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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Outdoor fireplace
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Convenient Location
Situated just off Interstate 95, our Springfield hotel offers easy access to Arlington city centre and popular attractions like Lake Accotink Park and Mount Vernon.
Comfortable Accommodation
Each room at Embassy Suites Springfield is equipped with modern amenities including free WiFi, a refrigerator, and a microwave. Guests can also enjoy a flat-screen TV with satellite channels and complimentary toiletries.
Exceptional Services
Indulge in our complimentary grab-and-go breakfast, evening reception with snacks and beverages, and unwind at the outdoor pool or fitness centre during your stay. Book now to experience a perfect blend of convenience and comfort at Embassy Suites Springfield.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
the staff
Breakfast was great
Something for kids to do
Nice clean room. Breakfast was amazing. Have an omelette bar and everything.
Person at the front desk didn't seem super interested in going out of her way to help with utensils when dinner was delivered without them Acted like they didn't offer that and then the kitchen was super helpful.
The breakfast staff was wonderful, a lot of variety. The rooms were clean.
The front desk staff was awful. Their system went down when people started to arrive and how they handled it was so unprofessional. We had no idea what was going on, just standing in a long line and then when you got to them they were so rude. We had asked for a crib in advance,which I brought up at the desk and we never got it.
They gave us a key to a room someone else already was in and when I went to fix it she didn’t even say sorry just gave me a new room.
No one ever came to clean our room even though we were gone most of the day. We called for more towels and trash bags, no one ever came. We had to finally go down and get them.
Overall nice hotel, bad front of house staff and managers.
Everything was very clean. Beds were so comfortable and room was large. Nice having a kitchenette in the room also. Free breakfast was wonderful with lots of choices, including hot items like eggs, sausage, French toast sticks. Evening reception was nice offering lite snacks and two free drinks from the bar for two adults per room. Staff were friendly, especially the ladies helping guests at breakfast. Also having a restaurant/bar in the hotel was convenient.
The check-in line was horrendous. Arrive a little before 4pm to get a spot in line. The hotel was fully booked so it would have been better to have more than two staff doing check-in. The pool and fitness center is nice but have to take the elevator to 2nd floor, walk down a long hallway, then take another elevator down and there is not a hot tub. Parking costs $17 per day which is annoying but they have to do that unfortunately to keep non-guests from parking in the lot. Cost of parking needs to be cheaper though. We also were not given enough towels and not provided with linens or pillow for the pull out couch bed. Had to wait till almost 9pm to ask the front desk because the check-in line was still so long. Calling the front desk from our room didn’t work as no one answered. The chat option in the app didn’t work either.
We were visiting family. We were pretty close to them at this location.
There was nothing I did not like
My reservation was cancelled, I received a call at 6:30pm after they gave away my room
Location and amenities
Kitchen in the suite wasn’t stocked at all. No silverware, no dishes, no dish soap, no paper towels, no glasses. Very strange, but thankfully we’re only there for one night.
I liked the layout and the cleanliness.
Sound too loud from next room.
All good :)
Front desk and restaurant staff were professional, courteous, and responsive however, that's where our favorable experience ends. Housekeeping was slacking, we had to call the front desk multiple times to obtain linen for the pull out bed. They never came to empty our trash cans, or provide fresh bathroom towels and face cloths. The room (especially the carpet) was dirty and appeared outdated and unkept. The pool had a strong musty smell, and the extensive use of chlorine made it hard to breath. Our final assessment is relative to the elevators, once the door opened you had to essentially run people over to get in, before the door quickly closed. That in and of itself is a major liabliity. Finally, since we initially booked for a Friday/Saturday stay, and later modified our reservation to include Thursday. Once we checked in/out for Thursday, and obtained new room key cards, one of them wasn't programmed correctly, and unusable. The pull out bed was so uncomfortable (need a better mattress) each morning my son awoke with a stiff back/neck.
Breakfast was good.
Not happy with no daily room cleaning.
The toilet randomly back splashed, when no one had used it for hours. Sometimes in the middle of the night.
There is a large area of black dust from the vent in the sitting area.
The breakfast was sub par and that's compared to lower star rated hotels.
The worst part was that we paid for parking and then, because the parking tag fell out of its place and we disc notice, the tow company they contract with towed our car. Even though we were able to show our parking tag we still paid full price. This hotel should go back to registering guest vehicles. According to locals, the type company used by the hotel is well known in the area for being predatory so you will get no consideration for being a proven paid guest. It's a racket.
We will not stay here again.
How clean it was
That I had to pay to park my car . That was a surprise $17 on top of the room and food to me was just a bit greedy.
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