Sueno Dorado Hot Springs Hotel

Hotels
Independent
6.4 (26 reviews)
142, carretera La Fortuna, Hotel Sueno Dorado, La Fortuna, Alajuela, 21007 , La Fortuna , CR

Pets allowed

Facilities

Free breakfast
Nature reserve
Front entrance ramp
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Hot springs
Spacious family room
Flexible check-in/out
Cons:
Dated property
Limited breakfast
Missing basic amenities

Categories

Cleanliness
5.18
The property is very dated, and basic amenities like shampoo were missing.
Service
7.65
Check-in and check-out were flexible, indicating accommodating service.
Location
7.19
Needed transport to local attractions, but location is generally convenient.
Room Quality
6.14
Spacious family room, but overall dated property.
Amenities
7.67
Lovely hot springs pools and ample choice.
Value for Money
5.63
Limited breakfast offerings and dated property may not justify the price.
Food and Beverage
5.68
Breakfast was very limited.
Overall Experience
6.05
Mixed experience with some positives overshadowed by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:43

Property Description

Luxurious Spa Experience

Pamper yourself with onsite massages, body treatments, and facials. Relax in 5 outdoor swimming pools and hot springs for the ultimate rejuvenation.

Culinary Delights and Socializing

Indulge in delicious meals at the restaurant or grab snacks at the hotel's cafe. Socialize at the daily complimentary reception or unwind with a drink at the bar/lounge.

Convenience and Comfort

Enjoy complimentary buffet breakfast, free Wi-Fi, concierge services, and convenient airport shuttle. Stay in one of the 11 air-conditioned rooms featuring comfortable Select Comfort beds and modern amenities.

Book your stay at Sueno Dorado Hot Springs Hotel for an unforgettable blend of luxury and relaxation.

Important information:

  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.4
Based on 26 reviews
Cleanliness: 5.18
Service: 7.65
Location: 7.19
Room Quality: 6.14
Amenities: 7.67
Value for Money: 5.63
Food and Beverage: 5.68
Overall Experience: 6.05
R
Raed
10
Pros:

The property is very dated, breakfast is very limited. There is no even shampoo in the room. But hot springs are nice that’s probably only thing nice about this hotel.

2025-09-17 via Nuitee
D
David family
10
Pros:

Lovely hot springs pools - 4 to choose from and very quiet. We stayed in a spacious family room and we were able to check-in early and check-out late. Nice breakfast and reliable wi-if. Needed a taxi / uber to get to la fortuna.

2025-08-19 via Nuitee
P
Paula
10
Pros:

Nice hot pools and one cold pool for swimming. The shower did not always have hot water and the light over the toilet did not work. Housekeeping service was great and the room was kept clean. Reception checking in and out was slow. Breakfast was a little too salty. Good location close to town.

2025-06-13 via Nuitee
A
Andrea family
10
Pros:

We stayed for 5 nights. I like the early check in to be able to use the amenities fro the whole day. It is an older resort, however it was really clean and the staff were absolutely lovely. The multiple pools were great, nice to be able to move around to different ones with different temperatures. I liked the location of the resort, easy access to all the activities.

2025-05-22 via Nuitee
L
lori friends
6
Pros:

Beautiful amenities. AC not working. Beds uncomfortable.

2025-04-19 via Nuitee
A
aaron
10
Great hotel and hot springs
Pros:

My girlfriend and I stayed at this awesome hotel at the base of Volcano Arenal. Our check in was super easy and the office staff was friendly and helpful. The bartender, Jose, provided conversation and incredible drinks. Our hotel room was clean, food was good. Views and hot springs were perfect. We would love to stay here again.

2025-04-19 via Nuitee
R
Randall
6
Pros:

El hotel no lo recomendaría, hay mejores… ofrecen desayuno pero no es la gran cosa y el horario fatal (más si anda uno de vacaciones, descansando), las instalaciones descuidadas… las piscinas de aguas termales digamos que aceptables … lo único que rescato de la estadía fue la atención y el servicio de don Jose en el bar, un 100.. que persona más amable, disfrutamos mucho con su persona, nos complació con los cocteles y el servicio de comida estuvo bien ( algo contradictorio porque el desayuno pésimo)… en resumen un hotel malo con un bartender súper bueno.

