Crowne Plaza Greater Noida by IHG

Hotels
IHG
9.4 (118 reviews)
Surajpur Chowk, Institutional Green-I, Greater Noida, Uttar Pradesh, 201306 , Greater Noida , IN

Facilities

Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Evening entertainment
See all facilities

Review Highlights

Pros:
Exceptional hospitality
Excellent food quality

Categories

Cleanliness
9.26
The cleanliness was reported positively, contributing to the overall satisfaction.
Service
9.73
The staff was described as helpful, courteous, and professional, enhancing the overall experience.
Location
9.17
Conveniently located near manufacturing facilities and key areas, appreciated by guests.
Room Quality
9.42
The room quality was highlighted, with spacious and well-appointed accommodations.
Amenities
9.35
Extensive amenities including a spa, pool, and multiple dining options were praised.
Value for Money
9.11
Overall value deemed excellent in relation to the services provided.
Food and Beverage
9.66
Breakfast and dining options were described as exceptional, with a variety of offerings.
Overall Experience
9.53
Overall experience was wonderful, with guests expressing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:40

Property Description

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our full-service spa to rejuvenate your mind and body.

Entertainment and Dining - From an outdoor pool, sauna, to 24-hour room service and a vibrant bar/lounge, every guest will find their preferred spot to unwind and enjoy.

Convenience and Event Spaces - Benefit from amenities like complimentary Wi-Fi, concierge services, and a vast conference center with 16 meeting rooms, making it perfect for both leisure and business travelers.

Book your stay at Crowne Plaza Greater Noida today for a perfect blend of luxury and convenience!

Important information:

  • Pool access available from 6 AM to 8 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 8 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 03:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 118 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.17
Room Quality: 9.42
Amenities: 9.35
Value for Money: 9.11
Food and Beverage: 9.66
Overall Experience: 9.53
S
Sightsee59287616086 Business
10
Trip in Noida
Pros:

Super friendly shop with good quality product

2026-02-26 via Tripadvisor
J
Jet45483184369 Couples
6
Rooms are good but checkin service needs to better
Pros:

The property is good but the service needs to be better and the staff needs to be more understanding towards couples. I was denied a King bed even after multiple requests. I had to wait for an hour even after 4 pm to get a King bed checkin. The checkin experience was not nice and could be better. I would compliment the food and breakfast spread as it was really good. The rooms were clean and washrooms had all modern amenities.

2026-02-15 via Tripadvisor
S
Sightsee26318090945 Couples New Delhi, National Capital Territory of Delhi
6
Good but needs better service at Checkin
Pros:

The hotel is beautiful and rooms are good as well but the checkin experience needs to be better. The staff did not provide me with a King bed upon multiple requests even though I booked a standard room with King bed preference mentioned in my booking. They told me that rooms are allocated on availability and either one of King or Twin room would be provided on hotel discretion. Breakfast was good though.

2026-02-13 via Tripadvisor
2
292manyas Couples New Delhi, National Capital Territory of Delhi
6
Good rooms but checkin experience was average
Pros:

I found the hotel to be good, but the service could be better. I booked a standard room and had request the King bed as it was my anniversary which I had mentioned at the time of booking, but even after that they were denying availability of the same and were only giving twin bed room. I had to debate with them and had to insist firmly for the King room and also had to wait for a long time. I expected a better checkin experience. Rooms are clean and really good for the price if you find a good deal. Breakfast spread is also very good and everything was delicious. Apart from my checkin experience the stay was really good.

2026-02-13 via Tripadvisor
L
lasallev2020 Business
10
Amjad Meer’s service is exceptional.
Pros:

Exceptional service. His attention to detail and quality made our experience excellent. Fully recommend everyone swing by Amjad Meer’s shop.

