Guayaba Inn Boutique Hotel

Hotels
9.6 (214 reviews)
Comitan 55 , San Cristóbal de Las Casas , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Beautifully decorated
Helpful and kind staff
Clean and well-kept
Cons:
Room was cold upon arrival
Service could be more amiable

Categories

Cleanliness
9.36
Multiple mentions of cleanliness and well-kept facilities.
Service
9.83
Staff was very helpful and kind, but noted that service could be more amiable.
Location
9.37
Beautiful setting, though noted as a bit far from the center but appreciated for the quiet.
Room Quality
9.32
Rooms were spacious and comfortable, but mentioned coldness upon arrival.
Amenities
9.35
Good amenities mentioned, though facilities were limited in some aspects.
Value for Money
9.81
Guests felt it was worth the cost due to the overall experience and quality.
Food and Beverage
9.86
Breakfast was highlighted as plentiful and excellent.
Overall Experience
9.93
Guests overall had a very positive experience and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:12

Property Description

Charming Boutique Hotel Near NaBolom Museum

Gorgeous Gardens and Relaxing Sauna: Enjoy the picturesque gardens and unwind in the sauna at Guayaba Inn Boutique Hotel, offering a peaceful retreat in San Cristóbal.

Cultural Experiences and City Tours: Immerse yourself in the local culture with regular cultural afternoons and city tours arranged by the hotel, featuring visits from artists, historians, and Maya experts.

Colonial-Style Rooms with Fireplace: Experience comfort and luxury in the charming rooms with fireplaces, satellite TV, and minibars offering a selection of wines at Guayaba Inn Boutique Hotel.

Book your stay now at Guayaba Inn Boutique Hotel for a delightful blend of relaxation and cultural exploration in San Cristóbal.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

9.6
Based on 214 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.81
Food and Beverage: 9.86
Overall Experience: 9.93
J
Julien • couple • ch
10
A very cosy stay!
Pros:

The decoration, the friendly and helpful staff, the little plus with the fire 🔥 place. The breakfast was very good and varied.

Cons:

The shower mixer taps difficult to adjust properly.
Otherwise nothing! All very good!

2026-09-10 • via Nuitee
A
Andres • extended_group • us
10
2026-08-21 • via Nuitee
A
Aoife • solo_traveller • ie
8
Pros:

The hotel is set in the most beautiful garden, full of colourful flowers, butterflies and the occasional hummingbird. The breakfast was the best we had on our month long stay in Mexico. The staff were really welcoming.

Cons:

We had 2 rooms. The newer of the 2 was bright, spacious and beautiful. The other was in the older section and was little dark and slightly musty.

2026-08-19 • via Nuitee
A
Alessia • extended_group • it
9
Pros:

Struttura molto curata e accogliente

Cons:

Camera troppo fredda

2026-08-18 • via Nuitee
S
sabine • family_with_children • be
9
Mooie setting! Alles klopte!
Pros:

Mooie setting! Alles klopte!

2026-08-13 • via Nuitee
S
silvia • family_with_children • it
10
Pros:

Colazione super
Camera spaziosa, bella e pulita.
Immerso nel verde è un’oasi di serenità e pace

Cons:

Niente

2026-08-09 • via Nuitee
J
Juan Antonio • solo_traveller • mx
7
Pros:

Si, está bien

Cons:

La cama es incómoda y me salieron dos cucarachas

2026-08-03 • via Nuitee
D
Dave • couple • us
9
2026-07-20 • via Nuitee
D
David • couple • mx
10
Pros:

La suit complio nuestras expectativas: limpieza, espacio, la tina ofrece un espacio de relajación y descanso, el hotel tiene jardines muy bonitos y relajantes. El desayuno muy bueno y lo pueden llevar a la habitación. Muy recomendable.

Cons:

Todo estuvo muy bien.

2026-05-30 • via Nuitee
B
Bernardo • family_with_children • be
9
Hotel pequeño, muy bonito, cómodo y personal super amable
Pros:

Un hotel pequeño, con un patio interior lleno de plantas, flores, estanque de peces … La habitación decorada con mucho gusto y cómoda. Desayuno fantástico y todo el personal super amable.

Cons:

Todo fue muy bien.

2026-05-30 • via Nuitee
N
Natalia • family_with_children • mx
10
AGRADABLE
Pros:

MUY ACOGEDOR EL LUGAR Y EL PERSONAL MUY AMABLE

Cons:

LAS SABANAS Y LAS TOALLAS

2026-05-21 • via Nuitee
R
Ruth • solo_traveller • il
10
Pros:

The staff was great and Katerina stood with her big warm smile. The lady runningthe dining room was sweet and very responsive. Hulio the manager also took care of us. And finally the guy who looked after the garden and rooms was very helpful. The room was beautiful (we were upgrade to a king). The bed very comfortable. The art on the walls was great. Location perfect. We recommend this special inn.

2026-05-18 • via Nuitee
M
Maria Teresa • solo_traveller • es
6
No nos valió la pena
Pros:

Esta lleno de plantas y flores, tienen una decoración muy bonita y el desayuno es excepcional.

Cons:

Mucha humedad en las habitaciones, tuvimos alergia todos los días, cama incómoda, muy blanda. No es tan cerca del centro. Además se les olvidó hacer la habitación un día. Nos tocó pedir en varias oportunidades que nos apuntaran en los tours porque se les olvidaba.

2026-05-11 • via Nuitee
R
Rick • couple • us
8
We enjoyed our stay
Pros:

Rooms and garden and fish pond were beautiful. Wifi was great.

Cons:

Bedside lighting was poor. Sink in bathroom only had hot water.

2026-05-10 • via Nuitee
F
FVMachado • solo_traveller • br
9
Enchanted Garden - Really a boutique hotel.
Pros:

Beautifully decorated room, garden was a marvel to walk through, staff super kind and helpful. The food was also very good. Location was great. Short walk to city center.

Cons:

Parking on the street was possible but away from the hotel entrance. For the luggage, it was a bit of a nuisance, as you cannot stop on the hotel street. Our sink was leaking so the bathroom floor would get super wet, but the cleaning staff was superb.

2026-05-07 • via Nuitee
J
Jansen • solo_traveller • nl
10
Geweldig!
Pros:

Te lief en behulpzaam personeel, ontvangen met een heerlijk gemaakt drankje en het ontbijt is echt uitstekend

2026-04-23 • via Nuitee
O
Olivera • solo_traveller • mx
10
2026-04-20 • via Nuitee
T
Thorsten • couple • de
8
2026-04-10 • via Nuitee
L
Lucia • couple • es
6
Pros:

El personal del hotel muy amable, desayuno rico y estás a 12 minutos caminando de la plaza.

Cons:

Nuestra ducha no funcionó durante nuestra estancia, a pesar que lo reportamos 3 veces el agua o salía hirviendo o helada, después de los tours y estar todo el día fuera lo que más necesitas es una buena ducha. Y en la habitación hacía frío. El último día una de las camas estaba completamente mojada por una gotera en el techo, nos cambiaron de habitación a una superior (cosa que es de agradecer) y la tina no la pudimos utilizar porque no funcionaba el tapón. Al menos la ducha fue buena. Las toallas ya merecen un cambio.

2026-04-05 • via Nuitee
C
Caleb • couple • ca
10
2026-03-28 • via Nuitee