E Hotel

Hotels
9.2 (437 reviews)
Express Avenue Mall, Gate no-1, Mount Road (Pattulos Road) , Chennai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Efficient staff
Improved breakfast
Cons:
Slow service
Missing towels
Taxi arrangement issues

Categories

Cleanliness
8.28
Towels were missing in the bathroom.
Service
9.25
Service was okay, with some feedback on the speed but overall efficient.
Location
9.79
Great location, centrally located next to a mall.
Room Quality
9.24
The rooms were clean and well-maintained.
Amenities
9.27
Amenities like breakfast were improved, with good options available.
Value for Money
9.23
Overall a good experience with value for the price.
Food and Beverage
9.28
Breakfast options were better than before, though lacking an omelette station.
Overall Experience
9.25
Good experience overall despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:16

Property Description

Luxurious Rooms and Spacious Interiors
E Hotel in Chennai offers luxurious rooms with spacious interiors, providing guests with a comfortable and elegant stay. The fully air-conditioned rooms feature a flat-screen satellite TV, a minibar, and an en suite bathroom, along with a cozy seating area.

Vegetarian Restaurant and 24-hour Room Service
Entree, the hotel's vegetarian restaurant, serves a variety of local and international dishes to tantalize your taste buds. Additionally, guests can enjoy the convenience of 24-hour room service for delicious meals in the comfort of their rooms.

Convenient Location and Tour Desk
Located just 15 km from Anna International Airport and 5 km from Chennai Central Station, E Hotel offers easy access to key transportation hubs. The hotel's tour desk assists guests in organizing exciting excursions to popular attractions, making your stay both enjoyable and hassle-free.

Book your stay at E Hotel now to experience luxury, convenience, and exceptional service in Chennai!

Important information:

Guests are requested to note that extra bed is facilitated with a mattress as an extra bed.

Please note that for security purpose all Indian travelers are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international travelers are required to present a valid passport and visa.

Early Check-in and Late Checkout: All the Early check-in and Late checkout will be accommodated subject to the room availability and on chargeable basis.

Please inform E Hotel of your expected arrival time in advance. You can use the special requests box when booking, or contact the property directly using the contact details provided in your confirmation. Non-guaranteed reservation is liable to release one day earlier to the intended date of arrival.

The hotel reserves the right of admission for local residents. Accommodations can be denied to guests residing in the same city.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 10 years old and over stay for Rs. 1,239 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 437 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
N
naomiriam Solo travel Japan
10
A comfortable stay and convenient hotel
Pros:

The guest rooms are spacious and clean, situated in a quiet environment. Adjacent to the Express Avenue Shopping Mall, guests can enjoy shopping, dining, and cinema visits. The extremely convenient location ensured a comfortable stay. The hotel staff were helpful; when I had difficulty using my room key, they responded promptly to resolve the issue. It is a hotel I would wish to use again.

2026-01-27 via Tripadvisor
N
Nar111565 Family
10
GREAT
Pros:

The environment of the hotel is good. Mr. BISHAJITH is an amazing person and good service.

2026-01-17 via Tripadvisor
S
Seaside65181847864 Family
4
Its not 5 Star or 3 Star Hotel its 2 Star Hotel
Pros:

Good location , in side room neet and clean,
1. Dirty smell toilet from drain gas is returning spread toilet area, dirty smell.
2. Cooridor area also drainage smell
3. Corridor carpet is wet and dried marks is there, looking very ugly.
4. Restaurant food is average.
5. Its like two star hotel.

2026-01-05 via Tripadvisor
D
DILIPKUMAR couple sg
8
Ehotel Chennai Good experience
Pros:

Great location, staff, breakfast, and restaurant team. Also good options for shopping as adjacent mall is connected with lots of options to explore.

Cons:

Towels were missing in the bathroom, but it was a good experience overall.

2025-10-16 via Nuitee
P
P K UMMER family_with_children in
10
Overall the stay was good
Pros:

Centrally located

Cons:

The service was slow

2025-10-12 via Nuitee
P
Pandi solo_traveller in
10
2025-10-07 via Nuitee
P
Pandi family_with_children in
10
2025-10-07 via Nuitee
R
Rakesh family_with_children in
10
2025-09-05 via Nuitee
M
M RAFDEEN couple gb
10
2025-09-01 via Nuitee
S
Smitha family_with_children in
10
2025-08-30 via Nuitee
S
SERGEI couple in
9
2025-08-28 via Nuitee
A
Anthony solo_traveller ch
8
2025-08-28 via Nuitee
S
sheznas Family
10
Good hotel overall
Pros:

This is a very good hotel. The location was excellent as the mall had a variety of shops. The hotel staff were efficient and helpful. Every member was on point. The rooms clean and I will stay at this hotel of I visit chennai again.

2025-08-27 via Tripadvisor
family_with_children sg
8
2025-08-18 via Nuitee
S
Subramaniam solo_traveller my
5
Cons:

The service getting bad....if we ask something its take 30 to one hours

2025-08-13 via Nuitee
S
Sharf family_with_children lk
10
2025-08-11 via Nuitee
B
Balapatabendi solo_traveller lk
8
The stay was good but as mentioned concierge should opt finding a taxi on a platform without charhin
Pros:

The breakfast was much better than the last time although it would have been good to include an Omlette station. I liked the location and I think all in all it was a good experience.

Cons:

The fact that the hotel was only accepting to provide taxi from the hotel and the taxi wasn’t a hotel branded one so it seemed as if they had ordered a cab at a lower cost and I ended up paying double the amount as I didn’t have Ola or Uber Concienge should assist in getting that option.

2025-08-10 via Nuitee
A
Aslam Khan family_with_children in
2
2025-08-07 via Nuitee
A
Anand family with young children in
9
Superb
2025-08-02 via Nuitee
A
Ali family with young children ae
1
Poor service, unprofessional attitude by staff, would not recommend.
Pros:

Location

Cons:

Convenient location… that about it! That’s all to it. Service is terrible! Staff (including managerial) is unaccommodating & unwelcoming. They do not honor made by the guests any requests. Hygiene is of concern. Housekeeping do not replace bed sheets & towels. Any requests made to housekeeping takes 1 - 2 hours I.e. if they honor your request. We had to wait about 7 hours once to get extra towels & bed sheets. A hotel running out of towels is unheard of. We requested for an ironing board & never got one at all. The house keeping staff’s attitude is as if they are doing you a favor. WiFi doesn’t work. No complaint gets resolved, even after complaining several times. If you’re looking for good service…. look elsewhere.

2025-07-08 via Nuitee