Hotel Santa Brigida

Hotels
8.4 (188 reviews)
Via Santa Brigida 6 , Naples , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Poor room quality
High cost for value

Categories

Cleanliness
8.29
Additional comments mention clean rooms but highlight poor bathroom functionality.
Service
9.26
Most reviews praise the staff as friendly and helpful, providing good service.
Location
9.8
Consistently praised for its excellent and convenient central location.
Room Quality
7.25
Multiple reviews mention small, dark rooms with inadequate amenities.
Amenities
7.78
Amenities mentioned were either lacking or deemed inadequate for a 4-star hotel.
Value for Money
7.74
Comments suggest that the experience does not justify the pricing, perceived as too high.
Food and Beverage
8.29
Breakfast is described as limited in variety despite some positive notes on quality.
Overall Experience
8.76
General sentiment reflects a fair experience but with significant complaints regarding the hotel's perceived rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:42

Property Description

Stylish Design and Comfort
Experience the chic design and comfort of Santa Brigida hotel, located just steps away from Castel Nuovo in Naples. Relax in stylish rooms with balconies, flat-screen TVs, and hydromassage showers.

Delightful Dining Options
Indulge in a daily continental breakfast buffet featuring a variety of sweet pastries and savory dishes. Enjoy the convenience of room service or visit the snack bar for a quick bite.

Prime Location for Exploring
Conveniently situated in the historic center, our hotel is a short stroll from Piazza del Plebiscito and Molo Beverello Port. Explore the beauty of Naples and easily access ferry rides to Capri or Ischia.

Book now to elevate your Naples experience at Santa Brigida and enjoy a welcome cocktail and surprise gift during your stay!

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

Please note the property is set on the third floor of the building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 188 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.76
R
Rinaldi • extended_group • it
7
Ottimo ma non da 4 stelle
Pros:

Mi è piaciuta molto la pulizia della camera e lo staff è super disponibile e competente. Ottima la prima colazione, anche se integrerei qualcosina anche sul salato.

Cons:

L'accesso principale all'hotel, sembra l'entrata di un garage e non di un albergo a 4 stelle. La doccia in camera l'avrei oscurata un pò di più e non rendendo visibile.

2026-01-26 • via Nuitee
J
James Dewar 71 • extended_group • it
8
Tutto bene al Santa Brigida
2026-01-20 • via Nuitee
J
Janna • solo_traveller • li
3
Si on Vous propose la chambre 10, fuyez.
Pros:

L'emplacement est très bon, le personnel était aimable et le ménage était extrêmement bien fait.

Cons:

La chambre 10 que j'ai occupée était sans fenêtres, la porte de la salle de douche était en carton et sans poignée à l'intérieur (donc impossible de fermer), rien pour placer ses affaires devant le lavabo. Il était très difficile de ce maquiller car les lampes étaient mal placés. Comfort d'une cave!

2026-01-19 • via Nuitee
A
Angelina • family_with_children • it
6
Pros:

Colazione mediocre

Cons:

Colazione un po’ più ricca di prodotti

2026-01-19 • via Nuitee
G
giuseppe • family_with_children • it
7
Pros:

Posizione funzionale al soggiorno personale cortese

Cons:

Colazione non altezza di un 4 stelle
Servizi igienici poco funzionali
Presenza al centro della stanza di vasca da bagno inutile
Poco spazio per valigie

2026-01-06 • via Nuitee
A
Antonio • couple • it
10
Pros:

Posizione eccellente

2026-01-06 • via Nuitee
D
David • solo_traveller • es
10
Genial
2026-01-02 • via Nuitee
M
Maurizio • solo_traveller • it
6
2026-01-01 • via Nuitee
M
Matteo • couple • it
4
Cons:

Stanza piccola, buia e rumorosa. Personale scortese ( la lersona che mi ga accolto).

2025-12-07 • via Nuitee
F
Federico • solo_traveller • it
5
Assolutamente non un hotel 4 stelle
Pros:

Personale molto gentile e posizione eccellente

Cons:

Inconcepibile che una struttura del genere venga considerata come un 4 stelle. Il costo (assolutamente esagerato) è da 4 stelle ma l’hotel ne meriterebbero al massimo 2, a voler essere generosi. L’hotel è al terzo piano di un palazzo dall’ingresso decisamente fatiscente e poco curato, la camera era senza finestra, il bagno era senza bidet e il frigobar conteneva prodotti da discount.
Se fosse stato un 2 stelle e fosse costato la metà sarebbe andato anche bene ma purtroppo viene spacciato come un 4 stelle e fatto pagare come tale.

2025-11-23 • via Nuitee
A
Antonio • solo_traveller • it
10
2025-11-20 • via Nuitee
C
CIARA • solo_traveller • fr
10
2025-11-15 • via Nuitee
G
giulia • extended_group • it
4
sicuramente non 4 stelle ma due!
2025-11-09 • via Nuitee
G
Gianluca • couple • it
9
2025-11-08 • via Nuitee
L
Lars • solo_traveller • de
1
Schlecht
Cons:

Das Personal sprach kein Englisch.
Die Zimmernummer nummeriert, ich habe das Zimmer nicht gefunden, musste warten, bis die Rezeption gezeigt. Die Tür ließ sich nicht aufsperren nach langem endlich. Die Tür ließ sich nicht zusperren weder von mir noch von der Angestellten des Hotels. Die Tür ist in der Nacht offen geblieben. Ich habe jedes Gespräch von Rezeption mitbekommen das ist ein Unding. Ich erwarte Ausgleich . Das Hotel hat sich gemeldet mit Faal Behauptungen die Tür sei einfach zu verschließen. Es ist falsch. Ich fordere ein anderes Zimmer, was nicht möglich war. Ich forderte Rücktritt von den Bedingungen, was nicht möglich war.

2025-11-03 • via Nuitee
E
Eszter • solo_traveller • nl
5
2025-10-29 • via Nuitee
F
Francis • extended_group • us
7
good location for restaurants and port
Pros:

Room was clean and comfortable. breakfast was good. getting luggage up to the 3rd floor was rough.

Cons:

explanation of getting into building and up to elevator and to room. We were traveling with a lot of luggage due to a cruise and found it very difficult to get luggage up to elevator and up to room. otherwise everything was good.

2025-10-26 • via Nuitee
J
jean-luc • family_with_children • fr
9
2025-10-25 • via Nuitee
R
Rita • solo_traveller • it
10
2025-10-23 • via Nuitee
I
Irina • extended_group • at
8
Pros:

Die Lage ist perfekt und der Personal was freundlich

Cons:

Im Bad waren nur ein kleines Stück Seife, aber kein Dusch-Gel.

2025-10-22 • via Nuitee