St James Gate by Bower Boutique Hotels

Hotels
8.3 (441 reviews)
14 Church Street , Moncton , ca

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Cons:
No hot water
Loud noises

Categories

Cleanliness
7.13
While some reviews mentioned cleanliness, others pointed out issues such as mildew smells and overall room quality.
Service
9.1
Most reviews praised the staff service, though there were a couple of mentions about communication issues.
Location
9.14
Strongly highlighted as a positive aspect across multiple reviews, with a prime setting near local attractions.
Room Quality
7.59
Mixed sentiments about room quality with mentions of old rooms and uncomfortable beds.
Amenities
8.12
Recognition of nice amenities like good showers and clean facilities, though some features were criticized.
Value for Money
8.08
General agreement on decent value, considering the location and room cleanliness.
Food and Beverage
8.63
No negative comments about food and beverage services, indicating a standard quality for this hotel tier.
Overall Experience
8.6
Most guests expressed a desire to return, reflecting a positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Luxurious Stay in Downtown Moncton

Award-Winning Dining Experience
Indulge in exquisite cuisine at the St. James' Gate restaurant and bar, renowned for its culinary delights and inviting ambiance.

Modern Amenities for Comfort
Relax in style with a 42-inch flat-screen TV, iPod docking station, and heated floors in every air-conditioned guest room, ensuring a comfortable and enjoyable stay.

Convenient Location for Exploring
Explore nearby attractions like the Capital Theatre and Magnetic Hill Park, with the Wheeler Park Power Centre mall just a short drive away.

Book your stay at St James Gate by Bower Boutique Hotels for a memorable experience in Moncton!

Important information:

The front desk hours are from 08:00 to 21:00 daily. No staff will be available after this time unless there is an emergency. A phone number for after-hours will also be given to guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQM

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CAD 18 per day.

Location

Guest Reviews

8.3
Based on 441 reviews
Cleanliness: 7.13
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
R
Robert • couple • ca
10
Pros:

Excellent location, great check in.

2026-03-21 • via Nuitee
T
Theriault • couple • ca
6
Pros:

Propre et bien situé

Cons:

Le bruit, très mal isolé et pas de rideaux foncés donc besucoup de clareté.

2026-03-12 • via Nuitee
K
Krista • couple • ca
9
2026-03-09 • via Nuitee
S
Steve • couple • ca
8
Great, but...
Pros:

We had a small issue and the staff were quick to respond and correct/help. We did have to move to another room but it was all good. Bed was comfy. Everything was what we expected.

Cons:

I'm not a fan of no one on site. I understand why but its not cheap to stay for a night and you are all on your own if something goes wrong. So while there the toilet didn't work and no one was available to fix it. They moved us to another room but everything was on us. I went for coffee in the morning and walked over broken glass someone had left all o er the front door. If I was in different shoes I would have e cut my feet all to pieces. Like I said with no one on site its on you as a guest and $250 + a night is a bit much.

2026-03-06 • via Nuitee
D
Danielle • couple • ca
5
Could have had a better rest elsewhere.
Pros:

The room was immaculately clean. The presentation of the room was wonderful with subtle touches like robes and complimentary ear buds!

Cons:

Slightly noisy. I'm not sure from what but loud hammering and maybe music later on from the restaurant? We realised when we saw the "complimentary ear buds".

Mattress and pillows were not great unfortunately. The mattress was too firm to get comfortable.

The bathroom wasn't very private. Yes, it was a separate room, but besides a thin, mid-wall privacy film on the shower walls, you could see through the entire rental. It could be charged to a thicker, and full length privacy film on the shower walls so that you can't see the bed from the toilet.😬

2026-03-01 • via Nuitee
M
Meaghan • couple • ca
10
Pros:

Self check in, convenient location above the restaurant, cozy room and the tub was amazing!

Cons:

Not a thing!

2026-02-26 • via Nuitee
J
Jenn • solo_traveller • ca
10
2026-02-25 • via Nuitee
L
Lucie • couple • ca
10
Pros:

Everything :)

2026-02-12 • via Nuitee
R
Ryan • couple • ca
3
Pros:

Being close to downtown

Cons:

The noise when entering there was a lot of construction going on lot of banging non stop. Also the lobby was packed with people until 11pm no where's to sit.

2026-02-11 • via Nuitee
G
Gabrielle • couple • ca
10
2026-02-09 • via Nuitee
F
frig • solo_traveller • ca
10
Very relax set up
Pros:

The location and cosyness of the room
The lady on the phone was very nice!

Cons:

Receving to many emails and textes at the same time from booking.com

2026-01-29 • via Nuitee
M
Mary-Kathryn • couple • ca
10
2026-01-25 • via Nuitee
C
Chantal • extended_group • ca
5
Not nearly pleasant as last weeks stay
Pros:

The location is great. The bed was comfortable. The robes are a nice touch.

Cons:

There was not enough hot water. The soaker tub could only be partially filled. We were expecting a different room as per the description. When we called the hotel directly, the lady was rude. Also, they furniture dragging at 8am was very disruptive

2026-01-22 • via Nuitee
C
Corey • couple • ca
8
2026-01-21 • via Nuitee
G
goldrich • couple • ca
10
Pros:

Great property and really nice room highly recommend!

2026-01-21 • via Nuitee
C
Cheryl • couple • ca
9
Clean, comfortable and very welcoming. Tks
Pros:

Everything !! The stairs were a little tough when staying on the 3rd floor for someone with a heart condition, but I'd still come back. The location is prime for anyone from out if town attending an event at the Capitol Theater. The thought given to client care was wonderful. The cleanliness and welcoming feeling was great. We're scoping out all events from the Capitol Theater now as we can't wait to come back.

Cons:

The stairs, but there is no way around that. Hard taking luggage up to the 3rd floor but we managed. It wouldn't deter us from coming back..

2026-01-20 • via Nuitee
S
Sebastien • couple • ca
8
Great location
Pros:

Everything was good, clear directions for check in/out. Great location in the city, and nice spacious room.

Cons:

Cold water for shower, there was no hot water

2026-01-20 • via Nuitee
A
Amanda • couple • ca
9
2026-01-20 • via Nuitee
C
Christine • couple • ca
9
2026-01-20 • via Nuitee
M
Maria Teresa • couple • ca
9
Overall a great experience but not having elevators should be written on your website.
Pros:

We liked the location.

Cons:

No elevators.

2026-01-19 • via Nuitee