Hotel Serra da Estrela

Hotels
9.1 (1137 reviews)
Rua Mario Ottoni Rezende, 160 , Campos do Jordão , br

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Attentive service
Great location
Comfortable ambiance
Cons:
Limited air conditioning
Lack of variety in breakfast
Issues with room comfort

Categories

Cleanliness
9.35
Multiple mentions of cleanliness being impeccable.
Service
9.85
Consistently praised for excellent and attentive service.
Location
9.35
Described as excellent and very convenient.
Room Quality
8.35
Concerns about room temperature and lack of air conditioning.
Amenities
8.85
Some amenities were lacking variety as noted in breakfast options.
Value for Money
9.35
Good cost-benefit and overall satisfied reviews.
Food and Beverage
8.35
Food quality highlighted but limited variety in vegan options.
Overall Experience
9.35
Overall satisfaction expressed in various positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:54

Property Description

European Architecture and Prime Location
Hotel Serra da Estrela, with its charming European architecture, is nestled in Campos do Jordão Centre, just a stone's throw away from Geneve Shopping Boulevard.

Elegant Rooms and Cozy Amenities
Indulge in the comfort of tastefully decorated non-smoking rooms, each equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom. Some rooms even offer special features like a fireplace, DVD player, and a cozy lounge area.

Luxurious Facilities for Relaxation and Recreation
Unwind and rejuvenate with the hotel's outdoor and indoor pools, sauna, and fitness center. For entertainment, enjoy the games room, kids' club, and children's playground, ensuring a delightful stay for all.

Experience a blend of luxury and convenience at Hotel Serra da Estrela - book now for an unforgettable getaway!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

Please note that construction work is taking place in the pool of the hotel from 02/02/2025 to 05/02/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1137 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.35
D
Daniel • couple • br
7
Voltarei!!!
Pros:

Atendimento foi bom !
Café da manhã vegano com boas opções.

2026-05-23 • via Nuitee
D
DE MELO • couple • br
10
FOI EXCELENTE A ESTADIA NESTES QUATRO DIAS E NÃO TRÊS. NADA A RECLAMAR.
2026-05-22 • via Nuitee
V
Velder • solo_traveller • br
10
Formidável
Pros:

Do atendimento de todos e do restaurante.

2026-05-22 • via Nuitee
C
Carolina • couple • br
9
Muito boa!
Pros:

Tudo

Cons:

Cardápio só ser vegano e não ter mais opções

2026-05-21 • via Nuitee
L
Lúcia • extended_group • br
8
Foi boa a estadia
Pros:

de conhecer a comida vegetariana servida no café da manhã

Cons:

Falta de opções não vegetariana no café da manhã, pois meu marido não gostou da comida vegetariana

2026-05-21 • via Nuitee
C
Carolina • couple • br
10
Boa!
Pros:

Boa

Cons:

Cardápio ser 100% vegetariano

2026-05-21 • via Nuitee
C
Cruz • extended_group • br
10
2026-05-21 • via Nuitee
M
Marlieze • family_with_children • br
8
Pros:

Camas...ótimas, banheiro bom, funcionários educados.

Cons:

Café frio de má qualidade.
Bolos sem sabor.
Pães ótimos.
Frutas ótimo.
Demais itens TD bom.

2026-05-20 • via Nuitee
P
Patricia • family_with_children • br
9
A estadia foi muito boa. Os quartos são espaçosos e limpos. Funcionários atenciosos. A única coisa que eu mudaria são os
Pros:

Quarto sem carpete, muito limpo, funcionários prestativos.

Cons:

Limpeza e localização.

2026-05-18 • via Nuitee
A
Alexandre • family_with_children • br
10
Conforto
Pros:

Excelente localização, café da manhã e hotel completo.

2026-05-18 • via Nuitee
G
Guilherme • family_with_children • br
10
2026-05-18 • via Nuitee
D
Daniel • solo_traveller • br
10
Indico para quem quer descansar e desfrutar do centro de Capivari.
Pros:

As acomodações como sempre muito boas. Pra quem prezados por uma boa noite de sono e descanso, hotel é perfeito.

Cons:

Não tem nada do que não tenha gostando.

2026-05-17 • via Nuitee
R
Rodrigo • couple • br
7
Hotel padrao sem charme
Pros:

Localização muito boa. Café da manhã gostoso. Funcionários atenciosos.

Cons:

Quarto com pouco conforto e sem ar condicionado.

2026-05-16 • via Nuitee
V
Vegan Bunny • couple • br
8
2026-05-15 • via Nuitee
F
Fabio • solo_traveller • br
9
Excelente
Pros:

Localização e instalações

Cons:

Café da manhã poderia ter mais opções. Bacon, ovos cozidos etc...

2026-05-14 • via Nuitee
A
Alberto • couple • br
8
Muito boa estadia
Pros:

Conforto

Cons:

Sem queixas

2026-05-12 • via Nuitee
E
Elza • family_with_children • br
10
2026-05-12 • via Nuitee
C
Carlos Alberto • family_with_children • br
7
2026-05-11 • via Nuitee
W
Wilson • extended_group • br
8
2026-05-09 • via Nuitee
M
Maria Elizabete • couple • br
10
Fiquei muito satisfeita e feliz com a estada no Hotel Serra da Estrela. O café da manhã também estava excelente.
Pros:

Quarto amplo, e sempre limpo e organizado.

2026-05-06 • via Nuitee