Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excelente localização
Atendimento atencioso
Boas comodidades para crianças
Cons:
Limpeza insatisfatória
Quartos antigos
Custo elevado

Categories

Cleanliness
8.35
Some reviews indicated that beds and towels need to be renewed, which affects overall cleanliness.
Service
9.35
Guests praised the attentive service from staff, particularly regarding transfers and assistance.
Location
9.35
The hotel's close proximity to the center and local attractions received positive comments.
Room Quality
7.85
Some rooms were reported as old and poorly maintained, impacting guest comfort and overall perception.
Amenities
8.85
Amenities like the children's area and available transfers were well-received, though some issues were noted.
Value for Money
7.85
Several guests mentioned that the pricing was high relative to the quality of accommodations provided.
Food and Beverage
8.35
The breakfast quality was generally rated as good, although the use of disposable items was criticized.
Overall Experience
8.85
Overall, guests had a favorable experience, with certain notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:55

Property Description

Japanese Architecture and Gardens
Hotel Matsubara is a serene retreat nestled on Campos do Jordão's hills, boasting stunning Japanese architecture and sprawling gardens spanning 1,000 square metres.

Luxurious Amenities
Indulge in spacious rooms adorned with Japanese décor, queen size beds, and modern amenities like LCD TVs, minibars, and safes. Unwind by the cozy fireplace with a glass of wine, stay active in the well-equipped gym, or pamper yourself in the massage room.

Convenient Location
Located just a 5-minute walk from the Event Centre and vibrant city attractions, Hotel Matsubara offers free shuttle services to the city centre, making it the perfect base for exploring Campos do Jordão.

Book your stay at Hotel Matsubara now and experience the perfect blend of tranquility and luxury.

Important information:

Brazilian credit card holders may pay in up to 3 installments at the property. Please note this offer is not applicable to the deposit policy.

Guests using GPS systems to reach the hotel must look for the following address: Professor Jose Ketnicoff Street, 80.

Please note that the room categories Suite with Spa Bath, Quadruple Deluxe Room and Double Standard Room, does not allow pets. If you are taking your pet, make sure to select the right room option in your booking. The rooms that allows pets have it written in its' description.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.6
Based on 1762 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.85
M
Marcio Emilio Correa • family_with_children • br
9
2026-09-18 • via Nuitee
S
Sergio • solo_traveller • it
10
Pros:

Praticamente è piaciuto tutto.

Cons:

La struttura necessita un po' di manutenzione

2026-09-17 • via Nuitee
I
Ivete • solo_traveller • br
10
2026-09-16 • via Nuitee
V
vinicius • family_with_children • br
10
2026-09-16 • via Nuitee
R
Rodrigues • solo_traveller • br
10
Super recomendo
Pros:

Gostamos de tudo no hotel, funcionários educados e prestativos, localização excelente, estrutura do hotel, limpeza.

2026-09-15 • via Nuitee
D
David • family_with_children • br
6
Pros:

Espaço interno

Cons:

Televisão antiga, sem acesso a streamings e internet não funciona dentro do quarto.

2026-09-15 • via Nuitee
D
Danielle • couple • br
7
2026-09-14 • via Nuitee
J
juliana • family_with_children • br
10
Hotel excelente e com ótimo custo benefício.
Pros:

Excelente hotel para família. Meus filhos aproveitaram bastante.

2026-09-10 • via Nuitee
C
Castro • solo_traveller • br
10
Pros:

Funcionários extremamente educados e prestativos, hotel com uma boa estrutura, principalmente pra quem pensa em ir em família com crianças.
Eles também oferecem um serviço de transfer para a praça de capivari de forma gratuita que ajuda dmais pra aproveitar a viagem.

2026-09-10 • via Nuitee
M
Michelle • solo_traveller • br
10
Pros:

Gostei muito da estrutura do hotel e o carro disponível para o centro de Capivari.

Cons:

Não tem

2026-09-08 • via Nuitee
E
Edirenio • solo_traveller • br
8
Pros:

A equipe do hotel é a mais agradável que conheci. Nota dez, especialmente a recepção. Cafés expresos como cortesia.

Cons:

Café da manhã razoável. Suco quente e não havia gelo para colocar.

2026-09-07 • via Nuitee
F
Francyne • extended_group • br
9
Ótimo custo benefício!
Pros:

Ótimos funcionários, adorei a máquina de café, biscoito, chá e água q sempre estão disponíveis. O serviço gratuito de transfer para o centro. No geral fiquei feliz com a minha escolha.

2026-09-05 • via Nuitee
C
Camila • family_with_children • br
9
2026-09-04 • via Nuitee
L
Leonardo • solo_traveller • br
9
2026-09-02 • via Nuitee
E
Elgner Argenton • family_with_children • br
7
2026-09-01 • via Nuitee
A
Antunes • solo_traveller • br
10
Pros:

Da máquina de café e cappucino na entrada . 😀

2026-09-01 • via Nuitee
L
Luiz Gustavo • family_with_children • br
10
Tenho filha de 2 anos, hospedagem atendeu todas as necessidades
Pros:

Café ótimo!
Entrega o que propõe
satisfatorio

2026-09-01 • via Nuitee
N
Nathália • family_with_children • br
8
2026-08-31 • via Nuitee
A
ADILSON M • family_with_children • br
8
2026-08-31 • via Nuitee
L
Luiz Felipe • family_with_children • br
10
2026-08-31 • via Nuitee