Fiesta Inn Chetumal

Hotels
•
Fiesta Inn
8.6 (1280 reviews)
Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro , Chetumal , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Swimming pool
Restaurant
Room service
Terrace
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.65
Some reviews mentioned cleanliness issues, such as the bathrooms having mold and general wear in the facility.
Service
9.15
Positive feedback regarding the staff's attentiveness and helpfulness despite some negative experiences.
Location
9.15
The location was frequently highlighted as a strong point in the reviews.
Room Quality
8.15
Rooms are generally clean and comfortable, but some reviews noted outdated furnishings.
Amenities
8.15
The hotel offers amenities like a pool, but some issues with the pool quality were mentioned.
Value for Money
8.65
Many reviews suggested that the hotel offered good value considering the price.
Food and Beverage
9.15
Several reviews praised the breakfast and food options available.
Overall Experience
8.75
Overall, guests reported a satisfactory experience, with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:52

Property Description

Luxurious Amenities

Fiesta Inn in Chetumal offers a blend of modern comfort and traditional charm, with each air-conditioned room featuring stylish décor and essential amenities like a flat-screen TV and Wi-Fi.

Culinary Delights

Indulge in authentic Mexican cuisine at the on-site restaurant or sip on cocktails at the sky bar while enjoying panoramic views. For more dining options, explore nearby eateries just a short walk away.

Convenient Location

Situated near the bay and close to popular attractions like the Museum of Mayan Culture, Fiesta Inn provides easy access to the best of Chetumal. Plus, with a fitness center, outdoor pool, and meeting facilities, your stay is sure to be both relaxing and productive.

Experience the perfect blend of comfort and convenience at Fiesta Inn Chetumal - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1280 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.75
S
Sergio Ricardo • extended_group • mx
5
Pros:

LAS INSTALACIONES DE LA ALBERCA LES FALTA MANTENIMIENTO

Cons:

QUE NO PUDIERAS LLEVAR NADA DE COMER O TOMAR DENTRO DEL AREA DE ALBERCA SIN QUE LO COMPRARAS EN EL HOTEL

2026-04-29 • via Nuitee
C
Cime • solo_traveller • mx
10
Pros:

La atención

2026-04-27 • via Nuitee
S
Sosa • solo_traveller • mx
7
Pros:

ubicacion

Cons:

Ruidos, goteras

2026-04-21 • via Nuitee
M
Mendoza Ponce • family_with_children • mx
10
BIEN
Pros:

MUY COMODO TODO, MUY BONITO, LO QUE ESPERARIAS DE UN HOTEL DE CADENA
INSTALACIONES LIMPIAS
INSTALACIONES ACCESIBLES
ATENCION AL CLIENTE BIEN
SERVICIO A LA HABITACION BIEN

Cons:

QUE EL ESTACIONAMIENTO SUBTERRANEO CONECTARA DIRECTO CON LAS HABITACIONES SIN PASAR POR EL LOBI
EL COSTO ES ALTO, LA CIUDAD DE CHETUMAL ES COSTOSA

2026-04-21 • via Nuitee
G
Gabriella • solo_traveller • us
9
Pros:

The car rental company I used is located at the hotel

Cons:

I've stayed here before and their buffet breakfast and continental breakfast has decreased in selections and increased a lot in price. The room I was in needs refurbishment from bathroom to curtains

2026-04-16 • via Nuitee
F
Fidencio • solo_traveller • mx
10
2026-04-16 • via Nuitee
L
laura regina • couple • mx
10
2026-04-14 • via Nuitee
G
Guerra • solo_traveller • bz
9
2026-04-13 • via Nuitee
B
BERNARD • family_with_children • fr
10
Pros:

Accueil sympathique. Chambre calme, spacieuse, bien équipée. Belle vue sur la mer
Le parking couvert et privé (à réserver car peu d'emplacements disponibles) est un vrai plus

Cons:

L'eau de la petite piscine est fraîche. Piscine très exiguë (en fait 2 grands baquets). Sur le toit et à débordement : vue magnifique

2026-04-13 • via Nuitee
X
Xhana • couple • bz
7
2026-04-12 • via Nuitee
A
Alecia • solo_traveller • bz
10
I would definitely stay here again.
Pros:

Roof top pool, restaurant and bar. Beautiful. Rooms modern and clean.

2026-04-11 • via Nuitee
J
James • couple • us
8
Great proximity to the ferry terminal
Pros:

Close to the ferry terminal.

Cons:

Pool deck was king of rickety but the pool was nice.

2026-04-10 • via Nuitee
K
Kendra • family_with_children • bz
9
2026-04-10 • via Nuitee
R
Rafael • family_with_children • us
3
Pros:

Nothing

Cons:

On your website it states they have 24hr shuttle but they don't. The hotel never picked up when we called them to pick us up from the airport. When we checked in they said the shuttle only worked from 8am to 3pm. Which didn't work with our time either for our return flight. Disappointing because this was one of the reasons I choose this hotel. The price was not worth the room felt and smelled dirty.

2026-04-10 • via Nuitee
T
Tiffany • family_with_children • bz
7
2026-04-07 • via Nuitee
I
Irena • couple • ch
9
2026-04-07 • via Nuitee
J
Jasmine • extended_group • bz
7
2026-04-06 • via Nuitee
M
Margaretha • solo_traveller • mx
6
2026-04-03 • via Nuitee
F
Franco • extended_group • bz
8
Great and quality!
Pros:

Free pleasure and time

Cons:

Was great but the quality has fell off a little but still awesome

2026-04-03 • via Nuitee
B
Brenda • family_with_children • mx
9
2026-04-02 • via Nuitee