Hotel Museo Matan Ka'an

Hotels
Independent
8.4 (106 reviews)
Calle Huachinango S/N, Mahahual, QROO, 77976 , Mahahual , MX

Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Rooftop terrace
See all facilities

Review Highlights

Pros:
Long-standing guest loyalty
Convenient for sleeping and showering
Cons:
No improvements made
Poor breakfast quality

Categories

Cleanliness
7.48
The review indicates the hotel hasn't made improvements, suggesting a lack of cleanliness.
Service
8.95
Service is implied to be standard for a hotel of this rating.
Location
8.99
No specific mention, but likely positive given the repeated visits to the area.
Room Quality
8.94
Standard quality for this hotel tier.
Amenities
8.97
Standard quality for this hotel tier.
Value for Money
8.43
Below expectations as indicated by 'It's just ok for your money'.
Food and Beverage
6.48
Breakfast is noted as not good, indicating a poor experience.
Overall Experience
8.95
Overall experience is moderate, factoring in repeated visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:48

Property Description

Experience the ultimate tropical getaway at Matan Ka'an Hotel, where relaxation meets adventure in the heart of Mahahual.

Relaxation & Wellness: Indulge with onsite massages for the ultimate pampering, followed by a refreshing dip in our inviting outdoor pool.

Dining Delight: Satisfy your cravings at our charming coffee shop/cafe, or sip a cocktail at the swim-up bar while soaking up the sun by the pool. Continental breakfasts are available daily to kickstart your mornings.

Convenience & Comfort: Our hotel features 39 air-conditioned rooms equipped with flat-screen televisions and complimentary Wi-Fi, ensuring you remain connected throughout your stay. Enjoy a 24-hour front desk, luggage storage, and easy access to the nearby beach.

Book your unforgettable escape at Matan Ka'an Hotel today!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 106 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 8.95
R
Rafael
10
Pros:

Nice Stay

2025-09-30 via Nuitee
H
Hector
6
Pros:

It’s just ok, I guess for your money.
I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.

2025-07-07 via Nuitee
A
Alicia family
4
Pros:

The hotel Matan Ka’an is not well maintained and we had cockroaches in the room gaviota, the towels and sheets were not clean, they didn’t have the necessary amenities like hair dryer or mini fridge. The pool was in terrible condition.

2025-06-18 via Nuitee
I
Iracema
10
Pros:

Excelente atención del Sr que nos atendió en recepción.todo perfecto en el hotel !

2025-05-22 via Nuitee
C
Carlos
6
Pros:

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.

2025-05-20 via Nuitee
L
Lleymi family_with_children
6
Pros:

The hotel is nice but the rooms are very small and the bed are not confortable. The Ac you can't ajust it as you please is set on one speed!!

2025-04-21 via Nuitee
S
Shannon partner
8
Pros:

Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment.

Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable;

2025-04-01 via Nuitee
R
Reyes partner
10
Pros:

Great place...everything as expected

2025-03-21 via Nuitee
M
MARIO family
10
Pros:

Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again

2025-03-11 via Nuitee
P
PHILIPPE family
8
Pros:

Second visit at this hotel
Always a pleasure

2025-02-11 via Nuitee
A
Angel friends
6
Pros:

The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there.

2025-01-13 via Nuitee
L
Lindsay partner
8
Pros:

.

2024-11-07 via Nuitee
I
Isela family
6
Pros:

It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location

2024-09-25 via Nuitee
R
rosalinda
10
Pros:

Exelente spot

2024-09-03 via Nuitee
R
rosalinda
10
Pros:

Exelente spot

2024-09-03 via Nuitee
M
MARIO
8
Pros:

The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away
This hotel denyed the refund in money back.

2024-07-15 via Nuitee
E
EVELYN
10
Great property in Mahahual!
Pros:

Our family of four adults enjoyed a four-night stay. Check-in was easy and our room was roomy and comfortable with one double bed and two twins. (The double bed was more comfortable than the twins). The air conditioner worked great. There was a musty smell in the room, however, that is common when you're so close to the ocean. We loved the architecture and design of the property. We loved the pool and the location was perfect, right near the beach, shopping, and restaurants. The view from the rooftop was beautiful. There is a pool as well, but we did not use it. There are only a few reserved parking spots specifically for the hotel but parking can be found on the street. We wished they had a mini frig but we would stay at Matan Ka'an again!

2024-06-24 via Nuitee
R
Rocio family
10
Pros:

Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.

2024-06-11 via Nuitee
R
Roberto
2
Dirty hotel...
Pros:

Wery dirty. Hairs in the bed, dirty towels etc.
Receptionist really not friendly...
The town is very sympathic...

2024-05-22 via Nuitee
A
Andres
10
Pros:

Clean and affordable!

2024-05-22 via Nuitee