Nuitee
F
Fazli Shah • family_with_children • my
1
2026-03-06 • via Nuitee
T
Tommy • couple • us
8
2026-03-06 • via Nuitee
H
Hán • couple • vn
8
2026-03-05 • via Nuitee
B
B • family_with_children • in
1
Pros:

Hotel not as seen in pictures. Very poor upkeep, dirty linens, pests in room, flush not working. All guests had same experience

Cons:

Hotel not as seen in pictures. Very poor upkeep, dirty linens, pests in room, flush not working. All guests had same experience

2026-03-05 • via Nuitee
H
Helene • couple • be
7
Idéal pour un passage
Pros:

L’emplacement est idéal , proche de tout, dans une rue calme .

Cons:

Le personnel n’est pas du tout flexible , nous avons été déçu . cafard dans le couloir .

2026-03-05 • via Nuitee
N
Nam Cung Huy • family_with_children • vn
1
2026-03-05 • via Nuitee
H
Hen • couple • vn
8
2026-03-05 • via Nuitee
M
Moe Zin • family_with_children • mm
3
2026-03-05 • via Nuitee
T
Thi Huong • couple • no
10
2026-03-05 • via Nuitee