Luminor Hotel Jember By WH

Hotels
7.4 (41 reviews)
Jl. K.H. Agus Salim No. 28 , Jember , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Karaoke
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise from children
Some cleanliness issues

Categories

Cleanliness
6.24
Some reviews indicate the rooms are not very clean and are outdated.
Service
8.21
Staff received praise for being friendly and supportive.
Location
8.25
Location is suitable for overnight stays and is near attractions.
Room Quality
6.7
Rooms are a bit old and have some noise issues, though beds are comfortable.
Amenities
7.23
Amenities like parking and good air conditioning are mentioned, but WiFi issues noted.
Value for Money
7.19
Considered good for overnight stays but with some value concerns on room quality.
Food and Beverage
7.74
Breakfast is praised, but some food items weren't served hot.
Overall Experience
7.61
Customers express mixed feelings but find it worth a no-frills stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:30

Property Description

Overlooking the Garden with Balcony Rooms
Experience the beauty of Jember at Luminor Hotel Jember By WH, where each air-conditioned room features a private balcony overlooking the lush garden. Enjoy the natural lighting from the floor-to-ceiling windows and relax in the well-equipped accommodations with comfortable seating areas.

Karaoke Nights and Banquet Facilities
Unwind with a karaoke session or host successful business and social gatherings with our banquet and meeting facilities. With free Wi-Fi in public areas and laundry services available, we ensure a convenient stay for all our guests.

Culinary Delights at Panorama Restaurant
Indulge in a variety of local specialties and Chinese dishes at Panorama Restaurant. Whether you're exploring Papuma Beach or Mount Ijen, our strategic location makes us the perfect choice for your stay.

Book now for an unforgettable experience at Luminor Hotel Jember By WH!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 41 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.61
M
Mahmud • extended_group • id
7
2026-01-13 • via Nuitee
S
Siti • couple • id
7
2026-01-12 • via Nuitee
R
Raymond • solo_traveller • id
8
Worth to stay for a no frills overnight.
Pros:

No frills, direct service, easy to check in. The staff is supportive. Nice breakfast.

Cons:

Nothing.

2026-01-08 • via Nuitee
A
Arthur • couple • fr
5
Pros:

Le lit était confortable, et les employés vraiment très gentils. Le buffet du petit déjeuner était vraiment très bon.

Cons:

Il y avait quelques moustiques dans la chambre.
Il y avait une colonie de vacances qui est arrivée à minuit. Les enfants parlaient très fort et couraient dans l'allée jusque 1h30 du matin ( impossible de dormir )
L'isolation phonique de la chambre n'est pas de bonne qualité.
J'ai demandé à la réception si nous pouvions changer de chambre malheureusement l'hôtel était complet.
Nous avons donc enduré les enfants pendant 2 jours.

2025-11-14 • via Nuitee
S
sri • family_with_children • id
7
2025-11-14 • via Nuitee
D
Denise • couple • ca
9
Excellent value
Pros:

We just stopped for 1 night on our way to Banyuwangi. Very comfortable and beautiful place. Good breakfast. Super friendly staff. Then even assigned someone to serve us over breakfast (although it was a buffet style) , probably because he spoke English. He made us Americano coffee instead of the regular one. Excellent one night stop.

2025-11-02 • via Nuitee
K
Kevin • solo_traveller • nz
8
Pros:

Nice overnight stay.
Parking onsite for cars.
Room ok size, not big.
Staff friendly and welcoming.
Aircon good.
Bed comfortable.
Bathroom good, hot water.

Cons:

Wifi a bit in and out, but generally ok.
Restaurant onsite. A lot of items on menu not available when I went for dinner.
When food served it wasn't hot, some items cold.
When you order starter and main, they serve both at once.
Showerhead needs attention,cleaning.

2025-10-12 • via Nuitee
D
Dian • couple • id
5
Pros:

Kecewa karena pindah dari kamar yang tv biasa ke yang bisa smart tv, udah bayar lebih tapi tetap gabisa juga.

Cons:

Kecewa karena pindah dari kamar yang tv biasa ke yang bisa smart tv, udah bayar lebih tapi tetap gabisa juga tvnya

2025-08-13 • via Nuitee
C
Clarisse • couple • fr
6
Mouais....
Pros:

Personnel sympa et pas mal pour faire une petite étape mais l’hotel merite vraiment un gros rafraîchissement !!! Alors que la devanture est très jolie mais les chambres sont pas très propres et sont vieillottes....
Si vous passez par là il faut aller à papuma beach, c’est magnifique !!

Cons:

Hotel qui a du potentiel mais dont il faut retaper les chambres !!

2025-08-04 • via Nuitee
E
Eko • group • id
8
Very good
2025-05-02 • via Nuitee
T
Terry • family
8
Pros:

Comfortable bed and excellen shower. Could be cleaner. Good selection of food for breakfast, coffee was weak tho.

2025-02-08 • via Nuitee
N
Nikita • with friends • id
10
Exceptional
Pros:

great location, service, all necessary things were available

Cons:

pay attention to the cleanliness of the bathroom, it was dirty and smelled bad

2025-01-08 • via Nuitee
K
Ken • young couple • id
10
Exceptional
2024-12-30 • via Nuitee
L
Leo • family with young children • id
6
Pleasant
2024-12-29 • via Nuitee
J
Jesse • with friends • au
6
Pleasant
2024-11-30 • via Nuitee
R
Rosyam • family with young children • id
7
Good
2024-09-06 • via Nuitee
E
Eko • young couple • au
10
Nice place and close to the shop
Pros:

Nice stay

Cons:

Nothing

2024-08-18 • via Nuitee
M
Mark • young couple • nz
8
Very good
Pros:

Large room,big bed.good shower.good breakfast. Nice hot coffee!!

Cons:

No correct massage room. Also think about a steam sauna. Get all your waterfalls and ponds working and fixed/clean.This will improve the environment

2024-08-17 • via Nuitee
A
Agnes • family with young children • id
8
Very good
2024-06-30 • via Nuitee
A
Agnes • family with young children • id
8
Very good
2024-06-30 • via Nuitee