Metro Hotel

Hotels
Independent
9.2 (137 reviews)
14, Myeongdong 9ga-gil, Jung-gu, Seoul, Seoul, 04534 , Seoul , KR

Facilities

Fitness facilities
Free WiFi
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Limited power sockets
Laundry facilities require planning

Categories

Cleanliness
9.45
The hotel is well-kept and very clean according to multiple reviews.
Service
9.95
The staff were super helpful and friendly, creating a very positive experience.
Location
9.95
Location is incredible, central to all sightseeing and shopping, with lots of dining options.
Room Quality
8.95
Rooms are a bit aged but spacious and comfortable.
Amenities
8.45
Some limitations with laundry facilities and the need to pre-book gym access.
Value for Money
8.95
Standard quality for this hotel tier with good value considering location and service.
Food and Beverage
8.45
Good dining options nearby but no specific mentions of hotel food.
Overall Experience
9.45
Overall very satisfying stay with positive comments from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:32

Property Description

Discover the perfect blend of comfort and convenience at Metro Hotel, located in the heart of vibrant Seoul.

Modern Amenities
Unwind in our 78 individually decorated guestrooms, complete with refrigerators, flat-screen televisions, and high-speed internet. Enjoy the luxury of private bathrooms equipped with bidets and hair dryers, ensuring a relaxing stay.

Recreational Facilities
Stay active with our state-of-the-art fitness center or take in breathtaking views from our terrace. Experience complimentary wireless internet access throughout the hotel, along with dedicated concierge services to cater to your every need.

Prime Location
Situated just steps away from Lotte Department Store and Myeongdong Street, you’re perfectly positioned to explore iconic attractions like Namdaemun Market and Seoul Plaza, all within walking distance.

Book your stay at Metro Hotel today and immerse yourself in the dynamic energy of Seoul!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 137 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
S
Steve partner
10
Pros:

Older property but well kept, very clean and safe. Lots of dining options and if you walk around early in the morning as the stores are open up it gives you a nice local neighborhood vibe.

2025-10-09 via Nuitee
M
Mei partner
10
Pros:

Location is incredible- the rooms are a bit aged but it is clean. I would have liked more power sockets (we found it hard to find available power sources and had to pull out the air purifier and desk lamp in order to charge our phones, watches, headphones etc.), but it’s a really small ‘issue’. The gym needs to be pre-booked and closes, which does require a bit of planning. The laundry options are useful as well but there’s only 1 washer and 1 dryer, so that also requires planning.

The staff were super helpful, having a 7-11 downstairs is GOLD, the location is so good and we loved the 2nd floor hangout space. Will be back!

2025-10-09 via Nuitee
A
Anh-Tuan
10
Pros:

excellent

2025-10-06 via Nuitee
T
Tony
10
Pros:

Pleasantly surprised

2025-10-04 via Nuitee
W
Wai Hing
10
Pros:

Excellent location. Central to all sightseeing and shopping. Staff were excellent. Helped me with the wowpass at hotel

2025-09-27 via Nuitee
J
Jill partner
10
Pros:

Central and very helpful staff

2025-09-24 via Nuitee
M
Mary family
10
Pros:

Metro Hotel is one of cleanest hotels I've stayed at. The staff was excellent, nice, friendly, helpful, and really wonderful. Can't say enough nice things about this hotel. The lounge area and balcony was clean and a nice area to wait in. Only thing is I would like paper plates in the microwave area. But other than that definitely worth staying at!

2025-08-18 via Nuitee
L
Lisa friends
8
Pros:

The staff was really friendly and helpful. The second floor was amazing. There was an eating and lounging area. There was a seperate door to go through and that area of the hotel was for families. There was even a small kitchen and play place for kids. Great for the patents and great for kids. Totally separated from the rest of the hotel.
And the food and shopping nearby is crazy !!! Hundreds upon hundreds of places to choose from.

2025-08-12 via Nuitee
T
Thais
10
Great hotel
Pros:

This location is excellent situated in the heart of a vibrant area with numerous dining and shopping options all within walking distance. I thoroughly enjoyed my stay. The room was spacious and comfortably accommodated me and three friends, with plenty of room to spare. I would highly recommend this hotel.

2025-08-10 via Nuitee
F
Fanny
10
Pros:

Very good location and room is spacious

2025-07-31 via Nuitee
P
Pui Yee Stella family
10
Pros:

Very good location.

2025-07-13 via Nuitee
J
jean family
10
Pros:

Very nice, a busy area for shopping and so close to metro line 2.
Very happy.

2025-07-12 via Nuitee
S
Sam
10
Pros:

accessability to shopping and dinning.

2025-07-11 via Nuitee
W
Wei
8
Pros:

Good

2025-07-04 via Nuitee
C
Cassanda family
8
Pros:

We loved the location of this property. The bed was not comfortable at all though and the shower wasn’t cleaned behind the screen door and hair left was evident.

2025-06-29 via Nuitee
T
Tisza
10
Wonderful Place To Stay
Pros:

I WILL BE BACK!!! Wonderful amenities, a good breakfast, a friendly staff that is helpful and kind, and centrally located at a decent price. When I arrived to my room they even had left balloons all over the bed with a cute little birthday card:)

2025-06-21 via Nuitee
X
XiaoMommy Family
4
Declining Standards, Rising Disappointment
Pros:

This was our third stay at Metro Hotel, with previous visits in October 2019 and March 2023. We’ve always appreciated the excellent location, which brought us back. Unfortunately, this most recent experience fell short on multiple fronts and has firmly decided us not to return.
•⁠ ⁠On our first night, we found long strands of hair and an earring back under the duvet. When we requested a room cleaning, we were told the housekeeping team had gone home.
•⁠ ⁠The room was cleaned properly the following day, but the initial impression was poor.
•⁠ ⁠The room is very basic with no toothbrush provided, no rain shower. All the other hotels we have stayed in South Korea thus far had provided toothbrushes.
•⁠ ⁠The “Make Up Room” button didn’t work, so we had to manually inform reception every day. On the one day we didn’t, the room wasn’t cleaned.
•⁠ ⁠We reported the button but later we found ourselves locked out of the room. Reception insisted this had nothing to do with the repair yet I had just accessed the room earlier, saw it wasn’t made, reported the issue, and was locked out shortly after. A simple, polite resolution would have been better than pushing back on blame.
•⁠ ⁠The next day, even after the button was supposedly fixed, the room was still not cleaned, and we had to go to reception yet again to ask for housekeeping. For a small hotel, this kind of systematic lapse with no clear explanation is exhausting.

We paid KRW 1,698,000 for 5 nights in a Family Room, a competitive rate in the Myeongdong area. But with rising prices, declining service, and no upgrade in room experience, this stay didn’t live up to our expectations. This will be our last stay at Metro Hotel.

2025-06-16 via Tripadvisor
J
Jyotsna family
8
Pros:

Location was excellent, right in the heart of Myeongdong. Also near public transport. Staff were very polite. Only things we didn’t like were the price compared to other hotels being high, and bathroom was not well cleaned on a daily basis.

2025-06-15 via Nuitee
S
Soo
10
Pros:

Convenient location near line 2 and bus stations. Friendly staff.

2025-05-28 via Nuitee
X
Xi Qian
8
Pros:

Superb location! Within few mins walk to subway and close to many restaurants and Olive Young branch. Cleanliness is not good, first night found a mite underneath the blanket. Told the staff to change but remaining nights whole body remain itch that I did not have a good rest.

2025-05-20 via Nuitee