TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Hotels
6.9 (1667 reviews)
Belgrave Road , Torquay , gb

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Nice swimming pools
Good breakfast
Cons:
Dated rooms
Cleanliness issues
Noise from other guests

Categories

Cleanliness
5.54
Many reviews indicate issues with cleanliness, including dirty areas and a generally tired appearance.
Service
7.51
Mixed reviews on service; staff described as abrupt but standard for hotel tier.
Location
9.05
Good location highlighted in multiple reviews, convenient for families and activities.
Room Quality
6
Rooms described as dated with various functional issues.
Amenities
8.03
Amenities such as the pools and spa received positive feedback.
Value for Money
4.99
Several reviews mentioned overpriced conditions and lack of value.
Food and Beverage
7.04
Food quality described as good but basic.
Overall Experience
7.01
Overall experience was acceptable but highlighted many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:05

Property Description

Luxurious Spa and Leisure Complex: The TLH Derwent Hotel offers a luxurious spa, indoor and outdoor swimming pools, sauna, steam room, hot tub, and a well-equipped gym for guests to unwind and relax.

Family-Friendly Accommodation: With comfortable bedrooms featuring private bathrooms and various amenities, lift access, and a children’s playground, the hotel caters to families looking for a convenient and enjoyable stay.

Entertainment and Dining Options: Guests can indulge in buffet-style breakfasts, contemporary dining with a variety of meal choices, and vibrant evening entertainment at the Starlight Bar, making their stay at TLH Derwent Hotel both delicious and entertaining.

Experience the perfect blend of relaxation and entertainment at TLH Derwent Hotel. Book now for an unforgettable stay!

Important information:

Please note that the fitness center, spa and wellness center are available to guests for an additional charge.

Please note that the hotel does not accept American Express cards for payment.

Please note that the hotel is nonsmoking throughout.

Please note that this property cannot accommodate hen and stag parties. Reservations which appear to be party bookings must be pre-approved by the hotel, prior to booking.

Please note, rooms will only sleep the number of people specified. Additional guests in rooms are not permitted.

Please note that the lead guest must be 18 years or older.

A maximum of 2 children under the age of 12 per adult, will be allowed into the swimming pool. Anyone aged 16 years or over can bring in a maximum of 2 children under 12 years and 2 additional children aged between 12 and 15 years (a maximum of 4 accompanying children in total).This property does not accommodate bachelor(ette) or similar parties.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

6.9
Based on 1667 reviews
Cleanliness: 5.54
Service: 7.51
Location: 9.05
Room Quality: 6
Amenities: 8.03
Value for Money: 4.99
Food and Beverage: 7.04
Overall Experience: 7.01
C
checks • family_with_children • gb
7
2026-03-20 • via Nuitee
A
Anthony- • family_with_children • gb
8
2026-03-17 • via Nuitee
M
Mateusz • couple • gb
4
Pros:

Stuff very friendly and help full room clean they try to do what they can but hotel need to be renovate

Cons:

Fstastis spa and swiming pool. Room need to be update is remeber 80s time i belive is time to invest some money also nevere before i have eat brekfast like that like no taste at all.

2026-03-16 • via Nuitee
A
Antony • solo_traveller • gb
9
Lovely weekend away
Pros:

Lovely pool and spa facilities clean room friendly staff not far from the beach!
Just an all round nice place!

2026-03-05 • via Nuitee
A
Adam • solo_traveller • gb
10
Pros:

Fantastic service every time I come
Breakfast was amazing
Entertainment was great
Facilities were outstanding

2026-03-04 • via Nuitee
C
Cassie • extended_group • gb
10
Relaxing
Pros:

Facilities

Cons:

Entertainment on Saturday wasn't great

2026-03-02 • via Nuitee
L
Lorraine • couple • gb
10
Good
Pros:

Good value for the money

2026-03-01 • via Nuitee
T
Tracey • extended_group • gb
10
2026-02-26 • via Nuitee
S
Suzanne • family_with_children • gb
6
We had a good stay and will probably return but possibly will try one of the other TLH hotels.
Pros:

We stayed at the Derwent. The pool and restaurant were really good. The staff in the restaurant were absolutely lovely. The hotel As a whole was satisfactory. I’d definitely stay again and recommend it.

Cons:

Front reception staff were not very helpful, quite indifferent. Access with a pushchair was challenging and reception staff did not offer any help whatsoever. Our bedroom was small even though it was supposed to be a family room. There was not enough room really, it felt quite squashed.

2026-02-25 • via Nuitee
J
Jake • solo_traveller • gb
8
Pros:

Facilities and swimming was perfect for the family

Cons:

Rooms need updating

2026-02-22 • via Nuitee
A
Ali • extended_group • gb
9
2026-02-12 • via Nuitee
S
Saif • couple • gb
3
2026-01-22 • via Nuitee
D
Debbie • family_with_children • gb
8
2026-01-20 • via Nuitee
L
Leanne • family_with_children • gb
10
2026-01-19 • via Nuitee
S
Sebastian • family_with_children • gb
6
Pros:

Swimming pool

Cons:

Bathrooms need upgrade definetly. ,

2026-01-19 • via Nuitee
S
Steven • family_with_children • gb
4
Was okay wouldn’t be staying there again due to these thing maybe if I was in a different room !
Pros:

The swimming facilities was good and some staff members where really nice and kind and helpful

Cons:

The beds where uncomfortable need to change mattress and due to that I couldn’t sleep very well at all and there was rubbish underneath my bed and the bathroom had a funny smell in it and due to this I had to leave a day early also in my room had no view and all I could here was generators all day and all night long and staff members outside my window all night smoking and yapping even with the window closed could here all of this

2026-01-19 • via Nuitee
D
Debbie • couple • gb
7
Pros:

Very lively brilliant atmosphere, the beds and pillows not to comfortable but other than that we had such a good time . There’s so much to do for the whole family

2026-01-19 • via Nuitee
L
Laura • couple • gb
5
Pros:

The pool, sauna and steam room facilities were a good addition to the holiday and were quite relaxing. Despite being told on 2 of the days the incorrect opening times by reception so by the time we arrived it was too late.

Cons:

Stayed for 3 nights, on the first night the bed was broken and so uncomfortable that we asked to be moved the following morning. We were moved to a different room, to only a few hours later, be told not to use the shower or bathing facilities as there was a leak from our bathroom into the room next door. Later that day we were told that we would need to shower in the other hotel room next door for that day until the leak was fixed the following day. The leak was fixed that following day after our 2nd night, but to be honest ruined our whole experience.

2026-01-19 • via Nuitee
F
Francesca • solo_traveller • gb
7
It was good
Pros:

The stay was ok. I was next to the fire exit where the car park was. Very noisy and family orientated hotel.

Cons:

Too loud and busy for me

2026-01-19 • via Nuitee
S
sachin • couple • gb
1
2026-01-19 • via Nuitee