Harbour Sails Motor Inn

Hotels
8.4 (1190 reviews)
23 Goondoon Street , Gladstone , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent central location within walking distance to ferry, waterfront and restaurants
Friendly, accommodating and helpful staff
Rooms are spacious and comfortable (good for families)
Generally clean and tidy rooms
Onsite guest laundry
Good parking availability
Good value / affordable pricing
Comfortable beds
Cons:
Occasional noise (street/Thursday night)
Some guests reported cleanliness/maintenance issues (musty AC, blanket odor, running toilet)
Low water pressure in some showers
BBQ had no gas bottle
No sink in kitchenette for some units
Lack of hanging space / missing clothes hooks in a room
No power point on one side of the bed for one report
At least one instance of denied extra towels

Categories

Cleanliness
7.6
Many guests described rooms as clean and tidy, but a few notable issues (blanket smelled of urine for one guest, musty-smelling air conditioner, and a running toilet) produced mixed cleanliness impressions.
Service
8.8
Staff were repeatedly described as friendly, accommodating and helpful (checking in late, going above and beyond), contributing strongly to positive stays.
Location
9.4
Consistently praised: walking distance to the waterfront, ferry terminal, restaurants and central amenities — repeatedly cited as a major strength.
Room Quality
8.6
Rooms widely described as spacious, comfortable and family-friendly; some shortcomings noted such as low shower water pressure, no sink in kitchenette, limited hanging space and a missing power point by the bed.
Amenities
7.4
Onsite guest laundry and ample parking were positives, but guests reported drawbacks (BBQ had no gas bottle, kitchenette sink absent, occasional shortages like refused extra towels) leading to a mixed view of amenities.
Value for Money
8.8
Multiple guests mentioned great prices and that the property was affordable — overall perceived as good value for the location and room size.
Food and Beverage
8.4
Not discussed in detail in reviews; nearby pub and restaurant options were noted. Standard quality for this hotel tier.
Overall Experience
8.2
Overall stays were pleasant with many guests saying they'd return; positives (location, staff, roomy/comfortable rooms) outweighed occasional negatives like noise or isolated maintenance/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:02

Property Description

Luxurious Accommodation:
Harbour Sails Motor Inn in Gladstone offers elegant 4-star accommodation with well-appointed rooms equipped with modern amenities like air conditioning, fridge, and free WiFi. The cozy beds with crisp linens ensure a comfortable stay for all guests.

Relaxing Outdoor Area:
Guests can unwind and soak up the sun by the inviting outdoor swimming pool or enjoy a leisurely stroll in the lush garden. The hotel's barbecue facilities are perfect for a delightful evening of grilling and socializing with loved ones.

Convenient Services:
With complimentary shuttle service, luggage storage, and family rooms available, Harbour Sails Motor Inn ensures a hassle-free and enjoyable stay for every guest. The proximity to Gladstone Marina and the airport adds to the convenience of this charming property.

Book now for a memorable stay at Harbour Sails Motor Inn.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GLT

Location

Guest Reviews

8.4
Based on 1190 reviews
Cleanliness: 7.6
Service: 8.8
Location: 9.4
Room Quality: 8.6
Amenities: 7.4
Value for Money: 8.8
Food and Beverage: 8.4
Overall Experience: 8.2
K
Kathy • couple • au
9
Reception stayed open late when our flight was delayed.
Pros:

This was a great location to catch the ferry to Heron Island, easy walking distance to the marina.

2026-10-23 • via Nuitee
D
Dawes • family_with_children • au
8
Very comfortable and enjoyable.
Pros:

My Grandchildren enjoyed the pool; everything was clean and I would recommend this Motel.

Cons:

Nothing

2026-10-20 • via Nuitee
A
Anit • family_with_children • au
8
2026-10-18 • via Nuitee
D
Dean • family_with_children • au
8
2026-10-18 • via Nuitee
A
Andrea • solo_traveller • au
8
Pros:

Location, great customer service

2026-10-12 • via Nuitee
M
Melissa • solo_traveller • au
8
2026-10-11 • via Nuitee
L
liz • solo_traveller • au
9
2026-10-08 • via Nuitee
M
Maranelle • solo_traveller • au
10
Great place to stay. Staff A+++
Pros:

Very comfortable bed, room nice and roomy.
Staff A+++.
Highly recommend.

Cons:

The only thing was there's a lot of building works around the area, only affects street access.

2026-10-08 • via Nuitee
L
liz • solo_traveller • au
9
Pros:

The accommodation was good as it accommodated a 3 generation family and was very close to the Heron Island ferry, which we could walk to. It was also very close to restaurants.

Cons:

In the apartment, which was next to reception, every time anyone rang the reception bell, it woke the children up as the bell was very loud. The wall in the apartment is very thin , and the noise of talking came through the walls at 4.00am in the morning.

2026-10-08 • via Nuitee
B
Brian • solo_traveller • au
9
2026-09-19 • via Nuitee
B
Brett • couple • au
8
2026-09-13 • via Nuitee
P
Priscilla • extended_group • au
9
Comfortable place to sleep
Pros:

Clean and comfortable

2026-09-08 • via Nuitee
C
Charlotte • solo_traveller • au
9
Pros:

The on site managers were very friendly and accommodating. They kept the office open for us as we were arriving late.

2026-09-02 • via Nuitee
B
Brad • solo_traveller • au
8
2026-09-02 • via Nuitee
M
Mihaly • couple • au
10
2026-09-01 • via Nuitee
M
Mihaly • couple • au
10
2026-08-31 • via Nuitee
G
Gerry • couple • au
8
2026-08-29 • via Nuitee
N
Neil • couple • au
7
2026-08-28 • via Nuitee
C
Charlotte • extended_group • au
7
2026-08-27 • via Nuitee
H
Helen • solo_traveller • au
10
Pros:

Staff moved our booking to ground floor on arrival

2026-08-22 • via Nuitee