Mandarin Plaza Hotel

Hotels
8.2 (564 reviews)
Archbishop Reyes Avenue Corner Escario Street , Cebu City , PH
+63 32 266 1111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Facilities are old
Inconsistent food quality

Categories

Cleanliness
8.16
The rooms were reported as clean and spacious.
Service
8.63
Staff were friendly and accommodating, enhancing the overall experience.
Location
8.67
The location is convenient and close to major attractions.
Room Quality
8.12
Rooms were spacious; however, some concerns about facilities being old were noted.
Amenities
7.65
Facilities are considered old and lacking some modern conveniences.
Value for Money
8.61
The hotel offers good value for the price paid.
Food and Beverage
7.66
Breakfast was decent, but some meals were reported as unsatisfactory.
Overall Experience
8.13
Overall a pleasant stay with some minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:37

Property Description

Convenient Location
Located just a 2-minute walk from Ayala Centre Cebu, Mandarin Plaza Hotel offers easy access to shopping and entertainment options.

Modern Amenities
The hotel boasts modern, air-conditioned rooms equipped with flat-screen cable TVs, refrigerators, safes, and comfortable seating areas. Guests can enjoy hot and cold showers in the private bathrooms along with complimentary toiletries.

Relaxation and Dining
Guests can unwind by the outdoor pool, sauna, or with a rejuvenating massage. Indulge in international cuisine at the hotel's lobby lounge or savor a delicious breakfast at the on-site restaurant.

Experience comfort and convenience at Mandarin Plaza Hotel. Book now for an unforgettable stay.

Important information:

Please note:
- The hotel has the right to pre-authorize your credit card two weeks prior to your arrival.
- A fine of PHP 2000 will be imposed for smoking in non-smoking areas.
- Hotel does not accept debit cards
- Online rates available on this website are promotional and cannot be used in conjunction with other discounts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

8.2
Based on 564 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
N
Nigel • couple • us
5
I expected better
Pros:

it was okay

Cons:

poorly lite room. breakfast just okay

2026-09-17 • via Nuitee
H
Hassan Fayad • solo_traveller • au
10
2026-09-09 • via Nuitee
A
Armaine Krizel • solo_traveller • au
10
2026-09-04 • via Nuitee
R
Rose Rosales • solo_traveller • nl
3
2026-09-03 • via Nuitee
M
Mildred • solo_traveller • us
9
2026-09-01 • via Nuitee
R
Ron • solo_traveller • us
10
We stay here often
Pros:

The hotel is clean and the location is great!

2026-09-01 • via Nuitee
L
LEAH • couple • ph
8
2026-08-29 • via Nuitee
V
van Kuik • solo_traveller • nl
8
Pros:

Goed hotel op loopafstand van Ayala. Goede service en ontbijt.

2026-08-23 • via Nuitee
L
Liezel • couple • ph
9
it was a good stay.
Pros:

Location, staff and breakfast

Cons:

you have to ask for slippers and tissue. No extra tissue.

2026-08-14 • via Nuitee
W
Wu Hung • solo_traveller • tw
7
舒服的床和冷氣，但衛生有待加強
Pros:

舒適的大床，夠冷的冷氣。服務人員態度非常好。

Cons:

過舊的裝潢，還有老鼠在房間！而且只換房間，沒有升級或折扣

2026-08-12 • via Nuitee
C
Christian • couple • ph
5
2026-08-08 • via Nuitee
T
Timothy A • couple • au
6
2026-08-05 • via Nuitee
M
Monterde • solo_traveller • ph
8
Pros:

Clean room, kind front desk, and guard

Cons:

None

2026-08-04 • via Nuitee
R
Roland • solo_traveller • ch
8
2026-07-24 • via Nuitee
M
MARIA KRIS REN • solo_traveller • ae
9
Pros:

Lovely room and delicious food.
Keep up the good work.

Cons:

Walang bidet.

2026-07-14 • via Nuitee
L
Loviza Quicel • family_with_children • ph
7
Pros:

The hotel was clean and conveniently located near stores and malls. The elevators were easily accessible, making it convenient to get around the property.

Cons:

The downside was that the toilet did not have a bidet. We also had difficulty adjusting the shower, as it was hard to switch it on properly. In addition, the room lighting was quite dim, even during the daytime, and even more so at night. The rooms would benefit from brighter lighting and some updates to improve the overall guest experience.

2026-07-13 • via Nuitee
M
Maria Rubylene • family_with_children • be
10
2026-07-05 • via Nuitee
C
Cynthia • solo_traveller • au
8
As foreigners the tv doesn’t have Netflix, my niece has to buy me a “stick” thing to be entertained during rest hours
Pros:

Location, value for money ang good accomodating staff.

Cons:

Food during breakfast did not change during my long stay

2026-07-05 • via Nuitee
S
Sophia • couple • ph
10
2026-06-28 • via Nuitee
R
Reynolds • couple • us
7
bed was great - staff great - breakfast was good - the pancakes were terrible - seemed frozen.
Pros:

STAFF WAS GREAT AND THE BREAKFAST WAS GOOD

Cons:

The room aircon was very loud. The bath/ shower controls were not working - example: when the shower was running the main spout was running at the same time. waste of water

2026-06-25 • via Nuitee