ALUNA Ben Thanh Hotel

Hotels
7.5 (651 reviews)
48-50 Nguyen An Ninh , Ho Chi Minh City , vn

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Halal breakfast
Cons:
Cleanliness issues
Outdated room quality

Categories

Cleanliness
6
There were issues with cleanliness mentioned, including ants on the bed.
Service
9
Staff were consistently described as friendly and helpful, particularly Stella and Suzy.
Location
8.5
The hotel is well-located near Ben Thanh market, a favorable aspect highlighted in multiple reviews.
Room Quality
6.5
Several reviews suggested that room quality was poor, including outdated furniture and small beds.
Amenities
7.5
Some amenities were appreciated, such as halal breakfast and wrapping service; however, limited vegetarian options were noted.
Value for Money
7
Reviews indicated potential overcharging for the location, with a feeling that better value could be found.
Food and Beverage
8
Halal breakfast was well-received, although options for vegetarians were limited.
Overall Experience
7.5
Overall experience was mixed; while there were positives, issues with cleanliness and room quality detracted from it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

Convenient Location
Located in the heart of Ho Chi Minh City, ALUNA Ben Thanh Hotel offers easy access to popular attractions like Tao Dan Park and Ben Thanh Street Food Market. With the city centre just 300 metres away, guests can immerse themselves in the vibrant local culture.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a restaurant, a 24-hour front desk, and free WiFi. The hotel's concierge service ensures that all needs are met promptly, enhancing the overall experience.

Nearby Attractions
Explore the city with ease as ALUNA Ben Thanh Hotel is close to key landmarks like Takashimaya Vietnam and Ho Chi Minh City Hall. Whether for business or leisure, the hotel's proximity to Tan Son Nhat International Airport makes travel convenient.

Experience the best of Ho Chi Minh City at ALUNA Ben Thanh Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7.5
Based on 651 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
S
Suhaili Hanani binti extended_group my
10
Will repeat and recommend the hotel
Pros:

Halal food. got water heater and easy access and close to attraction place.

Cons:

The water heater got no signage and a bit tricky to manage its temperature

2026-08-19 via Nuitee
K
Kim family_with_children dk
7
Meget støj på værelse
Pros:

Beliggenheden er den bedste da Ben Thanh marked er lig i nærhed og morgenmad var også fint.
Renligheden er også OK.
Prisen er også OK.

Cons:

2-personer værelse var meget larmende pga. mange hængte ventilatorer udenfor. Vi kunne ikke sove pga. larm.
Jeg bad om at skifte til et andet værelse men personale sagde at alle 2-personer værelse er de samme, vi skal betale ekstra så ville de finde delux-værelse til os som ikke ville larme.
Receptionist var ikke meget hjælpsom da jeg spurgte om tour i Saigon og andre tinge.

2026-08-18 via Nuitee
F
Faii Srj solo_traveller bn
8
2026-08-13 via Nuitee
K
Khadijah solo_traveller bn
8
2026-08-12 via Nuitee
S
shaymaa couple au
10
Pros:

Clean & quick service

2026-08-09 via Nuitee
Z
ZULAIKHA VERONICA YUDI BINTI family_with_children my
7
Good
Pros:

The location near to benh tahn market

Cons:

Its not that i dont like. Just to inform u that drinks in the fridge are not free. If u drink u have to pay during check out.

2026-08-09 via Nuitee
Y
YJ solo_traveller tw
7
2026-08-04 via Nuitee
S
Sarina solo_traveller sg
7
Pros:

Good location with many halal food around. Good that they provide halal breakfast too.

Cons:

Need improvement on the hygiene.

2026-07-20 via Nuitee
M
Mohammad Bahruddin couple bn
7
2026-07-15 via Nuitee
N
Norazni solo_traveller my
9
2026-07-15 via Nuitee
Y
Yong extended_group bn
5
Pros:

This hotel provides Halal breakfast 👍

Cons:

need to change new bath towel

2026-07-07 via Nuitee
F
Fazrul Imran family_with_children my
9
Perfect place for muslim travellers with families
Pros:

For muslim travellers, the hotel is halal cerified and near to halal restaurant. The frontliners are friendly and helpful. Suzy has suggested a lot of places to go and how to get the places by public transport. She is very friendly. A boutique hotel with personalised touch, as good as 5 star services.

Cons:

A bit crowded

2026-07-06 via Nuitee
S
Shivam solo_traveller in
1
Extremely dirty and old room. I checked out 3 days before as the room was extremely bad.
Pros:

Location

Cons:

Extremely dirty and old room.

2026-07-06 via Nuitee
A
Andrew couple au
4
Can’t be bothered
Pros:

Location

Cons:

Pillows and bathroom

2026-07-04 via Nuitee
H
Hjh.Saudah solo_traveller sg
5
Pros:

Good location. Friendly staff and easy to find Halal food around the area...

Cons:

It's not elderly friendly...have to used the stairs to the lobby and there's no handrail in the toilet.

2026-07-02 via Nuitee
S
Siti Nur Atikah family_with_children sg
10
Stella and Suzy and staff are very welcoming. She helped to arrange our booking quickly and she was very pleasant. She
Pros:

It was very near to Ben Than Market, Halal food restaurant, Muslim clothing stores and best of all their buffet is halal. It was super convenient since we are travelling with two very young kids

Cons:

There were no baby chair during the buffet breakfast.

2026-06-24 via Nuitee
T
Tuy Loan couple vn
7
2026-06-22 via Nuitee
M
Mazri couple my
6
2026-06-21 via Nuitee
J
James couple us
7
Pros:

Pretty economical , no thrills
No breakfast , no pool .
Just good place to lay head and sleep during transfer through HCM

2026-06-21 via Nuitee
A
Ardi solo_traveller id
9
Pros:

Location

Cons:

None

2026-06-07 via Nuitee