Hotel M Mount Pocono

Hotels
6.4 (579 reviews)
1244 Pocono Boulevard , Mount Pocono , us
+1 570-839-3600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Uncomfortable beds
Amenities malfunction

Categories

Cleanliness
5.15
Several reviews mention issues with cleanliness including sticky floors and hair left in rooms.
Service
8.15
Staff were friendly and accommodating in terms of dealing with guest requests.
Location
7.15
Location was convenient, close to stores and restaurants but the external appearance is neglected.
Room Quality
6.65
Room quality was generally good, but some guests reported uncomfortable beds and noise issues.
Amenities
5.65
Some amenities like jacuzzi and coffee makers did not work, and the pool was cold.
Value for Money
6.15
Guests feel the price does not reflect the quality of the hotel.
Food and Beverage
6.15
No coffee in rooms or lobby noted, impacting food and beverage perception.
Overall Experience
6.15
Mixed feelings overall, with some guests having good experiences while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:21

Property Description

Convenient Location
Located just 16 km from Camelback Ski Resort, Hotel M Mount Pocono offers easy access to popular attractions and outdoor activities.

Comfortable Accommodations
Guests can unwind in air-conditioned rooms featuring cable TV, coffee-making facilities, and free WiFi, ensuring a relaxing stay.

Great Amenities
Enjoy the convenience of a heated indoor pool, a 24-hour fitness centre, a business centre, and coin-operated laundry facilities during your stay.

Book now at Hotel M Mount Pocono for a memorable and comfortable experience near Mt. Aire Casino and Hickory Run State Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

6.4
Based on 579 reviews
Cleanliness: 5.15
Service: 8.15
Location: 7.15
Room Quality: 6.65
Amenities: 5.65
Value for Money: 6.15
Food and Beverage: 6.15
Overall Experience: 6.15
J
Jasmin • couple • us
10
Great stay relaxing and peaceful
Pros:

Clean and easy access in and out

Cons:

Clean and quite

2026-08-31 • via Nuitee
S
Sweeney • solo_traveller • us
10
Highly recommend!
Pros:

Everything was great! No complaints.

Cons:

If I had to change something, they should have curtains that close.

2026-08-30 • via Nuitee
K
Karina • family_with_children • us
8
It was a nice place
Pros:

Comfortable

Cons:

It didn’t offer breakfast

2026-08-30 • via Nuitee
G
George • solo_traveller • us
10
Pros:

Location and value

Cons:

N/A

2026-08-26 • via Nuitee
F
Felian • couple • us
8
2026-08-22 • via Nuitee
J
Joe • solo_traveller • us
6
Pros:

The place was clean

Cons:

The jacuzzi wasn't functional, my room had no cold water, the bottom drain of the pool was broken and could cause injury..and the hotel still looked like itvwas 1979

2026-08-18 • via Nuitee
B
Brenda Jeanette • solo_traveller • us
6
Pros:

El cuarto con jacuzi, y que cambiaron las toallas diario..

Cons:

No tiene servicio a cuarto como dice en los servicios del hotel, en la pagina dice que hay telefono en los cuartos en el q renté no habia, nunca encontramos la cafeteria, solo cafetera en el cuarto, nevera y microhondas, las fotos de la pagina son viejas, las instalaciones no estan iguales q en las fotos...no descansamos bien debido a huespedes tirando puertas a altas horas en la noche.

2026-08-17 • via Nuitee
S
Salas • extended_group • us
1
Pros:

The air conditioning was very noisy and stopped working.

The rooms smelled bad

2026-08-16 • via Nuitee
S
Salas • extended_group • us
1
Pros:

The air conditioning was very noisy and stopped working.

The rooms smelled bad

2026-08-16 • via Nuitee
D
Despina • extended_group • us
1
My worst hotel experience ever.
Pros:

Nothing.

Cons:

Place was so dirty. Walked into dirty sheets and my shower didn’t drain. My fridges freezer was so frozen that it didn’t even close and I had to hit it to break it so it closed. Called multiple times to speak to a general manager and no one has called me and they lie to me when a GM will be there. Avoid this hotel so you don’t feel disgusted for x amount of nights.

2026-08-15 • via Nuitee
J
Jennifer • couple • us
8
2026-08-13 • via Nuitee
S
Sisi • family_with_children • us
5
2026-08-13 • via Nuitee
M
Marina • couple • us
10
2026-08-11 • via Nuitee
A
Alyvia • couple • us
3
2026-08-11 • via Nuitee
S
Samantha • couple • us
8
Pros:

Comfy bed and location

Cons:

A little run down in the bathroom but staff keeps space decently clean

2026-08-11 • via Nuitee
P
Patricia • couple • us
8
Cons:

Could us some updates on furniture, etc.

2026-08-11 • via Nuitee
J
Jane • extended_group • us
9
It was great
Pros:

Close to some places that we like

Cons:

None

2026-08-10 • via Nuitee
B
Benny • family_with_children • us
1
Depressing
Pros:

Overpriced. I think they overcharged. Dirty smells like smoke

Cons:

Nothing

2026-08-09 • via Nuitee
K
Kesha • couple • us
1
2026-08-08 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Great price and nice facility

2026-08-07 • via Nuitee