DoubleTree by Hilton Hangzhou East

Hotels
•
Doubletree by Hilton
9.1 (83 reviews)
No. 600, Jin Sha Avenue, Hangzhou , Hangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable and helpful staff
Delicious breakfast
Cons:
Location could be improved

Categories

Cleanliness
9.15
The hotel is clean and well-maintained, as mentioned in the reviews.
Service
9.65
The staff is described as helpful and welcoming, contributing positively to the experience.
Location
8.15
The location received a negative remark indicating it could be improved.
Room Quality
9.15
Room quality is inferred to be good but not explicitly mentioned.
Amenities
9.15
Amenities are praised for being comprehensive and satisfying.
Value for Money
9.15
Good value for money as indicated by the overall positive sentiment.
Food and Beverage
9.15
Breakfast is noted to be delicious, enhancing the food and beverage rating.
Overall Experience
9.25
Overall experience is highly rated, indicating satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:53

Property Description

Luxurious Amenities
DoubleTree by Hilton Hangzhou East offers an indoor pool, a fitness centre, and a business centre for your convenience and relaxation.

Convenient Location
Located near Jinshahu Station of Subway Line 1, the hotel is easily accessible and just a short walk from Times Paradise Walk.

Culinary Delights
Indulge in local Hangzhou cuisine and Cantonese dishes at Heyuan Chinese Restaurant, or enjoy buffet spreads at E café.

Experience comfort, convenience, and culinary delights at DoubleTree by Hilton Hangzhou East. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

In order to provide guests with a better experience, the hotel's indoor swimming pool will be under maintenance from December 11, 2023 to January 7, 2024, and will not be open for the time being. Please be informed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and costs CNY 40 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 257 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 83 reviews
Cleanliness: 9.15
Service: 9.65
Location: 8.15
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.25
A
AKIKO • extended_group • jp
10
Pros:

朝食が美味しい、設備が充実、綺麗で清潔

Cons:

特になし

2026-01-20 • via Nuitee
P
Pieter • solo_traveller • za
9
Pros:

Comfortable and helpful staff

2025-12-25 • via Nuitee
C
Claudio • solo_traveller • it
9
.
Pros:

.

Cons:

.

2025-12-13 • via Nuitee
許 • solo_traveller • tw
8
2025-12-02 • via Nuitee
M
Marcos • solo_traveller • br
9
2025-11-14 • via Nuitee
建偉 • couple • tw
10
2025-11-08 • via Nuitee
T
Thomas • solo_traveller • sg
8
Good
Pros:

Everything

Cons:

Nothing

2025-10-29 • via Nuitee
T
Thomas • solo_traveller • sg
8
I recommend it
Pros:

I like the hotel. Clean. The staff is really welcoming.

Cons:

The location. And on my second stay, the reception told me they offered me the breakfast for free but the next day, it was marked I did not pay. The reception forgot to update. This is one rare occasion though as I did previously get a free breakfast from another receptionist.

2025-10-29 • via Nuitee
S
Sullivan • couple • au
10
2025-10-25 • via Nuitee
P
Punnavit • solo_traveller • th
9
2025-10-13 • via Nuitee
I
Imam • solo_traveller • sa
9
2025-09-20 • via Nuitee
K
Komala • extended_group • my
9
2025-07-24 • via Nuitee
K
Komala • extended_group • my
9
2025-07-24 • via Nuitee
B
Berenika • extended_group • pl
9
2025-07-24 • via Nuitee
Z
zhenzhen • solo_traveller • cn
10
2025-07-18 • via Nuitee
G
Gambarli • family_with_children • az
10
2025-07-16 • via Nuitee
B
Bronwyn • young couple • nz
9
Excellent base for visiting family working at the nearby university
Pros:

Excellent breakfast. The concierge was very helpful, organizing a tour for us

Cons:

The breakfast was very expensive

2025-04-21 • via Nuitee
C
César • review category business travellers • de
8
Very good
2025-03-21 • via Nuitee
S
Shakira • review category business travellers • sn
10
Exceptional
2025-02-15 • via Nuitee
S
Sean-paul • group • mt
9
The location is close to the metro, commercial centre, shops and public garden. Breakfast was amazi
Pros:

The location is close to the metro, commercial centre, shops and public garden. Breakfast was amazing.

2024-11-15 • via Nuitee