Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Sauna
Massage services
Board games/puzzles
See all facilities

Review Highlights

Pros:
Beautifully decorated
Helpful and kind staff
Clean and well-kept
Cons:
Room was cold upon arrival
Service could be more amiable

Categories

Cleanliness
9.36
Multiple mentions of cleanliness and well-kept facilities.
Service
9.83
Staff was very helpful and kind, but noted that service could be more amiable.
Location
9.37
Beautiful setting, though noted as a bit far from the center but appreciated for the quiet.
Room Quality
9.32
Rooms were spacious and comfortable, but mentioned coldness upon arrival.
Amenities
9.35
Good amenities mentioned, though facilities were limited in some aspects.
Value for Money
9.81
Guests felt it was worth the cost due to the overall experience and quality.
Food and Beverage
9.86
Breakfast was highlighted as plentiful and excellent.
Overall Experience
9.93
Guests overall had a very positive experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:12

Property Description

Charming Boutique Hotel Near NaBolom Museum

Gorgeous Gardens and Relaxing Sauna: Enjoy the picturesque gardens and unwind in the sauna at Guayaba Inn Boutique Hotel, offering a peaceful retreat in San Cristóbal.

Cultural Experiences and City Tours: Immerse yourself in the local culture with regular cultural afternoons and city tours arranged by the hotel, featuring visits from artists, historians, and Maya experts.

Colonial-Style Rooms with Fireplace: Experience comfort and luxury in the charming rooms with fireplaces, satellite TV, and minibars offering a selection of wines at Guayaba Inn Boutique Hotel.

Book your stay now at Guayaba Inn Boutique Hotel for a delightful blend of relaxation and cultural exploration in San Cristóbal.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 194 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.81
Food and Beverage: 9.86
Overall Experience: 9.93
J
John • couple • gb
9
2026-03-07 • via Nuitee
P
PT • couple • us
10
2026-01-30 • via Nuitee
S
Santiago • couple • es
9
2026-01-19 • via Nuitee
E
Elettra • family_with_children • gb
9
Great
Pros:

The place is beautiful with an amazing fireplace they could lit up anytime we wanted

Cons:

Just a bit far from the center, if you walk. But for this reason, it is also nice and quiet

2025-12-30 • via Nuitee
R
Ricardo • couple • es
7
Pros:

El desayuno está bien y el hotel es bonito.

Cons:

Había una ventana rota en el baño que no se podía cerrar y hacía frío. Para encender la chimenea había que llamar a recepción, no podías hacerlo de forma independiente.

2025-12-19 • via Nuitee
M
marta • family_with_children • es
10
Oasis en la ciudad
Pros:

Está exquisitamente decorado y la vegetación del patio es una pasada, muy limpio.Las camas y las almohadas muy cómodas.

Cons:

Las aceras del camino para ir al hotel son un poco hostiles para el peaton, estrechas y de bastante desnivel.

2025-11-26 • via Nuitee
P
Philippe • couple • fr
8
Agréable mais un service plus aimable dans un lieu aussi charmant serait apprécié
Pros:

Son confort et sa quiétude

Cons:

Personnel pas toujours aimable

2025-11-17 • via Nuitee
A
Astrid • couple • ch
10
2025-11-17 • via Nuitee
V
Victoria • couple • mx
9
Lovely place to stay and enjoy San Cristobal
Pros:

The grounds of the hotel were beautiful with all kinds of flowers and large trees. The sauna and massage were wonderful too. The staff was very helpful and kind.

Cons:

The room was cold upon our arrival. The heater took a long time to work and warm the room. The couch in the room was very uncomfortable and appeared well worn.

2025-11-03 • via Nuitee
S
Sandra • solo_traveller • de
9
Ein kleines Juwel
Pros:

Wunderschöner Innenhof, grosse Zimmer, hervorragendes Frühstück, nettes Personal. Ruhig und doch zentral gelegen. Ein Familienhotel mit Liebe eingerichtet und geführt.

2025-10-27 • via Nuitee
P
Peter • couple • us
10
Very special property - exceptional stay.
Pros:

The place is adorable. Beautiful decorations of Mexican folk art. Words do not do it justice. Great garden, staff is wonderful. Breakfast was very good too. Exceptional stay.

Cons:

Two minor items. First, location is at the edge of the area we walked most so was always a half mile walk. Not terrible but we'd go out a few times per day. Second, San Cris is a bit cool for us (Florida is home) so always felt a bit cold. Nothing on San Cris is heated - Guayaba is no exception.

2025-10-20 • via Nuitee
C
Christian • family
10
Pros:

My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10 out 10.

2025-10-07 • via Nuitee
M
mauricio • couple • mx
10
Quedamos muy contentos con nuestra estadía
Pros:

Nos encantó la habitación y lo acogedor del hotel. Las fotos realmente no le hacen justicia a lo bonito que está el hotel. Vale mucho la pena; el desayuno increíble y abundante.. buena ubicación si buscas no estar cerca de la plaza

Cons:

La leña se acabó muy pronto

2025-09-15 • via Nuitee
G
Gustavo • family
10
Pros:

Es preciosa, habitación espaciosa, jardín

2025-08-24 • via Nuitee
L
Luca • family_with_children • us
7
Una buona scelta per vedere San Cristobal
Pros:

Hotel carino e camere ben arredate. Pulito. Staff gentile e cordiale.

Cons:

Lontano dal centro, stanza decisamente molto fredda, i rubinetti nel bagno da sistemare.

2025-08-13 • via Nuitee
T
Thomas • couple • de
10
2025-08-11 • via Nuitee
M
Montel Monteret • couple • ad
7
buena, agradable y original
Pros:

vegetacion y flores

2025-07-29 • via Nuitee
M
Melanie • couple • at
7
2025-07-26 • via Nuitee
J
José
8
Pros:

Todo bien, únicamente que el minibar tenía una lata vacía dentro.

2025-07-22 • via Nuitee
S
Sydney Reese • family_with_children • us
10
Serenity, Security, and Ambience . Perfect Sanctuary After a Long Exhausting Day!
Pros:

Beautiful and Serene facility. Gated Facility with myriad of Flourishing Garden throughout the grounds with Fish pond. Each unit is separate from the rest. Setting is a bungalow style living each with separate path and private entrances.

Very friendly and helpful Staff. Breakfast (included) is excellent and ample choices!

2 small water bottle provided each day. Cleaning daily included.

Fireplace in the room.The Master room had two wood fireplaces. extra sink by Coffee Machine. Truly appreciate the coffee maker and replenished daily (2 pods).

Cons:

No microwave or kitchenette; only small fridge with goodies for purchase (inexpensive).

No AC or heating but Fireplace was sufficient heating and not in room during daytime (electric in this room).

No restaurant with bar (serves breakfast only and has no Bar). However, Wines available for purchase in each room(price less expensive than a cocktail).

2025-07-18 • via Nuitee