Holiday Inn Express & Suites San Antonio Frost Bank Center by IHG

Hotels
•
Holiday Inn Express
8.8 (337 reviews)
2027 SE Loop 410 , San Antonio , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Maintenance issues
Inconsistent room quality
Value concerns

Categories

Cleanliness
8.44
Room cleanliness was praised but some rooms had maintenance issues.
Service
9.41
Staff received positive mentions for being friendly and accommodating.
Location
8.95
Good location with easy access to work and local amenities.
Room Quality
7.9
Some rooms had issues like strong paint smell and cleanliness concerns.
Amenities
8.93
Amenities like the breakfast buffet received positive feedback.
Value for Money
8.39
Mention of not being a great value suggests a lower perception.
Food and Beverage
9.44
Breakfast was mentioned positively, though some issues were noted.
Overall Experience
8.91
Overall experiences were mixed, with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:45

Property Description

Luxurious Amenities

The Holiday Inn Express & Suites San Antonio SE by AT&T Center offers a blend of comfort and convenience. Enjoy the outdoor pool and fitness centre during your stay. The rooms are equipped with modern amenities such as a cable TV, microwave, and refrigerator.

Convenient Location

Situated near Martindale Army Air Field, this hotel provides easy access to popular attractions like the San Antonio River Walk and The Alamo historic site. Explore the city with ease and return to the comfort of your room at the end of the day.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk and complimentary parking. Whether you are traveling for business or leisure, the Holiday Inn Express & Suites San Antonio SE by AT&T Center ensures a pleasant stay for all guests.

Book your stay now and elevate your travel experience with us!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 337 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
R
Rosa • family_with_children • us
8
2026-02-10 • via Nuitee
E
Emma • couple • us
8
Awesome breakfast!
Pros:

The breakfast was great! Loved your coffee! Great selection of foods for breakfast.

Cons:

Nothing really. Everything was good. I would stay here again.

2026-02-09 • via Nuitee
M
Matril • couple • us
10
2026-02-08 • via Nuitee
J
julio • family_with_children • us
10
Pros:

good staff and clean 👌

2026-02-08 • via Nuitee
R
Robinson • family_with_children • us
10
Pros:

The staff interaction and cleanliness of the lobby.

2026-01-26 • via Nuitee
A
Alexis Gallagher • family_with_children • us
10
Pros:

The service was great! I've never had a better breakfast at a hotel before, it was very delicious and had great options!

Cons:

Its a little farther from the attractions then we wanted but no to bad.

2026-01-24 • via Nuitee
G
GILBERTO • family_with_children • mx
4
Pros:

The room don't have hot water

2026-01-19 • via Nuitee
J
Jose • family_with_children • us
10
Our stay was comfortable and we felt at ease at the hotel.
Pros:

The room was spacious and clean. Breakfast was delicious and offered a variety of breakfast food. The hotel was about 15 minutes from the Riverwalk and about 30 minutes from the Caverns traveling by car. Parking is free.

Cons:

The pool opens too late 10 a.m. and is closed too early 10 p.m. Hours 6:00 a.m. to 11:00 p.m. would be better.

2026-01-19 • via Nuitee
A
Aijeanae • extended_group • us
9
2026-01-19 • via Nuitee
M
Menchaca • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Ricardo • couple • us
10
Very satisfied relaxing .
Pros:

Breakfast was delicious and location was great easy drive to restaurants malls etc.

Cons:

Everything was great .

2026-01-19 • via Nuitee
C
Conrad • solo_traveller • us
10
Great Hotel will stay again next year
Pros:

Third stay, always clean

2026-01-19 • via Nuitee
L
Laura • extended_group • us
10
Pros:

Awesome friendly hat in delicious

Cons:

Everything was perfect.

2026-01-13 • via Nuitee
J
Jesse • couple • us
10
2026-01-09 • via Nuitee
D
Debe • extended_group • us
9
Clean place, nice staff, decent price.
Pros:

Enough parking, nice sized rooms, clean bathroom.

Cons:

No exhaust fan in bathroom, AC unit is VERY loud(esp when trying to sleep) and mattress wasn’t very comfortable.

2026-01-07 • via Nuitee
N
Nancy • family_with_children • us
9
Fabulous
Pros:

The location was good , not so far from the city Breakfast was good The staff was very friendly specially Jackeline at the front desk

Cons:

Breakfast could be better

2026-01-07 • via Nuitee
C
Casperson • couple • us
10
Pros:

Excellent, efficient staff, broad selection

2026-01-05 • via Nuitee
J
Jesse • couple • us
10
2026-01-01 • via Nuitee
M
Melinda • solo_traveller • us
10
2025-12-29 • via Nuitee
E
Enrique • solo_traveller • us
8
Pros:

The comfortable

2025-12-11 • via Nuitee