2026-02-10 via Tripadvisor
7
745rajdeepc Business
10
Amazing MANAGER NAVIN AND F & B STAFF NITIN AMIT
Pros:

Outstanding Staff - NAVEEN DUTY MANAGER AND RESTAURANT STAFF NITIN AMIT JUST AMAZING

the hotel staff are excellent and all 3 of us have enjoyed so much it’s amazing we will be back!

6029
6044

2026-02-09 via Tripadvisor
V
V4034MHchiarac Friends getaway
10
Amazing experience
Pros:

Amjad Meer was very friendly and nice with us, we bought amazing high quality pashmina! I will come back. The hotel is amazing and they treat us very well

2026-01-28 via Tripadvisor
D
dieterw759 Friends getaway
10
Super!!!
Pros:

We had a very nice communication with Amjad Meer and we has a wonderful Shoppingexperience and we are very satisfied.
The price is very good and we like the gifts.

2026-01-20 via Tripadvisor
N
NormanW755 Business
10
Nice experience overall
Pros:

I had a pleasant stay overall. While the hotel does feel a little dated in parts, the amenities are well maintained and comfortable enough for a good stay. The food was genuinely good, with consistent quality and variety.
A special thank you to Amjad Meer from the gift shop for his warm hospitality and excellent service — he truly made the experience more memorable with his friendliness and professionalism.
Overall, a comfortable stay and I would recommend this hotel.

2026-01-09 via Tripadvisor
O
OfficerIAS Family
10
A gem of a hotel in Delhi-NCR that knows how to pamper Diamond Elite guests...
Pros:

Go left from the Pari Chowk in Greater Noida, and after 15 minutes of a relaxed drive on a reasonably decent road, you will come across a sprawling set of high-rise properties, on the left side, that stand out from their rather uninspiring surroundings. That’d be the Crowne Plaza complex, covering some 8.5-acres, and consisting of 398 keys, including suites and apartments. There is, in addition, a huge convention center and banquet space to cater to large gatherings.
On the hotel side, there are as many as six culinary venues, serving global delicacies, Italian & pan-Asian specialties, Indian Fine Dining, and a Belgian Beer Cafe. There is, of course, a swimming pool, spa, and a fitness center. No wonder it is a favorite among such corporates as Samsung, LG, OnePlus, Honda, Yamaha etc. who all have their manufacturing facilities close by, or exhibitors who put up stalls at the Greater Noida India Expo Mart.
Mine was a quick, on-the-spur - of - the - moment one-night staycation to celebrate my birthday month. And boy, the hotel pulled out all stops to make that an evening to remember. I first received a call and then an email from Ashi Mathur, Guest Relations Executive, detailing all they could do to make this a great stay befitting my status as an IHG Diamond Elite Member. This included a complimentary suite upgrade, a complimentary birthday cake, a special dinner package, and of course, complimentary breakfast for the two of us the next morning! What more could we ask for?
The suite we got was on the 12th Club floor; so we had complimentary access to the Lounge too, where we had our evening coffee with some chocolate chip cookies. The suite itself was sprawling, with separate seating and bedroom areas. The bathroom was also very well laid out with separate bathtub and rain shower areas. The view from the windows was of the greenery around the convention complex, which was better than the view of the slum-like surroundings on the other side.
We skipped dinner on account of a prior commitment. The breakfast, however, was possibly the best in India and on a par with what we had elsewhere in the world. We had an excellent butter masala dosa with three kinds of chutneys. Idlis were fluffy, and the sambar was quite tasty. The usual cereals, fruits, sausages, bacon, pancakes, waffles … were all there, but what was unique was some five-six Korean specialties! Despite being full, I tried to taste a few, and they appeared to be quite authentic.
We rounded out the breakfast with an excellent cup of coffee and a cinnamon roll. We were then presented with a pastry as a bon voyage gesture by Abhay, which caught us off-guard. And then, 4-5 other staff members along with the chef joined us for a group photograph, which caught us off-guard.
All-in-all, this was a visit that impressed us no end.
If any IHG property wishes to learn how to please Diamond Elite guests, they should come to Greater Noida!

