Hanoi Inner Hotel

Hotels
19a Phố Ấu Triệu , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old air conditioning

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness issues.
Service
9.43
Friendly and helpful staff were consistently praised.
Location
9.47
Ideal location in the old quarter for visiting various attractions.
Room Quality
8.42
Rooms are comfortable but show some signs of aging.
Amenities
8.45
Amenities are fair, but some standards like clean bathrooms were noted as needing attention.
Value for Money
9.41
A fair price for the location and comfort offered.
Food and Beverage
9.46
Food and beverage standard not mentioned specifically.
Overall Experience
9.43
Overall experience is generally positive with a good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:13

Property Description

Prime Location Near Major Attractions

Located within walking distance of Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Inner Hotel is the perfect base to explore the city's top attractions.

Modern Amenities for Comfort

Guests can enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and private bathrooms stocked with complimentary toiletries for a comfortable stay.

Convenient Services for Guests

With a 24-hour front desk and English-speaking staff, guests can expect exceptional service throughout their stay.

To experience comfort and convenience in the heart of Hanoi, book your stay at Hanoi Inner Hotel today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Location

Guest Reviews

Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 9.43
V
Valeroso • family_with_children • ph
8
2026-07-23 • via Nuitee
Q
Quang Vinh • couple • vn
8
2026-07-05 • via Nuitee
Q
Quang Vinh • couple • vn
8
2026-06-07 • via Nuitee
N
Noemi • solo_traveller • it
4
2026-05-12 • via Nuitee
D
dawnmW8404KD • Couples
4
Hated it
Pros:

So glad I only booked one night. It gave me hostel vibes. I Had booked city view room but didn’t get this at first. When I went to reception he just kept saying I’d booked a cheap room and only family rooms had city view. He did move me eventually. Although I saw them cleaning the room it felt dirty and was very dated. Much better hotels for same price.

2026-04-23 • via Tripadvisor
J
jz808707 • Solo travel • Napa, Napa Valley, California
10
FANTASTIC room, location, Staff
Pros:

FANTASTIC. Hidden gem. My 2nd stay and will stay again. Nice room, comfy bed, great AC, Wi-Fi. PERFECT location in the heart of the old city area, the lake, the Cathedral. Near many restaurants including next door to a fantastic craft beer brewery. Neighborhood has character. On-site quick & cheap laundering. On-site activity bookings. On-site Manager “Lucy” is the best: she got me the best room, booked my local activities & taxi, made solid recommendations, and was extremely professional & friendly. HIGHLY RECOMMEND!

2026-04-21 • via Tripadvisor
P
Paul • family_with_children • nz
9
Pros:

Very friendly and helpful staff, location, location, location, top spot by the cathedral, handy to the majority of Hanoi attractions.

Cons:

Decor a little tired, but still great value for money.

2026-04-08 • via Nuitee
H
Hernandez • solo_traveller • au
10
Pros:

The room was very spacious and very easy to walk to all the shops, cafes and attractions

Cons:

n/a

2026-04-04 • via Nuitee
J
John • extended_group • us
4
Disappointed.
Pros:

Nothing. Just location.

Cons:

Water wasn’t running, AC didn’t work and they didn’t give us towels. They didn’t even apologize and offer discount. We had to go to another hotel.

2026-03-29 • via Nuitee
H
Horia • extended_group • fr
8
Pros:

Personnel très sympathique

2026-03-15 • via Nuitee
J
JAYESHKUMAR • family_with_children • in
9
2026-03-03 • via Nuitee
A
Anastasios • couple • gr
8
2026-03-02 • via Nuitee
O
OLIMAR • extended_group • ph
9
2026-02-28 • via Nuitee
J
JAYESHKUMAR • family_with_children • in
10
2026-02-28 • via Nuitee
T
TATSUHIKO • couple • jp
7
Pros:

場所が良い　フロントスタッフはフレンドリー

Cons:

TV本体とアンテナフィーダー線合って無くてTVが全く見れない。
窓枠が崩れていて、閉まらない。
301号室

2026-02-25 • via Nuitee
J
Joris • couple • fr
7
Bon hôtel milieu de gamme très bien placé à Hanoï
Pros:

Le personnel est très agréable, souriant et accueillant, et ils parlent très bien anglais
La chambre est bien, pas extraordinaire mais bien. Ok ça ne brille pas mais je n’ai pas trouvé que c’était sale comme disent certains commentaires
La rue de l’hôtel est hyper mignonne et le lac est à 5 min à pied.

Cons:

Rien à signaler

2026-02-11 • via Nuitee
F
Fiona • couple • au
7
I enjoyed staying here and would stay again.
Pros:

Excellent staff, very helpful and kind and patient. Crazy furnishings that gave a great feel to the room. Location is excellent and walking distance to everything in old town.

Cons:

It was a bit weird that every item in the room was lusted with a value in case you broke something but at least it was clear and upfront.

2026-01-31 • via Nuitee
M
Margareth • family_with_children • id
5
Pros:

the room smelly

2026-01-29 • via Nuitee
G
Giorgia • couple • it
4
Pros:

location central, and the shower very big

Cons:

dirty

2026-01-09 • via Nuitee
M
MYemmell • family_with_children • my
6
2026-01-06 • via Nuitee