Kristal Hotel Kupang

Hotels
7.1 (77 reviews)
Jalan Timor Raya no 59 Kupang , Kupang , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool
Good breakfast
Spacious room
Cons:
Cleanliness issues
Food complaints
Room issues
Value doesn't match stars

Categories

Cleanliness
5.98
Mosquitos in the room and AC leaking.
Service
8.45
Staff was really kind and friendly.
Location
7.99
Good location as mentioned.
Room Quality
6.44
Spacious room but issues noted and some complaints.
Amenities
7.47
Nice pool and facilities.
Value for Money
6.93
Not equivalent to a 4-star hotel as mentioned.
Food and Beverage
6.48
Food complaints noted.
Overall Experience
7.05
Mixed feedback but enjoyable aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:53

Property Description

Luxurious Accommodation with Modern Amenities
Kristal Hotel Kupang, situated at Pasir Panjang Beach, offers stylish rooms with sea views, flat-screen TVs, and free Wi-Fi. The hotel's pastel-colored decor creates a serene atmosphere, perfect for a relaxing stay.

Relaxation and Wellness Facilities
Guests can unwind in the sauna, indulge in spa treatments, or opt for a soothing massage. The 24-hour front desk ensures convenience, while the business center caters to corporate travelers. Additionally, the outdoor swimming pool and gym provide opportunities for leisure and fitness.

Culinary Delights and Convenient Services
Indulge in Indonesian and international cuisines at the on-site restaurant, or enjoy the convenience of room service. With shuttle services, laundry facilities, and meeting spaces available, Kristal Hotel Kupang ensures a comfortable and hassle-free stay.

Experience luxury and convenience at Kristal Hotel Kupang - book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KOE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for 50% of the adult rate per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 77 reviews
Cleanliness: 5.98
Service: 8.45
Location: 7.99
Room Quality: 6.44
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 6.48
Overall Experience: 7.05
L
lxgnet • family_with_children • cn
10
Pros:

这是一家挺不错的四星级酒店，设施配套齐全，泳池、花园、餐厅很漂亮。因为第二天早晨5:30要去公交总站赶去东帝汶的跨国大巴，跟前台说了后，爽快地为我们安排了打包早餐，真好！这是一家值得推荐的好酒店。

2026-03-24 • via Nuitee
T
Timothy • extended_group • au
10
great stay
Pros:

Angel, the Hotel Manager did everything possible for my friend and I whilst we stayed at Kristal Hotel - all staff were delightful, Saturday morning traditional music was super and in short a great stay. I would only stay there if in Kupang in the future

Cons:

nothing - all good

2026-01-19 • via Nuitee
C
Christopher • couple • au
6
2026-01-19 • via Nuitee
E
Esther • extended_group • es
4
Por cancelación de vuelo. No se corresponde 4 estrellas.
Pros:

Piscina

Cons:

Habitación. El baño mal.

2026-01-19 • via Nuitee
E
eduardo • solo_traveller • es
9
Pros:

Calidad precio muy bien.
Piscina y desayuno excelentes.

2026-01-09 • via Nuitee
D
Deodato • extended_group • tl
10
Pros:

Bagus

2026-01-09 • via Nuitee
D
Denis • family_with_children • mt
9
Pros:

The staff was really kind and the room was quite spacious.

Cons:

There was mosquitos in the room when I arrived and the AC was leaking a bit too much.

2026-01-01 • via Nuitee
J
Jorge Fernandes • family_with_children • tl
8
Cons:

Sem geladeira no quarto

2025-12-29 • via Nuitee
J
Josephine • family_with_children • nl
7
Pros:

Lekker aan zee

Cons:

Het eten

2025-12-15 • via Nuitee
D
Daniel • solo_traveller • us
2
Pros:

Good location - hotel about 2- star - getting run down - swimming pool had algae

2025-12-07 • via Nuitee
A
Alex • family_with_children • au
6
2025-11-15 • via Nuitee
C
Cha • family_with_children • kr
8
Pros:

Breakfast was good. Nice pool

Cons:

Nothing in particular

2025-11-15 • via Nuitee
J
James • solo_traveller • us
6
2025-11-02 • via Nuitee
B
Bartłomiej • solo_traveller • pl
5
2025-10-27 • via Nuitee
T
Tobias • extended_group • nl
10
2025-10-16 • via Nuitee
J
Joao • family_with_children • pt
7
2025-09-19 • via Nuitee
O
Olivier • family_with_children • id
7
Bon emplacement, agréable...pas mal, mais pourrait vraiment beaucoup mieux faire.;)
Cons:

quelques défaut:

rideaux qui ferment mal
robinet état moyen
un peu bruyant parfois dans la nuit

2025-09-10 • via Nuitee
G
giorgio • extended_group • it
7
2025-08-23 • via Nuitee
J
Jose Manuel de Assis • couple • tl
7
2025-08-14 • via Nuitee
D
Dave • solo_traveller • au
9
Pros:

Nice facilities and location. The staff were very friendly.

2025-08-05 • via Nuitee