2025-12-31 via Tripadvisor
R
ricky99999 Friends getaway Kolkata (Calcutta), Kolkata District, West Bengal
10
Excellent Hotel
Pros:

I stayed in Crown Plaza Greater Noida on the 19th of this month with my friend. Well my stay was very short ( overnight). Very comfortable room, good friendly staff, willing to help.I really enjoyed breakfast. I wish them the best wishes.

2025-12-29 via Tripadvisor
Y
Yadavmukesh380 Family New Delhi, National Capital Territory of Delhi
10
Great experience with Crowne Plaza Greater Noida
Pros:

⭐️⭐️⭐️⭐️⭐️
Had a wonderful stay at Crowne Plaza Greater Noida. The staff was extremely helpful, courteous, and professional, always ensuring a comfortable experience. Excellent hospitality, clean rooms, and great overall service. Highly recommended! Especially thanks to Mr Dilshad front office Manager reception team amazing in the bar Mr Akshay truly amazing

2025-12-29 via Tripadvisor
A
Arup_Gupta Family
10
Excellent
Pros:

We had a Wedding Event at Crowne Plaza Greater Noida. It was an excellent arrangement. Our Guests appreciated the hospitality and overall general arrangement. Wish Crowne Plaza Gr. Noida Team successful events going forward. Brgds

2025-12-21 via Tripadvisor
S
Sunshine41037477943 Solo travel
10
Excellent experience
Pros:

Qudos to Ms Shefali nd Mr sachin to taken care of me in the mosiac at crowne plaza breakfast is alwayss nice with best quality

2025-12-16 via Tripadvisor
1
11ravikumarp Solo travel
10
Good service
Pros:

I was nicely treated right from chekin to check out.
Good staff
Tarannum
Sumit chauffeur
Sachin, Gaurav from restaurant
They all were very good in terms of customer service.

Regards
Ravi

2025-12-15 via Tripadvisor
I
Inspire54043755860 Family
10
Best wedding ever.
Pros:

I was there for my cousin’s wedding. Everything was perfect. I would like to share a heartfelt thanks to the team, specially, Mr. Vikas, Mr. Amit(Banquet Manager), Mr. Harish(Bartender).

Thank you guys for an amazing experience.

2025-12-06 via Tripadvisor
N
Navigator15510311831 Family
10
Excellent
Pros:

Wonderful experience. Sonu who served us was really awesome. Everyone here is wonderful. I would like to visit here again

2025-12-04 via Tripadvisor
J
Journey07464310282 Business
10
great time in this hotel in every matter. Condition great , staff excellent and courteous.specially thanks for surendra
Pros:

great time in this hotel in every matter. Condition great , staff excellent and courteous. Thanks for every Indian food recommendation to Gaurav , surendra . With them I could try great variety of Indian food in hotel kitchens specially thanks for surendra singh and gaurav .sohil mosaic team

2025-11-22 via Tripadvisor
D
Discover11982371934 Business
10
Great Experience Especially with the I recently visited Crowne Plaza Greater Noida and it was fantastic! I had a great s
Pros:

Great Experience Especially with the
I recently visited Crowne Plaza Greater Noida and it was fantastic! I had a great server named surendra singh who worked in the F&B department for mosaic and he was absolutely wonderful. Surendra singh was extremely kind and provided a great service; he is a gem of a person. I hope he gets the recognition and praise he deserves from his superiors because he truly did a wonderful job.

Thank you all for providing such great hospitality

2025-11-22 via Tripadvisor
R
Road52127795138 Business
10
Family trip
Pros:

My stay at the crwun plaza was truly exceptional the staff was very polite a professional the hotel is situated in a good area and it was easy to travel around this is a great place to stay friend and family alike special thanks to Mr nemeechand from house keeping

2025-11-03 via Tripadvisor