2025-04-01 via Nuitee
T
Thomas family
10
Pros:

Beautiful property. Loved the hot springs. Staff superior.

2025-03-07 via Nuitee
P
Patrick partner
10
Pros:

We loved our stay here. Ariana was very welcoming on our arrival and all the staff were very helpful. Breakfast was a nice buffet style with good food. We enjoyed the friendliness of Jose, at the bar, even thought we don't drink. Molly the resident puppy is very sweet.
Being able to park right by your room is great. The showers don't get very hot, but it was okay.
We loved sitting in the warmest pool after a day of hiking. There were toucans around and we loved watching them eat the palm berries.

2025-03-06 via Nuitee
M
Mackenzie family
4
Pros:

The price is way too high for the quality of the establishment. The rooms are in need of a major renovation. However, the staff were lovely and the complimentary breakfast was good.

2025-02-16 via Nuitee
L
Lee family
6
Pros:

Little overrated

2024-11-15 via Nuitee
M
Mohammad
4
Pros:

The room was a 2* more like a motel. However, the property with hot springs was very nice!

2024-10-08 via Nuitee
J
Jonathan family
4
Pros:

Debe ser ser de menos estrellas

2024-09-27 via Nuitee
J
Jose Alexandro family
6
Pros:

Clean place with nice view and swimming pool

2024-08-18 via Nuitee
R
Riann
10
Pros:

Staying here was wonderful. The staff was accommodating to our delayed flight. Breakfast was great. The hot springs were great. We will be back!

2024-05-30 via Nuitee
C
Cindy
6
Pros:

Reception was welcoming and friendly. I was allowed to borrow an umbrella walking in the rain while visiting a nearby hot springs. Breakfast was good, even though I missed one day due to leaving too early for a tour. My room was clean, but a bit worn and needs updating. I was unaware that I would be placed in a room (#3) next to an unoccupied one going through construction because the work went on until nearly 8 pm on the first evening I stayed. It was unpleasant, especially trying to rest after a long day out on tour. The shower did not have hot water at all, so both nights, I took cold showers. For this reason alone, I may not stay at this property again. If they update their rooms in the near future, I will
reconsider. I also requested that my room not be serviced until after check out, but noticed housekeeping entered, anyway. The room rates were reasonable, and the wildlife around property as well as the view of Arenal Volcano were wonderful. Those were the highlights of my stay as well as the friendliness of staff. I would have given a much lower rating on this property had I been completely unsatisfied.

2024-05-02 via Nuitee
G
Gabriel
10
Perfecto!
Pros:

Todo excelente, aocgedor y comida deliciosa.

2024-04-16 via Nuitee
V
Verified traveler
6
Pros:

The staff was very friendly and the food was good. The hot springs and pool area were nice. The hotel rooms were very dated and our door frame was broke.

2024-03-21 via Nuitee
P
Philip
10
Smaller budget friendly resort with hot springs
Pros:

Very nice staff. Small grounds with great views of Volcano. Boutique size place, maybe only 10 rooms and nice but small pool deck and 4 hot springs. Great breakfast, very convenient in and out location with a car. Not a fancy big resort place but was absolutely fine and budget friendly, would recommend no problem. Other "grand" volcano hot spring resorts were actually sold out so I picked this one and was very happy, and was lower cost overall with a great breakfast and very friendly staff. No restaurant for evening meals FYI. Not that kind of resort place. I liked the larger hot spring by the bar with music playing and in the sun with a view of the volcano, I spent an afternoon hanging out there in the spring and talking to people, looking at the volcano and getting drinks from the bar.

2024-02-10 via Nuitee
M
Michelle
6
Pros:

I appreciated the owner's willingness to give a refund, they are very kind. The property is pretty dingy for this pricepoint. I had to sweep and clean when we arrived. There wasn't hardly any items needed to be able to cook in the kitchen.

2024-02-08 via Nuitee