Holiday Inn Express & Suites Monroe by IHG

Hotels
Holiday Inn Express
9.1 (618 reviews)
2505 West Roosevelt Boulevard , Monroe , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Quality breakfast
Cons:
WiFi issues
High price

Categories

Cleanliness
9.16
Overall positive sentiment about cleanliness, with many guests noting the hotel as one of the cleanest they have stayed in.
Service
9.63
Several reviews highlight friendly and attentive staff, contributing to a strong perception of service quality.
Location
9.17
Many reviews mention convenient location with good access to local amenities and attractions.
Room Quality
9.12
Positive comments on room comfort and overall satisfaction with room quality.
Amenities
8.65
Amenities were generally well-received, although some complaints about lack of smart TVs were noted.
Value for Money
8.61
While generally a positive experience, some guests felt the price was a bit high.
Food and Beverage
9.16
Numerous mentions of excellent breakfast options and overall positive dining experience.
Overall Experience
9.33
Overall sentiment is very positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 01:27

Property Description

Indoor Pool and Free WiFi Access
Experience relaxation and connectivity at our hotel in Monroe, North Carolina. Take a dip in our refreshing indoor pool or stay connected with our complimentary WiFi access during your stay.

Convenient Amenities in Every Room
Our Holiday Inn Express and Suites rooms are equipped with modern conveniences to make your stay comfortable. Enjoy a flat-screen cable TV, ironing facilities, microwave, refrigerator, and coffee-making amenities in every room.

Business and Fitness Facilities
Whether you're here for work or leisure, our hotel has you covered. Take advantage of our on-site business centre for any work needs, and stay active at our fitness centre. Free parking and laundry facilities are also available for your convenience.

Book your stay now at Holiday Inn Express and Suites Monroe for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.1
Based on 618 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.33
K
Kylie solo_traveller us
8
2026-07-23 via Nuitee
Q
Querubin couple co
9
2026-07-16 via Nuitee
T
Tracy solo_traveller us
10
Very Clean Hotel with Friendly Staff
Pros:

Very clean rooms and very thoughtful staff to give us cards to make us feel better about the loss of our beloved cousin.
We also received a card because it was our wedding anniversary. We plan to book again at Holiday Inn Express anytime we are in the area.

Cons:

We enjoyed everything about the hotel.

2026-07-13 via Nuitee
T
Tracy solo_traveller us
10
Very Clean Hotel with Friendly Staff
Pros:

We enjoyed talking to the receptionists. They are all very friendly and professional and polite. The rooms were very clean with a delicious breakfast with hardworking staff.

Cons:

We enjoyed everything about the hotel.

2026-07-13 via Nuitee
J
Jaime solo_traveller us
10
2026-07-12 via Nuitee
C
Chris family_with_children us
9
2026-07-09 via Nuitee
A
Annette couple us
8
2026-07-06 via Nuitee
W
Willie family_with_children us
10
Pros:

The room were very clean, and neat no problem we loved the breakfast I would come back again on my next visit to Monroe NC.

Cons:

Everything was very good

2026-07-06 via Nuitee
L
Laronda couple us
7
2026-07-05 via Nuitee
M
Michael solo_traveller us
10
2026-07-04 via Nuitee
S
Susie family_with_children us
9
2026-06-23 via Nuitee
T
Tomás family_with_children us
9
Pros:

Todo limpio hotel moderno

2026-06-23 via Nuitee
K
Kevin couple us
8
2026-06-15 via Nuitee
S
Shaneka solo_traveller us
9
2026-06-15 via Nuitee
Y
Yanara couple us
10
Great spot
Pros:

conveniently located, everything was very clean and an exceptional breakfast

Cons:

N/A

2026-06-15 via Nuitee
M
Mona family_with_children us
8
Would stay again
Pros:

It was clean and the location.

Cons:

Not enough wash clothes and hand towels for guests.

2026-06-13 via Nuitee
G
GawHhApm8 Family Brandon, Florida
10
Very nice HOTEL!!
Pros:

EXCELLENT HOTEL! and……PET FREE 👏👏👏
Rooms, linens, towels, bathroom, shower CLEAN!!! Breakfast and coffee in morning very inviting and CLEAN!! Haven’t stayed in a hotel like this in a very long time!!! Keep up the GOOD work and attentive to detail and customers!

2026-06-11 via Tripadvisor
L
Liz solo_traveller us
10
Pros:

I love this property. It's always clean, breakfast is good, and the beds are comfortable. I will always choose this as my place to stay when I Monroe.

2026-06-10 via Nuitee
D
Duane couple us
1
Noisy and uncomfortable
Pros:

It was clean coffee was good

Cons:

People above made noise all night I called the front desk at 1am about the noise. She informed me she would go talk to them. The noise never stopped and we finally fell asleep around 3am. We had a full day of activity planned so you can imagine how that went 3 hours of sleep. The whole reason for spending 200 dollars for one night was to avoid hotels that allow parties at all times. At check out I was asked how my stay was I told her what happened and I that I was not happy with response by staff. The woman at the front desk immediately cut me off and said I should have continued to call the front desk. Since the noise never stopped after I called I can only come to one conclusion and that’s no action had taken place. It is unlikely I will ever stay at a Holiday Inn in the future because apparently Holiday Inn isn’t responsible to all guest just certain groups of people. In addition Holiday Inn’s policy of charging 35 dollars security deposit than not returning it for a week is nice little way to make interest when it should be returned immediately. Had I even known I would have paid deposit in cash.

2026-06-09 via Nuitee
I
Irina family_with_children us
10
Pros:

Все было чисто и аккуратно,очень понравилось 🤍+горячий завтрак бонусом

2026-06-07 via Nuitee